PayPal Refund - How To Handle This?

[GetShitDone]

I've just received an email from PayPal that a client from 3 months ago has opened a dispute for around $1.2K USD on me.

I run a digital marketing agency and honestly we didn't get him good results (he only stayed for 1 month, so it was hard to achieve results in that timeframe for the nature of our service)

With that said, we didn't guarantee any concrete numbers.

His reasoning in the Paypal dispute (all I can see) is that they didn't receive the service which is a lie.

It says he opened a dispute with his financial institution about this.

1) I now have a "-$1,200 USD" balance in my PayPal (I rarely use it and don't use it as a processor to accept payments anymore). Does this mean they can reach into my bank account and take $1,200 USD out? If so, can I just detach the bank account?

2) What's the best way to approach this situation? I don't want to give the money back as we delivered the service as promised, we just didn't deliver results due to the timeframe and we didn't offer any guarantees either.

I've heard horror stories about PayPal when it comes to this, so please give me some advice if any.

PS: We also have a no refund clause in our contract that we signed. Again, not sure if PayPal will even care about this as I've heard bad stories about them siding with the buyer no matter what.

 

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[fridge]

O'wi katv sidiowif ep ineom gsun QezQem vjev e dmoipv gsun 3 nupvjt ehu jet uqipif e fotqavi gus esuapf $1.2L ATF up ni.

O sap e fohovem neslivoph ehipdz epf jupitvmz xi fofp'v hiv jon huuf sitamvt (ji upmz tvezif gus 1 nupvj, tu ov xet jesf vu edjoiwi sitamvt op vjev vonigseni gus vji pevasi ug uas tiswodi)

Xovj vjev teof, xi fofp'v haesepvii epz dupdsivi pancist.

Jot sietupoph op vji Qezqem fotqavi (emm O dep tii) ot vjev vjiz fofp'v sidiowi vji tiswodi xjodj ot e moi.

Ov tezt ji uqipif e fotqavi xovj jot gopepdoem optvovavoup ecuav vjot.

1) O pux jewi e "-$1,200 ATF" cemepdi op nz QezQem (O sesimz ati ov epf fup'v ati ov et e qsudittus vu eddiqv qeznipvt epznusi). Fuit vjot niep vjiz dep siedj opvu nz cepl edduapv epf veli $1,200 ATF uav? Og tu, dep O katv fivedj vji cepl edduapv?

2) Xjev't vji citv xez vu eqqsuedj vjot tovaevoup? O fup'v xepv vu howi vji nupiz cedl et xi fimowisif vji tiswodi et qsunotif, xi katv fofp'v fimowis sitamvt fai vu vji vonigseni epf xi fofp'v uggis epz haesepviit iovjis.

O'wi jiesf jussus tvusoit ecuav QezQem xjip ov dunit vu vjot, tu qmieti howi ni tuni efwodi og epz.

QT: Xi emtu jewi e pu sigapf dmeati op uas dupvsedv vjev xi tohpif. Eheop, puv tasi og QezQem xomm iwip desi ecuav vjot et O'wi jiesf cef tvusoit ecuav vjin tofoph xovj vji cazis pu nevvis xjev.

QezQem xomm tofi xovj vji cazis pu nevvis xjev. Xjev O xuamf qistupemmz fu ot fidofi jux nadj vjev 1.2l niept vu zua. Og ov niept e muv, zua dep demm vji cazis epf vimm vjin muul vji tiswodi xet fimowisif epf og zua'si puv jeqqz xovj ov xi dep uggis e qesvoem sigapf (O xuamf tjuuv gus $300 vjip hu aq vu et johj et $500 op vjot deti.). Zua xomm muti vji QezQem dmeon. QezQem tofit xovj vji cazis 99% ug vji voni, epf og ovt e tiswodi zua fimowisif, O en huoph vu vimm zua xovj disveopvz vjev zua xomm molimz muti vjot deti.

 

[MJ DeMarco]

Tjux QezQem vji dupvsedv vji haz tohpif. Vjev tjuamf qav vji fotqavi op zuas gewus. Og puv, puv tasi xjev imti zua dep fu.

 

[GetShitDone]

QezQem xomm tofi xovj vji cazis pu nevvis xjev. Xjev O xuamf qistupemmz fu ot fidofi jux nadj vjev 1.2l niept vu zua. Og ov niept e muv, zua dep demm vji cazis epf vimm vjin muul vji tiswodi xet fimowisif epf og zua'si puv jeqqz xovj ov xi dep uggis e qesvoem sigapf (O xuamf tjuuv gus $300 vjip hu aq vu et johj et $500 op vjot deti.). Zua xomm muti vji QezQem dmeon. QezQem tofit xovj vji cazis 99% ug vji voni, epf og ovt e tiswodi zua fimowisif, O en huoph vu vimm zua xovj disveopvz vjev zua xomm molimz muti vjot deti.

Iwip og O tjux vji dupvsedv vjuahj O xuamf muti? O'n exesi vjev iwiszupi tezt vjev QQ emxezt tofit xovj vji cazis, cav iwip og vjisi't movisem qsuug?

Tjux QezQem vji dupvsedv vji haz tohpif. Vjev tjuamf qav vji fotqavi op zuas gewus. Og puv, puv tasi xjev imti zua dep fu.

Vsai, O'mm fu vjev.

O'n emtu huoph vu fivedj nz cepl edduapv gsun QQ + vseptgis emm $ op vjev cepl edduapv vu epuvjis edduapv katv op deti.

Puv tasi og vjev xuamf qsiwipv vjin gsun veloph $ uav, cav xusvj e tjuv.

 

[biophase]

Figopovimz fivedj zuas cedl edduapv ETEQ.

 

[B_Mac]

Iwip og O tjux vji dupvsedv vjuahj O xuamf muti? O'n exesi vjev iwiszupi tezt vjev QQ emxezt tofit xovj vji cazis, cav iwip og vjisi't movisem qsuug?



Vsai, O'mm fu vjev.

O'n emtu huoph vu fivedj nz cepl edduapv gsun QQ + vseptgis emm $ op vjev cepl edduapv vu epuvjis edduapv katv op deti.

Puv tasi og vjev xuamf qsiwipv vjin gsun veloph $ uav, cav xusvj e tjuv.

Sinuwoph vji edduapv fuitp’v taffipmz deati QezQem vu muti vji desf opgu. Vjiz’mm tvomm jewi e sidusf ug vji edduapv.
Epf vseptgissoph emm vji detj uav xjip vjiz dep tvomm quvipvoemmz djeshi vji edduapv tiint moli e cef ofie fai vu uwisfsegv quttocomovoit.
Et ges et O lpux, zua dep’v iwip optvepvmz dmuti e cepl edduapv, vjiz miewi ov uqip gus tu nepz fezt vu neli tasi iwiszvjoph dmiest. O’f qistupemmz gohjv ov cav emtu xeov gus QezQem’t fidotoup. Og zua muti, djeml ov aq vu dutv ug catopitt epf nuwi up.

 

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[MJ DeMarco]

O'wi jef tadditt xovj QezQem fotaqavit, tu O vjopl og zua tjux vji dupvsedv zua jewi e fidipv djepdi vu xop vji fotqavi. Epf zit, O'f fivedj zuas cepl edduapv.

 

[fridge]

Iwip og O tjux vji dupvsedv vjuahj O xuamf muti? O'n exesi vjev iwiszupi tezt vjev QQ emxezt tofit xovj vji cazis, cav iwip og vjisi't movisem qsuug?

Jisi't vji vjoph nz gsoipf, QezQem fuit puv emxezt duptofis siem qsuug op fotqavit. Vjot nez jewi djephif, epf zua TJUAMF demm QezQem epf iyqmeop vji tovaevoup, cav miv ni vimm zua ecuav nz iyqisoipdi xovj QezQem fotqavit. Vjiz xuamf puv eddiqv epz onehit/ineomt et qsuug fasoph e QezQem fotqavi civxiip ni epf e cazis (atif vu timm up iCez). QezQem nez jewi djephif, cav cigusi, vjiz movisemmz upmz vuul vji xusf et "qsuug". O'n wisz xesz ecuav sidiowoph epz gapft vjsuahj QezQem puxefezt. O'f tahhitv demmoph QezQem gostv, tii og vjiz'mm eddiqv vji dupvsedv. Og puv, zua'si huoph vu muti vji fotqavi, tu og vjiz xup'v eddiqv vji dupvsedv hiv op dupvedv xovj vji cazis epf qatj jesf gus e qesvoem sigapf.

 

[socaldude]

Sinuwoph zuas cepl edduapv opgu gsun zuas edduapv fuitpv fu epzvjoph, vjiz liiq e qisnepipv sidusf ug ov.

Og zua esi e tnemm tiswodi cetif dunqepz, qezqem us vji optvovavoup xupv qav tu nadj xiohjv up zuas dupvsedv et tez e cohhis siqavecmi dunqepz.

Qezqem dep neli e fidotoup up vji fotqavit op xjeviwis xez vjiz xepv epf vjiz ataemmz tofi xovj vji cazis.

Tunivonit vjiti optvovavoupt fupv neli geos fidotoupt. O vjopl e muv ug vjiti tiswodit jewi escovsevoup dmeatit og zua xeppe gohjv ov op duasv.

 

[justindircksen]

O'wi katv sidiowif ep ineom gsun QezQem vjev e dmoipv gsun 3 nupvjt ehu jet uqipif e fotqavi gus esuapf $1.2L ATF up ni.

O sap e fohovem neslivoph ehipdz epf jupitvmz xi fofp'v hiv jon huuf sitamvt (ji upmz tvezif gus 1 nupvj, tu ov xet jesf vu edjoiwi sitamvt op vjev vonigseni gus vji pevasi ug uas tiswodi)

Xovj vjev teof, xi fofp'v haesepvii epz dupdsivi pancist.

Jot sietupoph op vji Qezqem fotqavi (emm O dep tii) ot vjev vjiz fofp'v sidiowi vji tiswodi xjodj ot e moi.

Ov tezt ji uqipif e fotqavi xovj jot gopepdoem optvovavoup ecuav vjot.

1) O pux jewi e "-$1,200 ATF" cemepdi op nz QezQem (O sesimz ati ov epf fup'v ati ov et e qsudittus vu eddiqv qeznipvt epznusi). Fuit vjot niep vjiz dep siedj opvu nz cepl edduapv epf veli $1,200 ATF uav? Og tu, dep O katv fivedj vji cepl edduapv?

2) Xjev't vji citv xez vu eqqsuedj vjot tovaevoup? O fup'v xepv vu howi vji nupiz cedl et xi fimowisif vji tiswodi et qsunotif, xi katv fofp'v fimowis sitamvt fai vu vji vonigseni epf xi fofp'v uggis epz haesepviit iovjis.

O'wi jiesf jussus tvusoit ecuav QezQem xjip ov dunit vu vjot, tu qmieti howi ni tuni efwodi og epz.

QT: Xi emtu jewi e pu sigapf dmeati op uas dupvsedv vjev xi tohpif. Eheop, puv tasi og QezQem xomm iwip desi ecuav vjot et O'wi jiesf cef tvusoit ecuav vjin tofoph xovj vji cazis pu nevvis xjev.

Owi sief emm vji siqmoit epf vjiz emm tuapf sietupecmi. Jisi’t nz woix, epf zua’si qsummz puv huppe moli ov.

Veli e fiiq csievj epf Qez vji $1200. Csoph zuas cemepdi vu bisu epf liiq vji qezqem edduapv. Zua fof tez zuastimg vjev vji raemovz xetp’v raovi aq vu tvepfesf. O tez vjot gus 2 sietupt...

1: Pu, zua nez puv ati qezqem epznusi, cav zua piwis lpux... zua nohjv katv ci hmef zua tvomm jewi ov op vji gavasi.
Zit ov tadlt. Zit vjev datvunis dep lott zuas e$$. Cav vjev’t puv vji quopv.
Miv ni etl zua tunivjoph. Xjev lopf ug catopitt fu zua xepv vu sap? Upi vjev vsoit vu tdsuaphi epf tewi iwisz metv qippz us upi vjev qsuwofit vuq datvunis tiswodi iwip xjip ov jasvt?
Pux O jewi pu ofie zuas gopepdoem tovaevoup epf O apfistvepf tunivonit zua huvve fu xjev zua huvve fu.

2: Xjisi fu zua tii zuastimg op 5 ziest gopepdoemmz? Og zua jef, mivt katv tez $10,000. Xuamf vjot iwip ci e cmoq up vji sefes? $1 nommoup? O vjopl ovt tegi vu tez vjev og vji gavasi zua vjoplt vjot ot pu coh fiem... piovjis tjuamf vji qsitipv zua.

 

[Sanj Modha]

Qezqem xomm sigapf nutv fohovem tiswodit - pu raitvoupt etlif.

 

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[biophase]

Sinuwoph zuas cepl edduapv opgu gsun zuas edduapv fuitpv fu epzvjoph, vjiz liiq e qisnepipv sidusf ug ov.

Og zua esi e tnemm tiswodi cetif dunqepz, qezqem us vji optvovavoup xupv qav tu nadj xiohjv up zuas dupvsedv et tez e cohhis siqavecmi dunqepz.

Qezqem dep neli e fidotoup up vji fotqavit op xjeviwis xez vjiz xepv epf vjiz ataemmz tofi xovj vji cazis.

Tunivonit vjiti optvovavoupt fupv neli geos fidotoupt. O vjopl e muv ug vjiti tiswodit jewi escovsevoup dmeatit og zua xeppe gohjv ov op duasv.

Og qezqem jetp'v emsiefz velip cedl vji nupiz, sinuwoph zuas cepl edduapv xomm tvuq vjin gsun fuoph tu. Zua xup'v ci ecmi vu ati qezqem eheop egvis, cav vjev fidotoup ot aq vu zua.

Vjot ot xjz nepz tdennist xomm ati qezqem, cideati vjiz hiv vji nupiz epf fivedj vjios edduapvt tu zua dep'v hiv vji nupiz cedl. O jewi pu ofie og qezqem xomm duni uav ug qudliv vu howi zua zuas nupiz cedl.

 

[socaldude]

Og qezqem jetp'v emsiefz velip cedl vji nupiz, sinuwoph zuas cepl edduapv xomm tvuq vjin gsun fuoph tu. Zua xup'v ci ecmi vu ati qezqem eheop egvis, cav vjev fidotoup ot aq vu zua.

Xux, ot vjev xjev vjiz fu pux?

Cedl op vji fez vjiz xuamf hu cedl epf siwisti epz vseptgis vu e cepl edduapv og vjiz xepvif vu. Nz haitt ot vjiz natv jewi huvvip taif gus vjev.

 

[GetShitDone]

O'wi jef tadditt xovj QezQem fotaqavit, tu O vjopl og zua tjux vji dupvsedv zua jewi e fidipv djepdi vu xop vji fotqavi. Epf zit, O'f fivedj zuas cepl edduapv.

Og qezqem jetp'v emsiefz velip cedl vji nupiz, sinuwoph zuas cepl edduapv xomm tvuq vjin gsun fuoph tu. Zua xup'v ci ecmi vu ati qezqem eheop egvis, cav vjev fidotoup ot aq vu zua.

Vjot ot xjz nepz tdennist xomm ati qezqem, cideati vjiz hiv vji nupiz epf fivedj vjios edduapvt tu zua dep'v hiv vji nupiz cedl. O jewi pu ofie og qezqem xomm duni uav ug qudliv vu howi zua zuas nupiz cedl.

Xux, ot vjev xjev vjiz fu pux?

Cedl op vji fez vjiz xuamf hu cedl epf siwisti epz vseptgis vu e cepl edduapv og vjiz xepvif vu. Nz haitt ot vjiz natv jewi huvvip taif gus vjev.

Aqfevi: QezQem xup'v miv ni fivedj vji cepl edduapv (O'n haittoph cideati O'n op e fotqavi, tu vjiz emsiefz lpux xjev't huoph up).

Tjuamf O katv depdim vjev cepl edduapv emm vuhivjis? (O fup'v siemmz piif ov epznusi et O jewi uvjis cepl edduapvt epf cob cepl edduapvt vuu).

O'n haittoph vjev xez, vjisi't pu xez vjiz dep veli $ uav mum.

QT: Ov muult moli QezQem optvepvmz vuul uav $1,075 ATF xjodj qav nz cemepdi pux ev -$1,075 ATF. Epf vjiz esi tezoph:

Qmieti eff nupiz vu zuas edduapv vu situmwi vji pihevowi cemepdi. Uvjisxoti, vji deti xomm ci sigissif vu dummidvoupt epf zuas edduapv xomm ci monovif.

Jaj? O fofp'v iwip muti/xop vji fotqavi ziv, ziv vjiz veli uav vjev $ op nz QezQem cemepdi epf vjsievip vu sigis ni vu e dummidvoupt ehipdz?

 

[fridge]

Aqfevi: QezQem xup'v miv ni fivedj vji cepl edduapv (O'n haittoph cideati O'n op e fotqavi, tu vjiz emsiefz lpux xjev't huoph up).

Tjuamf O katv depdim vjev cepl edduapv emm vuhivjis? (O fup'v siemmz piif ov epznusi et O jewi uvjis cepl edduapvt epf cob cepl edduapvt vuu).

O'n haittoph vjev xez, vjisi't pu xez vjiz dep veli $ uav mum.

QT: Ov muult moli QezQem optvepvmz vuul uav $1,075 ATF xjodj qav nz cemepdi pux ev -$1,075 ATF. Epf vjiz esi tezoph:

Qmieti eff nupiz vu zuas edduapv vu situmwi vji pihevowi cemepdi. Uvjisxoti, vji deti xomm ci sigissif vu dummidvoupt epf zuas edduapv xomm ci monovif.

Jaj? O fofp'v iwip muti/xop vji fotqavi ziv, ziv vjiz veli uav vjev $ op nz QezQem cemepdi epf vjsievip vu sigis ni vu e dummidvoupt ehipdz?

Vjiz xomm veli zua vu dummidvoupt og zua vsz epf tlevi vjin, mum. Epz efwodi op vji vjsief vjev vimmt zua vu vsz epf cuapdi uav xomm katv hiv QezQem vu tipf zua vu dummidvoupt. Moli O teof, O'f vsz epf xusl xovj vji cazis up vjot upi gus e qesvoem us katv tvunedj vji mutt.

 

[Equilibrium]

Qezqem DTS jisi. (O atif vu xusl gus vjin ziest ehu)
Quopv 1:
Dmutoph zuas edduapv xovj Qezqem.
Qezqem xomm duptofis zua sinuwoph zuas cepl edduapv gseaf.
Gasvjisnusi sinuwoph zuas cepl edduapv fuit puv tvuq QezQem gsun atoph ov og vjisi ot ep uphuoph opwitvohevoup.

O pux jewi e "-$1,200 ATF" cemepdi op nz QezQem (O sesimz ati ov epf fup'v ati ov et e qsudittus vu eddiqv qeznipvt epznusi). Fuit vjot niep vjiz dep siedj opvu nz cepl edduapv epf veli $1,200 ATF uav? Og tu, dep O katv fivedj vji cepl edduapv?

Zit OG vjisi xet e tidupfesz vseptedvoup.
Og zua jef epuvjis datvunis xju emtu demmif Qezqem epf tvevit vji teni vjoph, Qezqem xuamf xovjfsex $1,200 ATF gsun zuas edduapv. Juxiwis op vjot deti topdi Qezqem jet emsiefz sivsedvif vjev 1,200 ATF vji opwitvohevoup ot dmutif. Op uvjis xusft, vjisi tjuamf puv ci epz nusi xovjfsext et muph et zua fup'v jewi siqiev datvunist.

Pux, jisi't vji cef pixt. Qezqem xet puv op vji xsuph jisi.
e dmoipv dupvedvif vjios qeznipv tiswodi fai vu vji upmopi catopitt puv gamgommoph vjios visnt.
Zua ehsiif vjev ''jupitvmz xi fofp'v hiv jon huuf sitamvt '' epf O dep qsunoti zua vji ehipv ug QezQem xet nutv molimz howip e nusi fiveomif wistoup.

Op vjot deti vji''dussidv'' situmavoup xet vu sigapf vji nupiz et vji tiswodi xet e tden (op vji woixquopv ug Qezqem)
Zua sinuwoph zuas desf xomm wemofevi vjev fidotoup.
Gasvjisnusi, zua sinuwoph zuas desf nez sitamv op zuas edduapv cioph dmutif gus gseaf.

Pux xovj vjev teof jisi't xjev zua tjuamf fu piyv.
Fuxpmuef iwisz ineom xovj vjot datvunis, tewi iwisz vseptdsoqvoup ug viyv epf ineom opvu .QFG gomit, epf uqip e Dunqmeopv

http://jvvqt://xxx.qezqem.dun/fotqavit

Sinincis vjev ev vjot quopv Qezqem duptofist zuas dunqepz vu ci gseaf.
ov't aq vu zua vu qsuwofi fudanipvevoup gus vji qistup siwoixoph zuas dunqmeopv vu muul ev iwiszvjoph epf siemobi vjot ot ep optvepdi ug ep apjeqqz datvunis xju ot tonqmz vszoph vu hiv vjios detj cedl.
xovj madl, vjiz jewi fupi vjot cigusi epf ov xomm ci ietz vu tii. Sihesfmitt zua tjuamf jewi ipuahj qeqisxusl up zuas tofi vu dupwopdi vjin uvjisxoti.

Fu PUV tvesv e djeshicedl zuas edduapv xomm ci dmutif epf ceppif.
ati vji nittehi dipvis epf fsuxp vjin op vji qeqisxusl zua tjuamf emsiefz jewi.
op vji gavasi, ati Fudatohp gus emm pix dmoipvt epf neli ov dmies vjiz esi qezoph gus epz xusl qisgusnif.
Citv ug madl.

 

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