I had an argument with the CEO of a client company yesterday about how I only take high margin/lower volume work but turn down their lower margin/higher volume work. It wasn't the main point of conversation so we didn't go in depth but I'd like to do so here and hear everyone's thoughts.
Now that I type this out, I realize my aversion to low margin/high volume is due to my lack of confidence in a mistake-free execution of a product and lack of trust in how tight a ship I'm running. I'm interested in hearing other people and industries' thoughts.
High Margin/Low Volume
My main argument for high margin/low volume centered around how much more forgiving high margin is.- Quoting: If I estimate a project will cost $3 and I sell it for $10, but I realize it costs me $4 afterwards, I'm still happy.
- Quality: I can invest in producing higher quality goods because I'm not chasing every cent.
- Mistakes: What if an entire batch of product is defective? With higher margin products, you can afford to make more mistakes because you're not losing money, you're just making less.
Low Margin/High Volume
Her argument for low margin/high volume centered around scale.- Increased sales. If I take on 30% gross margin work, I'm still making more money than if I didn't take it on at all.
- More customers: If you're in a market with price tiers of $10, $50, and $500, 95% of customers in the market will be for the $10 product and >1% will be for the $500 product.
- This leads to greater overall profit. The lower tier will do $300k in sales and at 30% margin that's $90k in gross profit. The highest tier will $50k in sales and at 70% gross that's 35k in gross. Would I rather have $90k or $35k?
Now that I type this out, I realize my aversion to low margin/high volume is due to my lack of confidence in a mistake-free execution of a product and lack of trust in how tight a ship I'm running. I'm interested in hearing other people and industries' thoughts.
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