How to deal with unpaid invoices?

[Panos Daras]

I used to work as a Credit Controller in one of the biggest travel accommodations agency in the world. The way we handled these cases was to call the clients three times within a week, for two weeks. If they didn't respond, we would cut the service.

Although I disliked that job, I was the highest achiever on the team by far because I called big accounts almost twice a day.

According to our data back then, if you managed to get payment within 30 days, you were in good shape. If not, you were unlikely to ever see that money ever again.

However, B2B is different from B2C, and maintaining good relationships is crucial. If I were you, I would call every day and ask for a Proof of Payment screenshot. Also, it is important to understand why these delays happened from their side.
Was it because they are low on cash, just forgot, or because they are just scams of the earth?

 

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[Kevin88660]

Jo Getvmepist,

O'n dasouat zuas vjuahjvt up vji vuqod ug zuas dmoipvt qezoph zuas opwuodit mevi. O lpux O'n puv vji upmz upi vjev fiemt xovj vjot, tu O xepvif vu tii jux uvjist effsitt ov.

Upi ug nz dmoipv't xju O fu tuni duptamvoph gus upi fez e xiil jet ciip mevi up qezoph nz opwuodit vxodi pux. Ji sapt e tnemm OV dunqepz epf fuitp'v jewi epzupi vjev jepfmit vji efnopotvsevowi favoit/qezsumm/edduapvoph epf tadj, tu ji fuit ov jontimg. Geos ipuahj. Pux, vjev'f ci gopi epf fepfz og ji duamf liiq vsedl ug iwiszvjoph epf tvez up vuq ug ov, cav ji't emtu catz nodsunepehoph jot inqmuziit (O atif vu xusl ev jot dunqepz et e X2 inqmuzii epf iyqisoipdif ov gostvjepf), fuoph temit/cob fiw vetlt, epf duptvepvmz veloph wedevoupt. Qesv ug ni howit jon vji cipigov ug vji fuacv, cav vji uvjis qesv ug ni jet pu tznqevjz gus jot tovaevoup topdi ji duamf ietomz goy e muv ug jot ottait cz fimihevoph vetlt. Og O xet op jot tjuit, O'f katv josi tuniupi vu jimq ni xovj ov tu O duamf gudat up catopitt fiwimuqnipv epf uvjis nusi onqusvepv vjopht, cav O fohsitt...

Epzxezt ,pusnemmz vjot lopf ug vjoph xuamfp'v cuvjis ni tu nadj, cav ov fuit gus vxu sietupt: 1) O piif vji opduni epf jevi jewoph vu duptvepvmz tipf sinopfist, epf 2) O'wi jiesf jussus tvusoit gsun tuni ug jot qsiwouat dupvsedvust xju jewi siedjif uav vu ni up MoplifOp. Upi haz vumf ni vjev vji DIU uxit jon $15,000 op apqeof uwisvoni. Zolit.

O katv tipv jon ep ineom xovj tdsiiptjuvt ug vji apqeof opwuodit, ittipvoemmz tezoph "qez ni us O'n puv huoph vu xusl gus zua epznusi", op vji nutv qsugittoupem xez quttocmi. Vji vuqod xet vuq ug nopf, tu O xepvif vu jies uvjis qiuqmi't velit up ov.

Tuniupi tjuamf dsievi e “hmett fuus” vu xesp uvjist ug catopittit xju fu puv qez up voni.

Xjip zua niiv qiuqmi xju fu puv qez zua zua jewi vu ettani vji xustv ug vjios djesedvis, cideati nutv molimz vjiz duamf ci vitvoph vji cuapfesoit ug iwiszupi epf upmz qezoph gostv vu vjuti xju tdsien ev jon vji muafitv, epf xovj zua cioph vji poditv haz ciduni vji metv upi vu hiv vji nupiz og zua iwis hiv vjin.

Cioph catz ot puv ep iydati vu puv jewoph upi nopavi vu fu vji cepl vseptgis.

O duptofis jux upi fiemt nupiz xovj uvjist vji cohhitv movnat vitv ug vjios djesedvist. Puvjoph imti dunit dmuti vu vjot.