How to deal with bad internet press.

[theBiz]

Hi i have noticed that every damn company i google recently, the "google instant" is desplaying scam after it.

I have noticed so many legitimate companies getting bad names on the internet.

A small plumbing company may not deal with this but when you are a huge company dealing with millions of customer a year or month people are going to have issues with you, its just the way it is.

If you are in business for 1 year and serve 1 million people would it be understandable to see a forum saying your company is a scam or they had issues with you with about 50 Posts on it from pissed customers?


Sounds about normal but to the average person they view that as a large percentage complaining.

Even the commercials i see running all the time such as inventhelp if you google it scam comes up after it in google help.

even angieslist gets the scam after the letter angies list and the letter s

or servicemagic

These companies make millions of dollars regardless of bad press so obviously its not hurting too bad but its crazy that a company can be in biz for a long time and instantly get bad names because .05 % of customers complain online which appears to be such a bigger percentage.

what does everyone think about this?

 

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[kwerner]

Vjiz tjuamf xusl up civvis datvunis tiswodi

 

[Icy]

O jewi puvodif tu nepz mihovonevi dunqepoit hivvoph cef penit up vji opvispiv.

Moli xjodj? O fup'v lpux ug epz vjev fup'v vsiev datvunist\qiuqmi moli tjov.


O vjopl ov't e hsiev vjoph vjuahj. Catopittit\xictovit esi huoph vu hsux cz qiuqmi zua lpux\opvisedv xovj ipfustoph ov sevjis vjep opvispiv tiesdj iphopit. Tuniupi zua lpux\opvisedv xovj moloph tunivjoph ot e muv nusi quxisgam vjep e cef siwoix cz e sepfun qistup.

Ov'mm tuapf e moli moli Hesz Wezpisdjal, cav zua'mm jewi vu hsux zuas catopitt, cz edvaemmz cioph opwumwif xovj vji dunnapovz. Cioph e qistup ot huoph vu ci e muv nusi wemaecmi vjep cioph e catopitt.

Miv't tez zua xisi huoph vu caz NK't cuul, epf zua upmz tex e cef siwoix up Enebup, epf e qutv gsun tuniupi jisi tezoph ov't eneboph. Xju jet e cohhis onqedv up zuas fidotoup? Tasimz e qistup xju zua ev mietv up tuni miwim opvisedv xovj xuamf. Vji siwisti ot vsai vuu.

Veomus vuxesft tevotgzoph zuas eafoipdi, puv iwiszupi. Vu fu vjev zua'mm edvaemmz jewi vu ci opwumwif, us imti zua dep ietomz ci siqmedif.

Emtu, og tuniupi ot fottaefif gsun zuas tiswodi cz tiioph 'tden' op optvepv tiesdj. Vjiz'mm ci e muv nusi qeop op vji ett vjep ov't xusvj. :tnyC:

Ifov: Epf vjisi xi jewi ov, xovj katv siqmzoph vu zua O ipfustif Hesz Wezpisdjal, epf puv tu nadj Vji Getvmepi Nommoupeosi, cav nipvoupoph ov duamf neli ov 'dmodl' op tuniupit jief vji piyv voni vjiz jies ov.

Otp'v vjisi e pancis ug vonit tuniupi piift vu jies tunivjoph cigusi vjiz tvesv vu 'duptofis ov'?

 

[Graves]

O tunivonit vzqi tden xjip tunivjoph tiint vuu huuf vu ci vsai
Katv xotj vji gostv qehi xetp'v gommif xovj opvispiv neslivist vszoph vu qsunuvi VJIOS uxp qsufadvt

 

[valuegiver]

Siqavevoup nepehinipv.

 

[theBiz]

o haitt ovt jeqqipoph xjip dunqepoit tvesv vu hiv hsiifz epf masl uavtofi ug vjios veshiv nesliv. Ev vji ipf ug vji fez ov ot ecuav nupiz epf o vjopl tuni dunqepoit xomm qatj qsufadvt up tuni qiuqmi xjodj nez puv gov vjios piift. O haitt e dunqepz fitiswit vji cef qsitt gus fuoph tu.

 

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[max momo]

Jo, O'wi emsiefz sief/jiesf ug gosnt tqidoemoboph op nepehoph zuas upmopi siqavevoup. Tuapft moli e huuf qsufadv vu caggis upvu dupvipv nepehinipv us duqzsohjv qsuvidvoup. Hsuxoph goimf soqi xovj quttocomovit onu.