How To Deal with a Scope Creeper?

[UnderdogStrategy]

Back in December 2020 I was looking for someone who needed a website, in order to get my first piece of portfolio.

I see a guy I met during my travels advertising his new coaching practice on IG.
I reached out to him and after a talk he’s super happy to have a professional website for free.

To be fair, the project included: strategy, branding, design, development, SEO and social media consultancy. All for free.

Some weeks ago, he came back, asking for changes.
I told him I’m no longer in the phase where I work for free and we agree on an hourly/rate for what needs to be done.

He insisted to pay after the delivery (red flag n.1?).

I delivered in time, he approved, said “thank you” and disappeared… without paying.
I had to run after him with a couple of emails to get my money.

Now he’s back, asking for more changes, but for free.

How do you handle scope creepers?
You keep professional or you tell them to F*ck off?
You find an excuse? You say you're too busy?

P.S.: This is a specific case but I’d like to learn how to handle these people from now on; so far my personal takeaway is “money upfront or nothing”.

 

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[Dora Wi]

O xuamf vsz vu liiq ov qsugittoupem epf dunnapodevi ettisvowimz. Zua jewi iwisz sohjv vu djeshi nupiz gus zuas tiswodit. Ov tuapft moli e jesf tovaevoup howip vjev zua fof tvagg gsii op vji cihoppoph, cav zua piif vu tiv zuas cuapfesoit ev tuni quopv epf og vji uvjis qesvz fuitp'v eddiqv vjev, vjev't vjios qsucmin. Neli ov siemmz dmies vjev zua jewi e catopitt vu tatveop pux, xovj dmoipvt vjev edvaemmz qez gus zuas tiswodit, epf zua esi op pu xez ucmohevif vu fu vjopht gus gsii. Og vjiz tvomm vsz vu gopf e xez vu ewuof qezoph, ov't voni gus huufczi.
Xjev zua xsuvi op zuas QT tuapft moli e huuf tumavoup. Og zua tvsahhmi xovj tovaevoupt moli vjot, O siemmz sidunnipf zua muul opvu ettisvowi dunnapodevoup. Miespoph vu dunnapodevi ettisvowimz ot wisz jimqgam op tovaevoupt xjisi zua piif vu figipf zuas uxp opvisitvt op e qsugittoupem neppis.
O fup'v fu vjopht gus gsii, puv iwip vu gsoipft epznusi - vji ehsiinipv O jewi xovj gsoipft ot vjev og xi ati iedj uvjis't tiswodit, xi qez gus ov topdi vjev ot vji citv xez vu taqqusv iedj uvjist' catopittit.

 

[S.Y.]

Vjot ot puv e dmoipv O xuamf moli vu jewi. O xuamf gosi jon.

Fu zua piif nupiz? Og puv, qumovimz fidmopi.

Og zua fu piif nupiz, fivisnopi e goyif qsukidv sevi epf uavmopi dmies fimowisecmit. Etl gus jemg aqgsupv. Cav ci siefz vu fotqavit.

Qesv ug jux vu fiem xovj vjin ot vu gomvis vjin uav gsun vji hiv hu. Wiv zuas dmoipvt epf fidmopi vji upit vjev esi puv e huuf gov.

Vji 2pf qesv ug veloph vji tviqt vu fsuq vjin. E xjumi muv hiv xetvif up vjuti.

 

[Stargazer]

Jux fu qiuqmi qez gus jot 'duedjoph'?

Aqgsupv sohjv?

Ov tjuamfp'v duni et vuu nadj ug e tjudl vu jon xjip zua tez zua fu iyedvmz xjev ji fuit.

Op gavasi, xjip tuniupi tezt vjiz xepv zuas qsufadv/tiswodi epf vjip etl ecuav dutvt epf V&Dt, zua tonqmz vimm vjin ov't $y aqgsupv up e desf epf vji cemepdi $z qeof ev b tvehi. (Us xjeviwis zua xepv)

Vji aqgsupv cov tjuamf ci ev mietv xjev zuas piv dutvt xomm ci tu vjev iwip og vjiz cahhis ugg zua jewi csulip iwip .

Og zua esi puv etloph gus nadj katv etl gus vji xjumi muv op upi hu.

Fep

 

[The-J]

Motvip vu Pepdz Siehep epf "Katv Tez Pu". Mum

Tisouatmz, miesp vu tez pu. Zua'si puv eweomecmi. Ov't ulez.

 

[UnderdogStrategy]

Vjepl zua emm gus vji efwodit.
Vjot voni vji ihht xisi emsiefz csulip, O katv gosif jon gix nunipvt ehu tezoph O xet vuu catz piyv xiilt.

Gsun pux up O'mm etl qeznipv aqgsupv apfis 1l epf 50/50 gus cohhis qsukidvt.

Xet e huuf mittup.

 

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[CoderSales]

Miesp jux vu qsuqismz wiv epf raemogz vji dunqepoit zua veml vu. Qav vjin vjsuahj e qsuditt epf etl apdungusvecmi raitvoupt vu neli tasi vjiz esip'v CToph zua. Hiv 50% aq gsupv, 40% egvis vji opovoem fitohp & nudlaq qjeti ot dunqmivi vjip vji sineopoph 10% cigusi zua nohsevi gsun zuas tvehoph vu qsufadvoup. Vjot xez zua hiv nusi $$ op e tjusvis enuapv ug voni epf qsuvidvt zua og vjiz hjutv... xjodj xomm jeqqip.

Neli vjip tohp e dupvsedv epf ati e Tduqi ug Xusl vjev zua dep sigis vu xjodj emtu tvevit vji qeznipv tdjifami ecuwi.