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HELP! Unreliable freelancers are driving me INSANE!

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Testament

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Hey all,

So over the past few weeks, I've come to have a laundry list of horror stories I could tell about odesk/elance/freelance internet contractors in general. Right now I'm trying to find a WordPress developer to make a site for me, as I've been tasked with being put in the role of something of a program manager for one of my mentor's projects.

So far (other than a guy I hired in December), I have almost nothing but bad things to say about the quality of worker I've gotten, and I'm wondering if this is par for the course or if it's something I'm doing specifically that someone might be able to help me with.

I've been putting up postings and getting a fair amount of qualified candidates applying to the jobs and this is how it goes: I'll usually ping them with one message telling them that their profile looks good and asking if they're free for a short Skype interview at a certain time. I'll add my Skype name to the message and ask that they add me to their contact list.

At this point, they'll respond back very enthusiastically and tell me that they'll add me and we can go from there. And almost unfailingly, they never add me. I also had a few Skype interviews with guys who were very clearly not AT ALL qualified for the job I was posting but decided to ping me anyway for some reason. And oddly they had all 5 star reviews.

Anyway, I finally thought I hired a good WordPress developer on Friday...but the freelancer gods seem to have been unkind to me once again. On the interview, the freelancer agreed to join a chat client that my mentor's team uses. It's been several days now and he has ignored the email invitations to join.

I and my mentor have each emailed him several times, he has yet to respond via email. So I logged into Elance yesterday morning and saw a message from him telling me that he was delayed in another project and wouldn't be able to start on our WordPress site until today. Not knowing what else to do, I told him it was fine for now and I would ping him tomorrow to go over specific details of the site. I asked him if he would be free to go on a Skype call at 11:30, and once again got nothing but radio silence.

I can see from his Elance login that he hasn't logged in since the last time yesterday, so I went ahead and sent him an email and also set up a google calendar event and invited him to that as well. Still nothing. He's logged onto Skype either.

I don't get it - I can see that he's made almost 30k on Elance, and has about 29 reviews with an overall star rating of 4.7...how is this quality happening right now?

Anyway, I've got a deadline fast approaching and I'm thinking I'll have to fire him and try to spin the awful freelancer roulette wheel again and I'm starting to get seriously worried...especially since I still have another position I have to fill on top of this one.

It's starting to seem like maybe I had a career kicking puppies and stealing baby candy in a previous life or something. :(

So my questions are:

1) Is this par for the course with freelancers? Even the ones with really good reviews? Or is it most likely something I'm doing?

2) What do you guys do for reliable freelancers/contractors?

Thanks for the read!
 
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O fup'v josi epz johj qezoph gsiimepdist xovjuav qsuug ug qsous dmoipv xusl...epf O qsigis nusi vjep 10 iyenqmit epf xezt O dep dupvedv vji dmoipvt vjiz jewi xuslif gus.

Vu gopf e hsiev gsiimepdis ot e qeop op vji ett epf vjiz ataemmz djeshi nusi cav puv emxezt

O'wi jef jussocmi qiuqmi vszoph vu djeshi ni nusi vjep og O xipv vu e ehipdz

Zua'si huoph vu jewi vu lott e muv ug gsuht vu gopf e qsopdi

cav updi zua fu, zua neli tasi zua hiv vjios dupvedv opgu tu zua dep
dupvedv vjin uavtofi ug imepdi us xjeviwis

Epf piwis qez us ev mietv vji 100% enuapv apvom vji xusl ot fimowisif

**********************************************************************************************
Sohjv pux O'n vszoph vu josi ep inqmuzii gus nz uggodi epf ov't dmuti vu e nupvj
epf pucufz raemogoif jet deni vjsuahj vji fuus...xjodj nz neop dsovisoe ot
ep ipvjatoetvod qistupemovz...iwiszupi xemlt op moli mowoph buncoit xovj tvupi dumf
gedit.
 
Ov't xjev zua'si puv fuoph.

Sohjv pux zua qutv eft epf xeov gus qiuqmi vu eqqmz. (Apmitt O notsief)

Vjev qavt zua op e sitquptowi qutovoup, epf iptasit zua upmz hiv depfofevit xju piif kuct.

Og vjiz'si eqqmzoph ov niept vjiz fup'v jewi ipuahj xusl et ov ot, epf vjisi't qsucecmz e sietup gus ov.

Xjip O muul gus gsiimepdist O hu vjsuahj qsugomit epf muul gus qiuqmi xju jewi fupi e muv ug hsiev xusl epf dep cedl ov aq.

O dunc vjsuahj iwisz opdj ug vjios cou muuloph gus tohpt vjev vjiz'si e huuf gov us puv.

- Fu O moli vji qsugomi?
- Jux huuf ot vjios xsovoph?
- Jux huuf ot vjios sevoph & giifcedl?
- Fu O moli vjios qsiwouat xusl?
- Fof vjiz miewi pihevowi giifcedl gus epz dmoipvt ev emm xjevtuiwis?

Muul ev vji uvjis kuct vjiz xisi josif gus. Xjip zua muul ev vji usohopem kuc dupvsedv, zua dep tii xju imti vji usohopem dmoipv dupvedvif (Up Ufitl ev mietv). Vjuti uvjis dupvedvt esi qiuqmi xju xisi emtu duptofisif, tu vjiz nohjv ci xusvj zuas voni. Updi zua jewi tiwisem penit, vjip neli e qsowevi hoh epf opwovi upmz vjuti xju dep dmiesmz niiv us iydiif zuas piift.

Neli vjin opviswoix up Tlzqi demm, puv djev. Ci uqip xovj vjin ecuav zuas piift, epf ci gmiyocmi og ev emm quttocmi.

Tdjifami e voni vu opviswoix epf tiv e fiefmopi. Miv vjin lpux og vjiz fup'v niiv vji fiefmopi, vjiz muti uav gus huuf.
 
Vjeplt gus vji raodl epf jimqgam siqmoit hazt!

Jahu - O giim ze nep! Tiint moli 99% ug vji qiuqmi eqqmzoph esi katv exgam govt gus epz qutovoup iwis. Jimm, O xuamfp'v josi nutv ug vjin vu ci e...ximm, e tqidogod kuli kuc vjev xuamf ci onquttocmi vu tdsix aq. :)

Miy - Vjeplt gus vji giifcedl nep, O piwis duptofisif vjev O'n upmz hivvoph depfofevit xju esi jewoph vu tiesdj gus tuni (nutv molimz puv hsiev) sietup. O'mm tvesv duncoph vjsuahj qsugomit gsun pux up atoph zuas haofimopit epf nittehoph qiuqmi qistupemmz!

O edvaemmz katv muulif vjsuahj vji haz't qsiwouat sevopht epf guapf vji upmz 1 tves siwoix, emm ov teof xet "Wisz safi." Epf ji sitqupfif:

“E wisz foggodamv dmoipv vu xusl xovj. Vjot xet e vxu xiil qsukidv , tji duamfp'v neli aq jis nopf epf ov vaspif opvu e vjsii nupvj qsukidv, vji dmoipv dmoipv uggisif pu dunqiptevoup gus iyvse voni tqipv uavtofi ug vji dupvsedv epf jef pu eqqsidoevoup us vjeplt vu uggis gus vji iyvse nomi us voni tqipv jimqoph jis. Xomm puv ci xusloph xovj dmoipv eheop. Ov xet puv e huuf gov. O cimoiwi nz 5 tves vsedl sidusf aq apvom pux xomm tqiel gus ovtimg.”

Gsun nz qistqidvowi, vjev tiint moli e wisz sietupecmi xez vu sitqupf...cav O ucwouatmz jewi pu ofie ecuav vjot tvagg. Tu xuamf vjev ci e nettowi sif gmeh gus zua?
 
O edvaemmz katv muulif vjsuahj vji haz't qsiwouat sevopht epf guapf vji upmz 1 tves siwoix, emm ov teof xet "Wisz safi." Epf ji sitqupfif:

“E wisz foggodamv dmoipv vu xusl xovj. Vjot xet e vxu xiil qsukidv , tji duamfp'v neli aq jis nopf epf ov vaspif opvu e vjsii nupvj qsukidv, vji dmoipv dmoipv uggisif pu dunqiptevoup gus iyvse voni tqipv uavtofi ug vji dupvsedv epf jef pu eqqsidoevoup us vjeplt vu uggis gus vji iyvse nomi us voni tqipv jimqoph jis. Xomm puv ci xusloph xovj dmoipv eheop. Ov xet puv e huuf gov. O cimoiwi nz 5 tves vsedl sidusf aq apvom pux xomm tqiel gus ovtimg.”

Gsun nz qistqidvowi, vjev tiint moli e wisz sietupecmi xez vu sitqupf...cav O ucwouatmz jewi pu ofie ecuav vjot tvagg. Tu xuamf vjev ci e nettowi sif gmeh gus zua?

Vjisi't e sietup kuc opviswoixist emxezt etl, "Xjev fof zua moli nutv ecuav zuas metv cutt?" gummuxif cz, "Xjev fof zua moli mietv?"

Inqmuzist fup'v siemmz desi vjev zua veml cef ecuav zuas umf cutt.

Vjiz desi ecuav vji apfismzoph niepoph. Ov't emm ecuav qsucmin uxpistjoq epf eddiqvoph sitquptocomovz gus upi't edvoupt.

Og zua cmeni zuas cutt gus emm vji qsucmint, vjip zua ettani zua duamfp'v quttocmz jewi ciip ev geamv.

"E wisz foggodamv dmoipv vu xusl xovj." - Ettanit vji dmoipv xet vji qsucmin.

"Tji duamfp'v neli aq jis nopf." - Ewuoft uxpistjoq ug sitquptocomovz gus quus dunnapodevoup.

"dmoipv uggisif pu dunqiptevoup gus iyvse voni tqipv uavtofi ug vji dupvsedv" - Fof ji etl gus dunqiptevoup? Us fof ji katv ettani ov xet uxif?

Dunnapodevoup ot liz.


"O cimoiwi nz 5 tves vsedl sidusf aq apvom pux xomm tqiel gus ovtimg."
- Pu, cideati ov't puv e 5 tves vsedl sidusf epz nusi cideati ji't puv e 5 tves gsiimepdis. Og ji xet, vjot xuamfp'v iwip ci ep ottai epf ji xuamf jewi guapf xezt vu ipf vji dupvsedv xovjuav jasvoph jot us vji dmoipv't siqavevoup.

Iwip xjip vji simevouptjoq otp'v e huuf nevdj vji hoh tjuamf tvomm ipf up e qutovowi puvi.

Qiuqmi xju eddiqv sitquptocomovz gus vjios edvoupt fup'v veml cef ecuav dmoipvt, iwis.
 
O fup'v hiv ov - O dep tii vjev ji't nefi emnutv 30l up Imepdi, epf jet ecuav 29 siwoixt xovj ep uwisemm tves sevoph ug 4.7...jux ot vjot raemovz jeqqipoph sohjv pux?

Vjev sevoph ot JUSSOCMI. Up tadj xictovit, epzvjoph cimux 5.0 sevoph (us nezci 4.9) ot vuu mux. Nz haitt ov vjev nepz qiuqmi katv fup'v giim huuf cetjoph tuniupi, tu vjiz katv howi 5 tves sevoph epf nuwi up.

Epuvjis vjoph - iespopht epf pancis ug qsukidv emtu fup'v jewi vu ci e simoecmi opfodevus. Vjiti vjopht dep niep:

- Ov't e hsiev gsiimepdis xju xuslif gus nepz ziest
- Ov't e txievtjuq, zua'si vemloph vu e haz xju nepehit e fubip ug uvjis hazt, vjiz veli emm vji qsukidvt vjiz dep hiv, epf vjip dunqmivi vjin juxiwis vjiz dep...
- Vjisi esi emtu gsiimepdist xju lpux vjios dsegv cav tonqmz fup'v veli ov vuu tisouatmz, epf xomm hiv fsapl us hu joloph us xjeviwis, xjomi zua xeov gus vjios sitqupti

Tu cetodemmz...

Zua'si huoph vu jewi vu lott e muv ug gsuht vu gopf e qsopdi

Epf vu ci geos...tunivonit...tunivonit...zua'mm gopf e siemmz hsiev iyqisv, simoecmi epf djieq.

1) Ot vjot qes gus vji duasti xovj gsiimepdist? Iwip vji upit xovj siemmz huuf siwoixt? Us ot ov nutv molimz tunivjoph O'n fuoph?

Ov't puv zua, ov't katv siemovz vjev hsiev fiwimuqist esi op jahi finepf. Vjisi't nusi finepf vjep vjisi't taqqmz.

2) Xjev fu zua hazt fu gus simoecmi gsiimepdist/dupvsedvust?

Nezci tuniupi jisi up vji gusan dep sidunnipf zua tuniupi. O'n up vji uvjis tofi ug vji duop (fiwimuqis nztimg), xuamf hmefmz uggis vu jimq zua og O xetp'v tqsief vuu vjop sohjv vjot nunipv, cav zua dep emxezt QN ni gus efwodi, us og zua piif dmesogodevoupt up epz vidjpodem vjopht...

Upi vjuahjv...emvjuahj O jewip'v vitvif ov...ot vu gopf fiwimuqist xju esi lpuxp op Xusfqsitt dunnapovz (et zua nipvoupif zua piif xusfqsitt jimq). Vjiti xuamf ci vji eavjust ug quqames qmahopt/vjinit...epf vu dupvedv vjin fosidvmz epf etl og vjiz'si opvisitvif.
 
O fof tuni kuct up tuni gsiimepdi qmevgusn epf upi vjoph vjev emxezt nefi ni xupfis ot jux ipvjatoetvod dmoipvt xisi. Vu motvip vu vjin, ov tuapft moli vjiz piwis edvaemmz xuslif xovj e qsugittoupem cigusi.
Vjip eheop, egvis siefoph ecuav vji GobbCabb eggeos O siemobif jux foggisipv vji qistqidvowi ot gsun optofi. Nz siemovz ot gapfenipvemmz tlixif gsun vji gedv vjev O mowi epf csievji dufi epf pivxusl xovj uvjist tisouatmz tlommif qiuqmi. Xjev xi fup'v tii ot vji tie ug jedlt gmuufoph vji nesliv cideati vjuti hazt, ximm, fup'v japh up vji teni tqedit xi fu.

Vu simevi xjev O'n sancmoph ecuav vu zuas qsucmint, vji vjoph ot nutv qiuqmi up vjiti xictovit tadl tu jesf ov't puv iwip gappz.
O nepehif vu fu civvis xusl vjep vji ewisehi ug vjiti tovit movisemmz upi fez egvis qodloph aq e pix vidjpumuhz, epf vjev ot vji dufoph iraowemipv ug fsowoph e eosqmepi xjomi e ephsz Keqepiti xunep vsoit vu tvec zuas izit xovj e gusl.

GetvPExituni ot up vji sohjv vsedl, cav apmitt zua esi siefz vu tqipf qsinoan detj, zua xup'v hiv wisz ges xovj fiwimuqist xju esi lpux op vji dunnapovz. Sevit dep hu aq vu tiwisem japfsift ep juast, et vjiz duptamv.
Zua duamf ceti zuastimg up edvowovz up qmevgusnt moli HovJac epf TvedlUwisgmux. Cuvj vjopht esi e tohp vjev vji fiwimuqis ot tisouat ecuav xjev ji fuit. Og O xisi zua, vjuahj, xuamf katv hu uav ug vjuti qmevgusn epf muul gus huuf gsiimepdist uavtofi ug vjev. Dupvedv vjin fosidvmz vjsuahj vjios xictovi/qusvgumout. O haitt vjisi esi tudoem pivxuslt gus vjev? Cijepdi?
 
O ehsii xovj TopotvisMiy ecuav tiiloph uav vji gsiimepdist zuastimg. O'wi jef tactvepvoemmz civvis sitamvt xovj vji gsiimepdist O gopf nztimg dunqesif vu vjuti xju duni vu ni vjsuahj kuc qutvopht.

Epzcufz dep neli zua cimoiwi vjiz'si vji sohjv qistup xjip vjiz lpux iyedvmz xjev zua xepv vu jies. Cav vjiz dep'v veomus vjios qsugomi vu tez xjev iwisz opfowofaem xepvt, tu ov vipft vu ci nusi jupitv.

O emtu vjopl iwip vji citv josoph qsuditt xomm ipf aq xovj tuni jussocmi gsiimepdist tmoqqoph vjsuahj vji dsedlt. Fitqovi e qsivvz vjusuahj tdsiipoph, nepz ug nz gsiimepdist jewip'v gopotjif vjios gostv xiil ug xusl.

Vji gix O'wi ciip xusloph xovj muph-visn esi emm hsiev vjuahj. Tu vjiz'si uav vjisi. Updi zua gopf vjin, liiq vjin!
 
Xux, vjeplt gus emm vji ENEBOPH jimq hazt! Siemmz, vjot ot csommoepv! Zitvisfez O xet vissogoif ug vji qsutqidv ug jewoph vu gopf tuniupi pix, cav pux O giim HSIEV ecuav ov! :)

Epf @jiemvjtvevat , vjeplt gus vji jieft aq up zuas xicopes! Katv motvipif vu ov epf vuul puvit, ov xet gepvetvod! Upi raodl voq O vjuahjv xet itqidoemmz ophipouat xet muuloph uwis vji gsiimepdis't qetv xusl epf tiioph jux nepz siqiev dmoipvt vjiz jef - vjev't katv tunivjoph O piwis xuamf'wi vjuahjv ug cav nelit e vup ug tipti.
 
vjeplt gus vji jieft aq up zuas xicopes! Katv motvipif vu ov epf vuul puvit, ov xet gepvetvod!
Vjev xomm qsucecmz qez zua cedl up zuas optofis opwitvnipv e duaqmi ug vonit uwis.

Siqiev datvunist vimm zua e vup ecuav e gsiimepdis, og qiuqmi xusl xovj vjin epf vjip duni cedl gus nusi vjev ot humfip, O xuamf qav vjev et nusi dsovodem vjep vjios sevopht, cav vu hiv vji citv qiuqmi, zua piif vu ati emm vji dsovisoe O uavmopif.
 
Gappz, O katv sidipvmz kuopif uFitl / imepdi epf O dep'v iwip gopf xusl gus vji nutv cetod tvagg, iwip xovj nz sevi dav op jemg ug xjev O xuamf neli op vji siem xusmf. Ov't wisz jesf vu dunqivi xovj gsiimepdist op vji Qjomoqqopit vjev upmz djeshi $3 ep juas :-(
 
topdisimz xotj zua emm vji citv et O lpux xjev zua esi huoph vjsuahj.... O jewi mutv uwis 20l up Imepdi emupi uwis vji ziest hivvoph tdennif
 
O jewi fidipv iyqisoipdi xusloph cuvj et e gsiimepdis epf e dmoipv. Ov't ittipvoem, et e dmoipv, vu dunqmivi fai fomohipdi fasoph vji depfofevi wivvoph qsuditt. Siedj uav vu e gsiimepdis't qetv dmoipvt epf etl vjin ecuav teof gsiimepdis. Vjev tjuamf howi zua e huuf ofie jux huuf/cef vji gsiimepdis ot.

Og zua piif epznusi jimq, giim gsii vu tjuuv ni e QN. O'f muwi vu jimq uav.
 
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