• The Entrepreneur Forum | Startups | Entrepreneurship | Starting a Business | Motivation | Success
  1. Join 50,000+ entrepreneurs
    who are kicking butt and
    winning their dream life.

    Unscripted™ Entrepreneurship:
    A Business That Pays More Than Money, It Pays Time.

    "Fastlane" is an entrepreneur discussion forum based on The Unscripted Entrepreneurial Framework (TUNEF) outlined in the two best-selling books by MJ DeMarco (The Millionaire Fastlane and UNSCRIPTED™). From multimillionaires to digital nomads, the forum features real entrepreneurs creating real businesses.

    Download (Unscripted) Download (Millionaire Fastlane)  Register
    Registering for the forum removes this block!

Free Shipping: When are your thoughts?

Discussion in 'General Entrepreneur Discussion' started by MoreVolume, Mar 21, 2019.

  1. MoreVolume
    Offline

    MoreVolume Bronze Contributor Read Millionaire Fastlane Speedway Pass

    Messages:
    203
    Likes Received:
    284
    Joined:
    Oct 6, 2016
    Gender:
    Male
    Location:
    NC
    Rep Bank:
    $1,837
    What are your thoughts on offering Free Shipping?


    Up until yesterday, I was a big time opponent of Free Shipping
    In my mind, if the product is quality, the customer will have no problem paying the extra money to have it shipped to them. This was reinforced by 2 relatively successful years in business, where I charge for shipping on a product that has high margins.

    But I was recently approved for Amazon, and I forgot to add shipping settings to my product(s). In 1 full month, my sales on Amazon have mirrored an average month on my product's website. Totally unexpected. People are clearly making purchases because they don't have to pay shipping and I didn't realize this until yesterday.

    I feel completely different now. I almost feel as if I was being close minded. It definitely comes with its advantages.
     
    Xeon, Bearcorp and B. Cole like this.
  2. B. Cole
    Offline

    B. Cole In thine hand is power and might. Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass

    Messages:
    533
    Likes Received:
    1,560
    Joined:
    Mar 5, 2017
    Gender:
    Male
    Location:
    East Coast
    Rep Bank:
    $3,372
    I have no advice to offer other than from a consumer perspective - free shipping is definitely appealing to me. This thread caught my eye because I’m trying to figure out if I should include the shipping container and materials in my shipping cost, or just count that as part of my COGS and absorb in the product margin.

    At the profit/loss level, are you better off or worse off for it?
     
    MoreVolume, Roli and Xeon like this.
  3. Neng Her
    Offline

    Neng Her Bronze Contributor Read Millionaire Fastlane Speedway Pass

    Messages:
    166
    Likes Received:
    182
    Joined:
    Aug 30, 2018
    Gender:
    Male
    Location:
    Sacramento, ca
    Rep Bank:
    $15
    I always do free shipping unless item is super duper heavy. I stick to light items for the most part.
     
    MoreVolume and Xeon like this.
  4. Bearcorp
    Offline

    Bearcorp Silver Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass

    Messages:
    284
    Likes Received:
    525
    Joined:
    Jul 2, 2012
    Location:
    Australia
    Rep Bank:
    $2,271
    MoreVolume and Xeon like this.
  5. Xeon
    Offline

    Xeon All Cars Kneel Before Pagani. Read Millionaire Fastlane I've Read UNSCRIPTED Speedway Pass

    Messages:
    1,035
    Likes Received:
    2,298
    Joined:
    Sep 3, 2017
    Gender:
    Male
    Location:
    Singapore
    Rep Bank:
    $10,705
    I've been debating this for a long time. But if $35 + Free Shipping for all orders within the USA will attract more people than $30 + $5 shipping, then I'm all for the former.
     
    MoreVolume and Neng Her like this.
  6. Ecom man
    Offline

    Ecom man Platinum Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass

    Messages:
    995
    Likes Received:
    4,784
    Joined:
    Apr 17, 2014
    Gender:
    Male
    Rep Bank:
    $35,691
    I’ve done a decent bit of testing and for cheaper items it seems to work better to have a small shipping fee than to charge the higher price. So $29.99 with 3.99 shipping sounds so much better than $33.99.

    On the other hand for larger items that people are concerned about getting hit with a huge shipping charge I would 200% build the price of shipping into the costs so the customer knows exactly what their costs are and don’t have that nagging worry in their mind about how expensive shipping is on this giant...
     
  7. Mr. Roboto
    Offline

    Mr. Roboto New Contributor Read Millionaire Fastlane I've Read UNSCRIPTED

    Messages:
    8
    Likes Received:
    16
    Joined:
    Mar 13, 2019
    Rep Bank:
    $82
    ...or you can be sly and have people pay for free shipping. Amazon does it already with Amazon Prime.
     
    Xeon likes this.
  8. MoreVolume
    Offline

    MoreVolume Bronze Contributor Read Millionaire Fastlane Speedway Pass

    Messages:
    203
    Likes Received:
    284
    Joined:
    Oct 6, 2016
    Gender:
    Male
    Location:
    NC
    Rep Bank:
    $1,837
    Compared to what I make from my site, I only lose $2.70-$3.00 per unit, which it not a big deal. The fact that my sale volume is high more than makes up for the small loss
     
    Xeon and B. Cole like this.
  9. Strm
    Offline

    Strm Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER

    Messages:
    46
    Likes Received:
    66
    Joined:
    Feb 4, 2018
    Gender:
    Male
    Location:
    Estonia
    Rep Bank:
    $499
    If you look this from psychological perspective, it is definitely appealing for most of the customers. It is just how the brain works.

    Bought a pair of sunglasses yesterday and got a free shipping. I am fully aware that I am probably still paying for the shipping though. But I hear people even bragging sometimes when they buy something and get free shipping :) So definitely something for you to consider!
     
    MoreVolume and Xeon like this.
  10. B. Cole
    Offline

    B. Cole In thine hand is power and might. Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass

    Messages:
    533
    Likes Received:
    1,560
    Joined:
    Mar 5, 2017
    Gender:
    Male
    Location:
    East Coast
    Rep Bank:
    $3,372
    Y
    Yeah and look at what Amazon's Prime shipping model has done for them.
     
    MoreVolume and Xeon like this.

Join 1000s of entrepreneurs who are rewriting life's script and winning financial freedom.

---- ----

You must be a member to join the conversation.

Create Account

Join the community fast and easy!

REGISTER

Log In

Already have an account? Login here.

LOG IN

Share This Page