Great thread. MJ's contribution is pretty telling, too.
Ask yourself the question as a customer. Was this iPad Pro I just bought created by someone ruthless? If so, did that influence your buying decision? Did you use Google today because the founders are such great guys? Or was your choice based on the quality and value of the thing itself?
I reckon the answer is that you didn't think about it. But if that did enter your mind, most likely you thought "this dude is a first class a**hole and I'll seek other alternatives." Being ruthless might LOSE you business but its unlikely in and of itself to EARN you business. No need to Glengarry Glen Ross everyone, that's a sure way to a nasty surprise when you least expect it. And who would want to live like that with a target on their back, anyway? Seems like a form of mental illness.
Being decisive and in control does not mean that you have to berate others or stick your success in everyone's face.
Ask yourself the question as a customer. Was this iPad Pro I just bought created by someone ruthless? If so, did that influence your buying decision? Did you use Google today because the founders are such great guys? Or was your choice based on the quality and value of the thing itself?
I reckon the answer is that you didn't think about it. But if that did enter your mind, most likely you thought "this dude is a first class a**hole and I'll seek other alternatives." Being ruthless might LOSE you business but its unlikely in and of itself to EARN you business. No need to Glengarry Glen Ross everyone, that's a sure way to a nasty surprise when you least expect it. And who would want to live like that with a target on their back, anyway? Seems like a form of mental illness.
Being decisive and in control does not mean that you have to berate others or stick your success in everyone's face.
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