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WEB/DIGITAL Digital Transformation - Another hype?

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Cheefoo

New Contributor
Jun 27, 2018
5
2
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What is digital transformation to you?

If you ask any working adults, probably they may say it's about to streamline the whole business process or being paperless. Well, this big word is more than being paperless, cloud, AI or chatbot.

It's also not about updating your technology or enhancing traditional methods.

In fact, Digital transformation is about upgrading your strategic thinking, with the aim to improve your business performance and process. Then you make use of technology tools like big data, chatbot to help in the transformation of business.

But, what about small business that does not have the huge resources to get a data scientist? Does that mean digital transformation is only for big corporations? Remember it's about upgrading your strategic thinking. Take a step back and ask

How can I make use of technology to

...remake a PROCESS to become more efficient?

...transform that SERVICE into something better?

...ENGAGE more with my customers?

...provide PREDICTIVE analysis of my sales and customers behavior?

...DO MORE with the same or lesser resources?

As you put on your thinking cap, implement bite-sized digital transformation strategy tips that only take a few minutes to executive. Yeah, you run faster than big corporations with legacy systems. Let me know what you think.
 

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