I'm having some trouble with Amazon. I searched all over Google and contacted support. Amazon support hasn't been helpful at all. They keep telling me that the "concerned team" is working on my issue... not even sure what that means. When I try to respond, they usually just copy the same message back to me.
The product is basically appearing as "unavailable" even though the listing is active and I have items in stock.
This has been going on for a week. I'll describe what's happening below. Does anyone know why this is happening?
- I created a new product listing on Amazon for my brand. This is not the first time that I have listed under the account. But it is the first time that I'm listing a brand new product that is not in the Amazon store.
- I purchased a UPC code for my product.
- Listed product and it was appearing as available.
- Upgraded my account to pro seller. Then all of the sudden the listing became unavailable.
Now the product is showing as unavailable.
I have tried everything except for completely deleting the listing and trying again.
Any ideas about what to do from here?
The product is basically appearing as "unavailable" even though the listing is active and I have items in stock.
This has been going on for a week. I'll describe what's happening below. Does anyone know why this is happening?
- I created a new product listing on Amazon for my brand. This is not the first time that I have listed under the account. But it is the first time that I'm listing a brand new product that is not in the Amazon store.
- I purchased a UPC code for my product.
- Listed product and it was appearing as available.
- Upgraded my account to pro seller. Then all of the sudden the listing became unavailable.
Now the product is showing as unavailable.
I have tried everything except for completely deleting the listing and trying again.
Any ideas about what to do from here?
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