I am in the process of putting together a website for my business.
So, I go through some posts on here and there are quite a few recommendations for the Hostgator web hosting.
I check out their website and was satisfied that it would work at a price I could live with.
I go through their sign up and pay with paypal.
I start reading through their tutorial and all of a sudden I'm logged off. So I go to the account page and it states that there is a problem with my billing address and that I need to contact them.
I get an email saying that they want a photo id of myself to prove that my billing address is the same. (It is of course, I've filled out forms on the web before I think I know what I'm doing)
So I send them a very legible copy of my drivers license. They reply back stating it is not readable, could I send another. I reply back that I double checked to make sure the previous one was readable, but I obliged and sent yet another copy.
Then I get a email asking for me to send a photo of myself holding my drivers license next to my face!
Who do these people think they are?! TSA?!?!?!?!?
I have canceled my account with them and will continue my search for another web host.
I have also sworn to tell anyone who will listen how bad of an experience I have had with them.
This has been a rant. I feel a little bit better. You can continue your life now.
So, I go through some posts on here and there are quite a few recommendations for the Hostgator web hosting.
I check out their website and was satisfied that it would work at a price I could live with.
I go through their sign up and pay with paypal.
I start reading through their tutorial and all of a sudden I'm logged off. So I go to the account page and it states that there is a problem with my billing address and that I need to contact them.
I get an email saying that they want a photo id of myself to prove that my billing address is the same. (It is of course, I've filled out forms on the web before I think I know what I'm doing)
So I send them a very legible copy of my drivers license. They reply back stating it is not readable, could I send another. I reply back that I double checked to make sure the previous one was readable, but I obliged and sent yet another copy.
Then I get a email asking for me to send a photo of myself holding my drivers license next to my face!
Who do these people think they are?! TSA?!?!?!?!?
I have canceled my account with them and will continue my search for another web host.
I have also sworn to tell anyone who will listen how bad of an experience I have had with them.
This has been a rant. I feel a little bit better. You can continue your life now.
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