User Power
Value/Post Ratio
230%
- Jul 13, 2018
- 175
- 403
I know many of you are web developers and probably have run into similar issues.
Basically, some users are not receiving the emails I've sent them. These are not promotional or marketing emails. Rather, they are emails like account confirmation, password changes, etc. Importantly, it's happening to some but not all, and there doesn't seem to be a pattern.
Any ideas on how to solve the problem would help greatly.
Here are the details:
Any ideas?
Basically, some users are not receiving the emails I've sent them. These are not promotional or marketing emails. Rather, they are emails like account confirmation, password changes, etc. Importantly, it's happening to some but not all, and there doesn't seem to be a pattern.
Any ideas on how to solve the problem would help greatly.
Here are the details:
- WordPress site
- Tried using an SMTP server (MailGun) to solve the issue
- Same issue with using the built-in wp_mail, SMTP server didn't help
- Checked the logs, emails claim to be delivered
- I've gotten reports from MSN and Gmail users
- When I've tested with other Gmail accounts, it works
- Not on any blacklists
- SPF, DKIM, and DMARC records are set correctly
- Not in SPAM folders
- Marketing-style emails sent from MailCheat(Chimp) always work with these users
- It's happening to enough users that it's likely not a user-specific problem
Any ideas?
Dislike ads? Remove them and support the forum:
Subscribe to Fastlane Insiders.