Feedback on Homework Site

[StartupsRFun]

<div class="bbWrapper">Hello fellow Fastlaners,<br /> <br /> So recently I launched a site called HW assist (<a href="https://hwassist.com/" target="_blank" class="link link--external" rel="noopener">https://hwassist.com/</a>), which is an on-demand tutoring platform, which allows students to get their homework questions answered quickly and affordably. I have been reaching out to bloggers, schools, and other academic areas to market the site, as well as the traditional social media/seo. <br /> <br /> In the past with sites I have done, this forum has provided me some great feedback on my websites/businesses, and would really like to get some advice and suggestions from you guys. If you could take a look at the site, and let me know if you see areas that could be improved, as well as some ideas to market it, that would be greatly appreciated.</div>

 

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[Tiago]

<div class="bbWrapper">Hey! I liked the concept. I went to your website and the first thing I clicked on was the video, as I wanted to know more about your services. <br /> <br /> The video wasn&#039;t enticing at all though. The part where the hand was writing took too long, making me wait for it to spell the whole sentence. The pictures on the video didn&#039;t send me a clear message as to what your site does neither. Other than the video I really liked the website.</div>

 

[blackhat]

<div class="bbWrapper">I like the layout... it&#039;s clean and simple. Just a heads up, the ask a question button on the home page and the recent questions list get cut off on my iPad in vertical orientation. <br /> <br /> I&#039;d avoid contacting schools. Unless you give them a financial incentive, they are going to push their own tutoring options.<br /> <br /> I think you&#039;ll have the most luck marketing this on social media and blogs. IMO, students will be more interested in something they learn about through social media, blogs, or their peers than school officials. <br /> <br /> Have you considered offering an affiliate program? I could see that getting you a lot of interest from students. Maybe even the schools too.</div>

 

[AgainstAllOdds]

<div class="bbWrapper">I don&#039;t like the video. It doesn&#039;t identify the problem and the solution clearly enough.<br /> <br /> Also, it seems like it&#039;s written by a foreigner and has a grammatical mistake. I wouldn&#039;t trust you guys to help me with homework if you can&#039;t write yourselves:<br /> <script class="js-extraPhrases" type="application/json"> { "lightbox_close": "Close", "lightbox_next": "Next", "lightbox_previous": "Previous", "lightbox_error": "The requested content cannot be loaded. Please try again later.", "lightbox_start_slideshow": "Start slideshow", "lightbox_stop_slideshow": "Stop slideshow", "lightbox_full_screen": "Full screen", "lightbox_thumbnails": "Thumbnails", "lightbox_download": "Download", "lightbox_share": "Share", "lightbox_zoom": "Zoom", "lightbox_new_window": "New window", "lightbox_toggle_sidebar": "Toggle sidebar" } </script> <div class="bbImageWrapper js-lbImage" title="hpg1jQy.png" data-src="/community/proxy.php?image=http%3A%2F%2Fi.imgur.com%2Fhpg1jQy.png&amp;hash=476d4f83398bef411fc12e80e2d16941" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1"> <img src="/community/proxy.php?image=http%3A%2F%2Fi.imgur.com%2Fhpg1jQy.png&amp;hash=476d4f83398bef411fc12e80e2d16941" data-url="http://i.imgur.com/hpg1jQy.png" class="bbImage" data-zoom-target="1" style="" alt="hpg1jQy.png" title="" width="" height="" loading="lazy" /> </div></div>

 

[StartupsRFun]

<div class="bbWrapper"><blockquote data-attributes="member: 28319" data-quote="AgainstAllOdds" data-source="post: 452845" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=452845" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-452845">AgainstAllOdds said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I don&#039;t like the video. It doesn&#039;t identify the problem and the solution clearly enough.<br /> <br /> Also, it seems like it&#039;s written by a foreigner and has a grammatical mistake. I wouldn&#039;t trust you guys to help me with homework if you can&#039;t write yourselves:<br /> <div class="bbImageWrapper js-lbImage" title="hpg1jQy.png" data-src="/community/proxy.php?image=http%3A%2F%2Fi.imgur.com%2Fhpg1jQy.png&amp;hash=476d4f83398bef411fc12e80e2d16941" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1"> <img src="/community/proxy.php?image=http%3A%2F%2Fi.imgur.com%2Fhpg1jQy.png&amp;hash=476d4f83398bef411fc12e80e2d16941" data-url="http://i.imgur.com/hpg1jQy.png" class="bbImage" data-zoom-target="1" style="" alt="hpg1jQy.png" title="" width="" height="" loading="lazy" /> </div> </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Thanks for the feedback. I agree on the video, and am looking to change that. Do you think the homepage is easy to navigate, and is clear in what we provide?</div>

 

[AgainstAllOdds]

<div class="bbWrapper"><blockquote data-attributes="member: 16803" data-quote="StartupsRFun" data-source="post: 452964" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=452964" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-452964">StartupsRFun said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Thanks for the feedback. I agree on the video, and am looking to change that. Do you think the homepage is easy to navigate, and is clear in what we provide? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I don&#039;t know. I saw a giant play button, so I clicked play. My guess is that a plurality of people would do the same.<br /> <br /> Hence, where you&#039;ll be making the sale is not the copy on the homepage, but the sales copy in the video. If the video&#039;s bad, there&#039;s no way I&#039;d give you a second chance by exiting out and reading the homepage. But if the video&#039;s good, I&#039;d sign up without having to read anything else.<br /> <br /> People are lazy. Make things easier for them. Stop making people read. Include all the important stuff in a 1 minute video.</div>

 

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[zion]

<div class="bbWrapper">My first impressions:<br /> <br /> If you want users to watch the video first, i would put it to the left,<br /> it will be the first element they visually spot on your site and people<br /> enjoy watching videos, because it has the minimum effort.<br /> <br /> I am missing a gap between the Signup and Login Button.<br /> <br /> &quot;Tutors <b>Get Paid</b>&quot;, i needed like 2 minutes to see that, something<br /> wrong with that.<br /> Don&#039;t like the boring background color on that, it&#039;s not very<br /> &quot;stimulating&quot;<br /> <br /> The Sign Up form is hidden:<br /> First you click on &quot;Ask a question&quot;, then there is this unremarkable text<br /> &quot;Don&#039;t have an account yet? <a href="https://hwassist.com/signup" target="_blank" class="link link--external" rel="noopener">Sign up&quot; and you click again...</a><br /> 2 clicks, 2 barriers<br /> <br /> Change the color of the Play Button, i can&#039;t see it<br /> <br /> It&#039;s good, but it can be perfect</div>

 

[People>Cash]

<div class="bbWrapper">If I were a student I would want instant answers to my questions. Any delay and I&#039;ll ask a friend or text a classmate. Delayed responses won&#039;t be useful imho</div>

 

[7.62x51]

<div class="bbWrapper">I think you need to further narrow down your target audience. <br /> <br /> As a student, if I saw your site, first thing that I would be thinking of is, &quot;can this site help ME?&quot; For example, if I saw that you had tutors that covered the subject I was taking AND were also familiar with how that subject is taught in my country, that would help.<br /> <br /> If I don&#039;t see evidence of that, I will assume that it can&#039;t. <br /> <br /> After your site proves that to me, if I&#039;m going to pay for anything, another critical question I would ask is &quot;can I get this information for free from other sources?&quot;<br /> <br /> Only one time have I ever signed up for a service somewhat like this and that was with Chegg textbook solutions. I had a bunch of online assignments I needed to do and they were the only place on the web that had solutions.</div>

 

[AlterJoule]

<div class="bbWrapper">How are you better than Wolphram Alpha, Kahn Academy, YouTube, or even Yahoo Answers?</div>

 

[AlterJoule]

<div class="bbWrapper"><span style="font-size: 12px"><b><a href="https://hwassist.com/faqs#collapse1" target="_blank" class="link link--external" rel="noopener">May I help?</a></b></span><br /> <br /> <br /> <br /> <u><b><span style="font-size: 12px"><a href="https://hwassist.com/faqs#collapse1" target="_blank" class="link link--external" rel="noopener">What is HwAssist? </a></span></b></u><br /> <b><br /> HwAssist is an innovative homework help service which aims to provide you in-depth answers to some of your most challenging school related questions which we provide lightning fast, super cheap, and extremely thorough. Most school tutoring centers are ran by other students who often times struggle with the same questions as you. Do you really want to gamble with your future? Instead, sit back and relax, grab a bowl of Hamburger Helper, and get superior help from your new favorite Homework Helper. </b><br /> <br /> <br /> Maybe use this as an example for the rest. It&#039;s all just very choppy and forced. As of now, I don&#039;t trust you.<br /> <br /> <br /> Goodluck</div>

 

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[airforsu]

<div class="bbWrapper"><blockquote data-attributes="member: 25321" data-quote="AlterJoule" data-source="post: 453113" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=453113" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-453113">AlterJoule said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> How are you better than Wolphram Alpha, Kahn Academy, YouTube, or even Yahoo Answers? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> And considering that all the above services are <b>free</b>, you&#039;re in a tough market. Honestly, I&#039;d rather answer a question wrong, and let my teacher review the question on the board than pay $1.50. The only thing worth paying for is term papers imo.</div>

 

[AlterJoule]

<div class="bbWrapper">Another thing,<br /> <br /> I notice that the person who asks a question has the ability to purchase the answer. OK fine but what if the answer is garbage or not detailed enough. Do I get my money back?</div>

 

[StartupsRFun]

<div class="bbWrapper"><blockquote data-attributes="member: 25321" data-quote="AlterJoule" data-source="post: 453113" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=453113" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-453113">AlterJoule said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> How are you better than Wolphram Alpha, Kahn Academy, YouTube, or even Yahoo Answers? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Our tutors provide on-demand help with individuals, and continue working with the student until the assignment is through. Sure some students will look for free services, as Ive used them before myself. Who we are targeting, is the student who A. needs help now B. wants help from an &quot;expert&quot; and C. wants individual help tailored to their assignment.</div>

 

[StartupsRFun]

<div class="bbWrapper"><blockquote data-attributes="member: 25321" data-quote="AlterJoule" data-source="post: 453116" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=453116" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-453116">AlterJoule said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Another thing,<br /> <br /> I notice that the person who asks a question has the ability to purchase the answer. OK fine but what if the answer is garbage or not detailed enough. Do I get my money back? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Yeah. If the answer is garbage or not detailed enough, you would absolutely get your money back. For us the rating system of the tutors is one of the biggest assets, as it encourages tutors to give good, detailed answers, because they want to maintain a high rating.</div>

 

[AlterJoule]

<div class="bbWrapper"><blockquote data-attributes="member: 16803" data-quote="StartupsRFun" data-source="post: 453179" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=453179" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-453179">StartupsRFun said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Our tutors provide on-demand help with individuals, and continue working with the student until the assignment is through. Sure some students will look for free services, as Ive used them before myself. Who we are targeting, is the student who A. needs help now B. wants help from an &quot;expert&quot; and C. wants individual help tailored to their assignment. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> <br /> Do you tell your customers this anywhere on your website?</div>

 

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[StartupsRFun]

<div class="bbWrapper"><blockquote data-attributes="member: 25321" data-quote="AlterJoule" data-source="post: 453183" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=453183" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-453183">AlterJoule said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Do you tell your customers this anywhere on your website? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> No, re-writing the copy to reflect this, and going to re-do the video as well. thanks for the feedback</div>

 

[BigBrianC]

<div class="bbWrapper">I think you&#039;re in a very crowded market and need to make sure you differentiate as &quot;immediate answers to your toughest questions&quot; rather than just another &quot;ask me&quot; or tutor site. Maybe offer a free trial - 5 questions immediately answered free and also have a free mode. Ask questions but answers only guaranteed within 24 hrs</div>

 

[StartupsRFun]

<div class="bbWrapper"><blockquote data-attributes="member: 28432" data-quote="BigBrianC" data-source="post: 453195" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=453195" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-453195">BigBrianC said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I think you&#039;re in a very crowded market and need to make sure you differentiate as &quot;immediate answers to your toughest questions&quot; rather than just another &quot;ask me&quot; or tutor site. Maybe offer a free trial - 5 questions immediately answered free and also have a free mode. Ask questions but answers only guaranteed within 24 hrs </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Great idea, looking in to implementing some type of trial.</div>

 

[StartupsRFun]

<div class="bbWrapper"><blockquote data-attributes="member: 30751" data-quote="kevingg" data-source="post: 453672" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=453672" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-453672">kevingg said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Very nice website, and really useful too. When I was a student, I used to use the help of such services from <a href="http://www.bestessaywritersuk.com/" target="_blank" class="link link--external" rel="nofollow ugc noopener">http://www.bestessaywritersuk.com/</a> reviews website. They helped me a lot those days really. Good luck with yours <img src="/community/imgs/emoticons/em-wink.png" class="smilie" loading="lazy" alt=";)" title="Wink ;)" data-shortname=";)" /> </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Thanks. We are using the feedback from here and elsewhere to revamp the site, so check back again.</div>

 

[The-J]

<div class="bbWrapper">Students don&#039;t like paying for study aids. They like paying for past final exams used by that professor recently. They like paying for term papers done for them. They like paying for ways to cheat on the exam.<br /> <br /> Students (at least the ones I know) aren&#039;t stupid: they know that everything they need to get an A on the exam is provided for them by the teacher. They just don&#039;t want to study to get the A.<br /> <br /> There are plenty of people on Craigslist who will do your homework for you for a reasonable price. They&#039;re TAs with masters and Ph.D&#039;s who can&#039;t get jobs in their field. If you can help out these people by giving them the opportunity to do homework for people outside their immediate area, AND if you can help out the students by offering a better price, quicker completion, or a better quality of product, this can very well be viable.<br /> <br /> It&#039;s horribly unethical, though. That&#039;s your call.<br /> <br /> I don&#039;t trust what you have here though.</div>

 

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[StartupsRFun]

<div class="bbWrapper"><blockquote data-attributes="member: 7501" data-quote="The-J" data-source="post: 453795" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=453795" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-453795">The-J said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Students don&#039;t like paying for study aids. They like paying for past final exams used by that professor recently. They like paying for term papers done for them. They like paying for ways to cheat on the exam.<br /> <br /> Students (at least the ones I know) aren&#039;t stupid: they know that everything they need to get an A on the exam is provided for them by the teacher. They just don&#039;t want to study to get the A.<br /> <br /> There are plenty of people on Craigslist who will do your homework for you for a reasonable price. They&#039;re TAs with masters and Ph.D&#039;s who can&#039;t get jobs in their field. If you can help out these people by giving them the opportunity to do homework for people outside their immediate area, AND if you can help out the students by offering a better price, quicker completion, or a better quality of product, this can very well be viable.<br /> <br /> It&#039;s horribly unethical, though. That&#039;s your call.<br /> <br /> I don&#039;t trust what you have here though. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Thank you for the feedback. What do you mean by you dont trust what we have though?</div>