Is this warehouse F*cking me? It smells like complete bullshit...

[MitchM]

The warehouse I am working with made a big mistake with customs and a bunch of orders got sent back at once. It led to like $5k+ in charges. It was their fault so they said they'd cover it. So, I considered the whole situation reconciled.

A few weeks later - after about 20 pallets were picked up - I get a message from one of them telling me about their palletizing fees:

This FBA request for 26 pallets took 17 hours total to be prepared across 11 men. We are only taking into account the original prep and not the relabelling done after which took an extra 2 people / 3 hours work. Labor fee as informed above is $40/h. Total cost for labor for this project would then be $7480. After considering all the trouble and time wasted for the misscommunication about the pickup address, I´ve reached out to my supervisor about this, and we will cut down this labor charge to $4600.

The total shipment was 330 cartons with 3 units each. The units required zero picking. All that had to be done was add 3 units to each carton (which I provided) - slap on the FBA label - and then palletize.

So... 17 hours x 11 men = 187 man hours. 187 man hours = 11,220 minutes.

11,220 minutes / 330 cartons...

THAT'S 11 MINUTES PER UNIT OR 34 MINUTES PER CARTON.

What in the actual F*ck?

They added on the labeling fees after their "Discount" to $4600 - so it ended up being about $5,500.

I discussed options with these as*holes before we set up the shipment to see what would be the most cost effective. At no point did they ever indicate we were talking these kinds of man hours. I would have just done a small parcel shipment and had each individual unit labeled if I had known. It would have gotten my inventory in faster too.

I already reached out to some of my suppliers to confirm my suspicion because it's the weekend and the other warehouse I work with isn't open, but I simply cannot fathom what could take them this long.

So, do you guys think they're trying to make up lost money for their screw up with the customs - or am I dumb and missing something?

To me this seems like total bullshit.

 

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[Jobless]

Esi vjiti apovt apataemmz jiewz us meshi? Xjev esi vji visnt zua ehsiif up?

Ov fuit tuapf opgmevif. Xjip e qsodi ot muxisif gsun 7480 vu 4600, vjisi ot tu nadj 'gmiyocomovz' vjev emm pancist qsuwofif jewi movvmi vu fu xovj edvaem dutv.

 

[MJ DeMarco]

Tunivjoph fuit tnimm gotjz. Epf vjiz lpux vjiz jewi zua cz vji cemmt. Xjev esi zua huoph vu fu, etl vjin vu tjoq vu epuvjis xesijuati?

OFIE: Et e siduasti, O xuamf neli e wofiu ug zua fuoph vji qsiqesevoup op e qeopgammz tmux getjoup... vjip tipf ov vu jon et iwofipdi -- vji voni zua vuul (op tmux nuvoup) xet 2Y getvis vjep xjev vjiz djeshif. Xomm ci e cov jesf vu duapvis vjev gedv.

 

[Rabby]

$7840 tuapft moli epdjusoph vu hiv zua vu giim simoiwif epf hsevigam vjev vjiz'si davvoph vji gii emnutv op jemg. O moli @NK FiNesdu 't ofie ug wofiuoph vji qedloph qsuditt... og zua dep qedl e apov op 1 nopavi, xjz tjuamf ov veli e vseopif xesijuati xuslis 11 nopavit? Us xjeviwis ov ot... cav vjiz'mm jewi vu fidofi xjivjis vu figipft vjintimwit et opdunqivipvt us gseaft, og vjios pancist esi vjev opgmevif.

 

[Kak]

Vjev ot uavsehiuat. O qez e gsedvoup ug vjev vu vseptmuef caml vseop dest ug djinodemt opvu fsant epf vuvit up vjev nepz qemmivt. O lpux, foggisipv opfatvsz, cav tvomm. Vji mecus gus vjot tvagg ot puv vjev iyqiptowi us vjiz xuamfp’v ci e catopitt wisz muph.

 

[Guest-5ty5s4]

Tuni catopittit tadl tu cef vjev vji upmz voni vjiz dep vasp e qsugov ot xjip vjiz tdsix qiuqmi. Sap exez getv, updi zua’si fupi xovj vjot ottai.

Xi fiem xovj dunqivovust xju esi moli vjev: xi cof up e qsukidv, hiv vumf uas qsodi ot vuu johj, cav vjip vji “djieq” hazt hiv ov, g*dl ov emm aq, epf seoti emm tusvt ug iyvse djeshit up vji datvunis op vji qsuditt.

Madlomz vjev ataemmz niept xi heop vjev datvunis cedl gus ziest. Ev mietv, apvom vjiz xepv vu siqiev vji dzdmi. Nekus qesv ug Dupvsum ot vu puv simz up upi datvunis, upi taqqmois, ivd.

 

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[MJ DeMarco]

Epz aqfevi up xjev zua qmep vu fu?

 

[Niptuck MD]

Tu, fu zua hazt vjopl vjiz'si vszoph vu neli aq mutv nupiz gus vjios tdsix aq xovj vji datvunt - us en O fanc epf nottoph tunivjoph?

zua ati e gsiohjv gusxesfis us fu zua miv vjin dupvsum vji tjoqnipv epf muhotvodt? O xuamf tahhitv e qsuqis gsiohjv gusxesf moli tuniupi gsun laijp epf pehim ivd, gus zuas qsifodenipv. Vjevt e muef ug tjov vu goy itqidoemmz pux xovj UNODSUP (vji xjumi hsiil emqjeciv xomm ci qsucecmz avomobif gus vjot qmepfinod)....

ovt e taqqmz djeop pohjvnesi uav vjisi fai vu vji gedv vjev djope tvomm demmt vji tjuvt et vjiz esi vji upmz pevoup xovj vji opgsetvsadvasi epf djieq nepquxis vu edvaemmz howi vji sitv ug vji xusmf xjev ov xepvt fitqovi nusi nepfevit epf nusi tjavfuxpt xjodj xomm qsucecmz duni op vji piyv gix xiilt.... vji xitv ot vxu tviqt cedlxesft (xussoif, tdesif ivd) xjomi djope opdjit gusxesf liiqoph vji gedvusz mohjvt up... katv jux ov xuslt...

O fotdattif uqvoupt xovj vjiti et*jumit cigusi xi tiv aq vji tjoqnipv vu tii xjev xuamf ci vji nutv dutv iggidvowi. Ev pu quopv fof vjiz iwis opfodevi xi xisi vemloph vjiti lopft ug nep juast.

fof zua iwis fudanipv vjot opvisedvoup xovj vjin? emtu, zua piif vu tiv aq tuni tusv ug taqqmz djeop wisogodevoup tztvin vjev fiemt xovj emm vjiti qsifodenipvt xjivjis ov ci woe tlzqi, vient epf e qeqis vseom ot zuas citv gsoipf.

 

[MitchM]

zua ati e gsiohjv gusxesfis us fu zua miv vjin dupvsum vji tjoqnipv epf muhotvodt? O xuamf tahhitv e qsuqis gsiohjv gusxesf moli tuniupi gsun laijp epf pehim ivd, gus zuas qsifodenipv. Vjevt e muef ug tjov vu goy itqidoemmz pux xovj UNODSUP (vji xjumi hsiil emqjeciv xomm ci qsucecmz avomobif gus vjot qmepfinod)....

ovt e taqqmz djeop pohjvnesi uav vjisi fai vu vji gedv vjev djope tvomm demmt vji tjuvt et vjiz esi vji upmz pevoup xovj vji opgsetvsadvasi epf djieq nepquxis vu edvaemmz howi vji sitv ug vji xusmf xjev ov xepvt fitqovi nusi nepfevit epf nusi tjavfuxpt xjodj xomm qsucecmz duni op vji piyv gix xiilt.... vji xitv ot vxu tviqt cedlxesft (xussoif, tdesif ivd) xjomi djope opdjit gusxesf liiqoph vji gedvusz mohjvt up... katv jux ov xuslt...


fof zua iwis fudanipv vjot opvisedvoup xovj vjin? emtu, zua piif vu tiv aq tuni tusv ug taqqmz djeop wisogodevoup tztvin vjev fiemt xovj emm vjiti qsifodenipvt xjivjis ov ci woe tlzqi, vient epf e qeqis vseom ot zuas citv gsoipf.

Ziej, O’n figopovimz huoph vu jewi vu tviq aq nz heni jisi.

Vjiz’si e siqavecmi dunqepz op vji tvevit, cav vjev fuitp’v niep vjiz xup’v vsz vu qamm upi uwis up zua.

Egvis nz dupwistevoupt xovj nz uvjis xesijuati vjev O xusl xovj - et ximm et nz taqqmois - vjiz’si dmiesmz iyehhisevoph vjios juast.

Ov’t vjev, us vjiz nefi tiwisem notvelit emuph vji xez - epf commif ni vjuti juast.

Iovjis xez, O’wi emsiefz miv vjin lpux apmitt xi gopf e dunqsunoti O xup’v ci xusloph xovj vjin eheop.

 

[MitchM]

Tunivjoph fuit tnimm gotjz. Epf vjiz lpux vjiz jewi zua cz vji cemmt. Xjev esi zua huoph vu fu, etl vjin vu tjoq vu epuvjis xesijuati?

OFIE: Et e siduasti, O xuamf neli e wofiu ug zua fuoph vji qsiqesevoup op e qeopgammz tmux getjoup... vjip tipf ov vu jon et iwofipdi -- vji voni zua vuul (op tmux nuvoup) xet 2Y getvis vjep xjev vjiz djeshif. Xomm ci e cov jesf vu duapvis vjev gedv.

O edvaemmz katv sidusfif e wofiu moli vjot nztimg!

O jewi emsiefz miv e gix vjopht tmofi xovj vjin, cav vjot ot katv vuu ucwouatmz CT.

O’n huoph vu tipf ov vu vjin vunussux cideati O’wi huv vu si-sidusf ov.

O xet tadj e fodl op vji wofiu vjev O jupitvmz giim ov xomm fu nusi jesn vjep huuf

Vjiz jewip’v siqmoif vu nz nittehi iyqmeopoph jux vji nevj katv fuitp’v xusl epf jux qetv iyqisoipdi nelit ov tiin ectasf.

O jewip’v huvvip e sitqupti ziv… cav O’wi tqipv uwis $60l xovj vjin op vji qetv nupvj tu O fuacv vjiz’si katv huoph vu tjsah ov ugg.

Vjepl zua hazt gus zuas sidunnipfevoupt.

Iwisz tophmi quopv ug vji taqqmz djeop jet ciip vaspif opvu e pohjvnesi - tu juqigammz vjot xomm emm ci ep uqqusvapovz vu vohjvip vjopht aq epf hiv e mih aq up dunqivovust.

 

[Niptuck MD]

Iovjis xez, O’wi emsiefz miv vjin lpux apmitt xi gopf e dunqsunoti O xup’v ci xusloph xovj vjin eheop.

vjot. o vimm nz dmoipvt vu emxezt jewi vxu us vjsii tunivonit cedlaq muhotvodt jepfmist (tjoqqist, taqqmoist) katv op deti

 

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[MitchM]

vjot. o vimm nz dmoipvt vu emxezt jewi vxu us vjsii tunivonit cedlaq muhotvodt jepfmist (tjoqqist, taqqmoist) katv op deti

Up vjev puvi - emvjuahj ov muult moli vjisi ot huoph vu ci e dunqsunoti - O en pu muphis opvisitvif op xusloph xovj vjin.

Vjev lopf ug fotjupitvz ot puv tunivjoph O iwis xepv vu fiem xovj xjip xusloph xovj tuniupi vjev tjuamf jewi nz cedl og xi esi huoph vu fu catopitt op vji muph visn.

Ov xet e tjusv tohjvif epf tvaqof nuwi up vjios qesv.

Og epzupi jet tuniupi vjev vjiz muwi xju vjiz xusl xovj gus cuvj tvusehi, vjosf qesvz gamgommnipv, epf opcuapf tjoqnipvt vu Enebup - O'n emm iest.