Gaiervy
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- Dec 19, 2016
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In unscripted MJ said to listen to feedback based off multiple feecback echoes to which I agree but what I don't understand is:
1. When he means "Multiple"..just how much is "Multiple" In the book he gave an example of 20 but wouldn't that be too little feedback to act on? Wouldn't a base of like EX: 300 or 3000 be a better indicator of actionable feeback to act on? This leads to my next question
2. He said "When several people request something you lack, you can bet the market-mind thinks similarly" but how would this be as accurately determined? EX: If you have a customer base of 300,000 and you have feedback echoes of 400 to redesign your website. How would you determine if the other 299,600 customers would or wouldn't want a redesigned site by otherwise assuming "The market thinks clearly"?
Maybe I'm thinking about this too hard
1. When he means "Multiple"..just how much is "Multiple" In the book he gave an example of 20 but wouldn't that be too little feedback to act on? Wouldn't a base of like EX: 300 or 3000 be a better indicator of actionable feeback to act on? This leads to my next question
2. He said "When several people request something you lack, you can bet the market-mind thinks similarly" but how would this be as accurately determined? EX: If you have a customer base of 300,000 and you have feedback echoes of 400 to redesign your website. How would you determine if the other 299,600 customers would or wouldn't want a redesigned site by otherwise assuming "The market thinks clearly"?
Maybe I'm thinking about this too hard
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