This is the first time I have people who work for me. It is the next step in my evolution. They are from a country everyone learns English as a second language in school. There is a slight barrier, since they take figures of speech literally.
The solutions I've found through trial and error:
Even with these steps, it typically takes the team multiple tries to meet the standard we strive for. Customers have no idea how much back and forth went into delivering value. It is no wonder most places settle for good enough.
TLDR: Am I taking the right leadership steps? Is it naturally a grinding process of training people? Or am I hiring the wrong people?
The solutions I've found through trial and error:
- The most effective way to label things and show them visually what my objective is.
- The other effective thing is to pick up the phone and speak with my team's leader. He is experienced and has browsed the internet for a long time, so he understands what I'm telling him on the first try.
- My other solution has been to create case studies when the results have been horrible, and broken down step by step how I want them to execute the process. This has shortened the learning curve for new team members.
Even with these steps, it typically takes the team multiple tries to meet the standard we strive for. Customers have no idea how much back and forth went into delivering value. It is no wonder most places settle for good enough.
TLDR: Am I taking the right leadership steps? Is it naturally a grinding process of training people? Or am I hiring the wrong people?
Dislike ads? Remove them and support the forum:
Subscribe to Fastlane Insiders.