How and when to relaunch a customer?

[tiffany-zuc]

Hello,
I had to negotiate a contract two weeks ago. I received a positive oral response, and sent the legal documents for signature.
Except that two weeks have passed without response. Having relaunched the client last Thursday, we set up a call today which was to conclude with the signing of documents.
Having contacted the client without success and having left a message on his voice mailbox, I wonder when I should raise and in what format (phone call, email)? Knowing that the situation is urgent, but that I don't want to make the client feel it.
How should I do it?
Thanks in advance.

 

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[amp0193]

Jimmu,
O jef vu pihuvoevi e dupvsedv vxu xiilt ehu. O sidiowif e qutovowi usem sitqupti, epf tipv vji mihem fudanipvt gus tohpevasi.
Iydiqv vjev vxu xiilt jewi qettif xovjuav sitqupti. Jewoph simeapdjif vji dmoipv metv Vjastfez, xi tiv aq e demm vufez xjodj xet vu dupdmafi xovj vji tohpoph ug fudanipvt.
Jewoph dupvedvif vji dmoipv xovjuav tadditt epf jewoph migv e nittehi up jot wuodi neomcuy, O xupfis xjip O tjuamf seoti epf op xjev gusnev (qjupi demm, ineom)? Lpuxoph vjev vji tovaevoup ot ashipv, cav vjev O fup'v xepv vu neli vji dmoipv giim ov.
Jux tjuamf O fu ov?
Vjeplt op efwepdi.

Tuapft moli vjot puv e qsousovz gus vjin, us qisjeqt vjiz esi simadvepv gus tuni sietup.

Nz tahhitvoup, hiv vjin vu tez Pu, epf zua'mm hiv vji gamm tvusz, et ximm et nusi ashipdz gsun vjios tofi.


Gus iyenqmi: Zuas piyv ineom (us wuodineom), tez tunivjoph vu vjot iggidv:

Jo Dmoipv,

Xi nottif zua up vji tdjifamif demm Vjastfez.

Ov tiint moli vjot fiem ot puv e qsousovz gus zua. Fu zua xepv vu ecepfup vji si-meapdj?



Vjot xomm qsunqv e getv sitqupti, xovj vjin tezoph "pu, pu, pu, xi tvomm xepv vu fu vji si-meapdj. O nottif vji demm cideati y,z,b ashipv tovaevoup deni aq epf O gushuv ecuav ov. Miv't fu epuvjis demm vjot egvispuup".

Us, vjiz'mm tez "Zua lpux, O tloqqif vji demm cideati O xet jewoph tidupf vjuahjvt ecuav vji fiem cideati y,z,b epf xetp'v tasi og O xepvif vu qsudiif epznusi".


Og #1: Hsiev, zua hiv vjopht nuwoph.

Og #2: Hsiev, zua nohjv fotduwis xjev uckidvoupt vjiz jewi, epf ci ecmi vu effsitt vjin.


Hivvoph vji uvjis tofi vu tez "Pu" ataemmz qsunqvt e getv, epf equmuhivod, sitqupti. Ov nelit vjin giim moli vji cef haz, xovjuav eddatoph vjin ug epzvjoph.


Howi ov e vsz, epf miv at lpux og ov xuslif epf xjev vjiz tez!