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E-commerce: What to do when conversions are down?

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Hi guys,

We've been running a stable e-commerce store for years which sells $1M/yr. worth of product.

We went from 1% conversions to 0.5% this month.

March usually is a slower month, but Feb has been good over the past two years.

What to do?

- Ads are running and people are clicking on them just like before.
- Stable and same amount of visitors.
- All products are in stock.
- Prices are as competitive as before.
- Customer satisfaction as before.

Our host (Namecheap) said our speed could be optimized. We ran a performance report and got "Leverage browser caching" as the main thing to improve. Page load time is approx. 3 seconds.

What else is there to try?

We use (an older version of) Prestashop, so I'll be talking to some experts on that as well. On the other hand, we changed nothing about the website compared to before, yet this drop is quite big!

E-commerce experts please chime in. Any help would be deeply appreciated!

Michael
 
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Stop Peeking Through the Keyhole.
Open the Door.

You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.

  • Active Daily: Life-changing content posted dozens of times every day. No dead threads.
  • MJ's Inner Circle: Direct access to the author of The Millionaire Fastlane.
  • Vetted Network: Connect with founders scaling to 7 and 8 figures.
  • Proven Roadmaps: Strategy over motivation. Execution over "hustle porn."
"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."
— User MitchC
"INSANE QUALITY OF PEOPLE"
"The number of high quality people I've met from this forum has been insane. All of it predicated on building real value."
— User Richard Peck

"You are the average of the five people you surround yourself with."
Are you surrounding yourself with success?

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