LPPC
Bronze Contributor
User Power
Value/Post Ratio
85%
- Mar 6, 2016
- 394
- 336
- 32
Hello all,
Some advice would be really appreciated on the following situation.
I am selling this product on Amazon that comes in different sizes and with different specs (electronic product). The size of the product, the battery capacity and material of the product are major selling points. The product does not have many sellers as of now. It has in total 4 pages of sellers.
Now I have found out that 3 of those sellers flat out lie about either the size and/or the battery capacity and/or the material of the product. Because their product is basically inferior, they can buy it in for a lower price and thus their selling price is significantly lower than mine. Their lies directly influences my sales.
I have managed to get a friend to buy the product and leave an honest (thus automatically bad) review about the product, but the seller combats this by upvoting all the other reviews so that the negative review gets to the bottom. I am also afraid that if I leave bad reviews for the other two sellers too, then that they might take revenge somehow by finding out who it is and leaving a bad review on my product page. On top of that, it's a pain in the a$$ to do all that and new sellers might repeat that behavior.
Some of them have 24+ reviews and no one has mentoned anything about those specs not being correct. So it does not seem like the problem will solve itself (soon).
What would you do in this situation? Any advice would be greatly appreciated. Maybe there is a creative way to solve this. Or is the only way to just leave a bad review and not be so afraid of them ''retaliating'''by leaving a negative on my product page?
I do have better branding and product pictures, but their way still affects my sales a lot. I am sure of that.
Thank you!
edit: @biophase I hope you can also chime in on this topic since you have a lot of experience with Amazon.
Some advice would be really appreciated on the following situation.
I am selling this product on Amazon that comes in different sizes and with different specs (electronic product). The size of the product, the battery capacity and material of the product are major selling points. The product does not have many sellers as of now. It has in total 4 pages of sellers.
Now I have found out that 3 of those sellers flat out lie about either the size and/or the battery capacity and/or the material of the product. Because their product is basically inferior, they can buy it in for a lower price and thus their selling price is significantly lower than mine. Their lies directly influences my sales.
I have managed to get a friend to buy the product and leave an honest (thus automatically bad) review about the product, but the seller combats this by upvoting all the other reviews so that the negative review gets to the bottom. I am also afraid that if I leave bad reviews for the other two sellers too, then that they might take revenge somehow by finding out who it is and leaving a bad review on my product page. On top of that, it's a pain in the a$$ to do all that and new sellers might repeat that behavior.
Some of them have 24+ reviews and no one has mentoned anything about those specs not being correct. So it does not seem like the problem will solve itself (soon).
What would you do in this situation? Any advice would be greatly appreciated. Maybe there is a creative way to solve this. Or is the only way to just leave a bad review and not be so afraid of them ''retaliating'''by leaving a negative on my product page?
I do have better branding and product pictures, but their way still affects my sales a lot. I am sure of that.
Thank you!
edit: @biophase I hope you can also chime in on this topic since you have a lot of experience with Amazon.
Dislike ads? Remove them and support the forum:
Subscribe to Fastlane Insiders.
Last edited: