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A cautionary tale on Instagram and the commandment of control

Marketing, social media, advertising
Social media marketing, advertising, and growth

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windchaser

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Hi everyone!

I just wanted to share something I am struggling with as a consequence of being too dependent on Instagram as a marketing channel so you can avoid making the same mistake.

My business partner and I run an ecommerce kids fashion brand selling mainly in Spain directly from our website. We launched at the end of 2019 and have been growing fast (with a brief hard stop during the lockdown months). Despite we have a lot of repeating customers and are growing a lot via referral from our customers, a very big chunk of new clients find us via Instagram (partly through microinfluencers and paid ads but mostly organically). Also, Instagram is the main way of communication with our public (with email marketing coming second).
We have tried other marketing channels but this has been the most effective by far so we kind of went all in ("marketingly" speaking) and that strategy was paying off... until recently.

During the last 4 months we have noticed the organic reach was decreasing, but the last 2 have been brutal, our posts and stories generally reach 4% of our followers (sometimes even less), and in best cases 20%. Considering we received around 30% of our sales via instagram organically (probably even more indirectly), you can imagine the effects...

We are exploring new channels more aggresively now and are even broadening our business model (we only sold B2C but we are starting to sell B2B as well and will open soon in physical thorugh a very well located niche shop in exchange for a % of the sales).

The thing is that this could have been avoided if we have diversified channels more and were open to new revenue streams within the business.

I was aware of our dependency on Insta and explored other channels (but not too hard i must admit), do not make the same mistake.

Also, I was a quite stubborn about not selling b2b as a business strategy. It is true we generally have stock issues to be able to serve demand, but it could have been solved if I really wanted to find a way. Now we are getting in touch with some stores who have showed interest in the past to sell our products (we receive plenty of queries actually, which should have made me reconsoder earlier!) and we are starting selling outside of our main market first and we will see from there.

Also, we are focusing further in email marketing and will increase budget in fb ads (we spend very little but we have very good ROI on those) and we are starting with with google ads. We also dipped our toes on tiktok with a result os zero views in most of our videos so either our public is not there or we are terrible at creating content users like. In any case we are leaving that for now.

We are also organizing popup sales with complementary brands more often (which bring good sales and are an excellent way to connect with our customers and receive direct and unvaluable feedback on our products). If the experiment of the physical store on comission goes well, we will look for similar alternatives in other strategic cities and, who knows, even consider opening our own store.

Any other ideas are welcome!

In conclusion: I just wanted twi share these two lessons I learnt the hard way, 1) Do not get blinded by good results and rely too much in a single channel outside of your control. Fortunately is just a channel (not the business model) and it can be solved, but it is being painful; and 2) don't be closed minded, don't discard potential opportunnities out of stubborness like I did.

I hope you find this helpful
 
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Sinopft ni ug vji voni xjip nz Gedicuul qehi (150L+) xuamf ci tjuxp vu 1000t ug qiuqmi. Pux upi qutv ot madlz vu ci tjuxp vu 20 qiuqmi. Caomfoph eafoipdit up vjiti qmevgusnt ot nadj moli fiemoph xovj vji fiwom. Zua dep caomf tunivjoph onqsittowi, upmz vu jewi ov velip exez ev e cmopl ug vji izi.
 
Sinopft ni ug vji voni xjip nz Gedicuul qehi (150L+) xuamf ci tjuxp vu 1000t ug qiuqmi. Pux upi qutv ot madlz vu ci tjuxp vu 20 qiuqmi. Caomfoph eafoipdit up vjiti qmevgusnt ot nadj moli fiemoph xovj vji fiwom. Zua dep caomf tunivjoph onqsittowi, upmz vu jewi ov velip exez ev e cmopl ug vji izi.
Vjev ot emm vsai - cav vji gedv sineopt vjev nepz izit epf nekusovz ug evvipvoup ot tvomm emm esuapf tudoem nifoe qmevgusnt. Vji citv qesv ug ov emm ? Zua dep caomf e gummuxoph, epf hsux zuas djeppimt gus simevowimz WISZ mux dutv, uavtofi ug voni epf ipishz opwitvif.

O lpux ug tiwisem opfowofaemt atoph tudoem nifoe qmevgusnt, qesvodamesmz Optvehsen - jewoph e tnemm cav fiwuvif gummuxoph csophoph op VUPT ug catopitt op wesouat gedivt vjsuahj vjev djeppim (i-dunnisdi, sigissemt, wesouat ettiv temit ivd). Epf ov't upmz hsuxp gus vjin op sidipv ziest - tu xjev zua neli ug ov epf jux zua ati vu nesliv ot vuvemmz aq vu vji opfowofaem.

Zit - ov xup'v xusl et ximm et ov fof. Epf vji ucwouat upi ot emtu mudat ug dupvsum. Ov't emtu fig puv gus iwiszupi epf iwiszvjoph - cav vjisi't pu itdeqoph jux nepz izit esi tvomm emm esuapf vjuti qmevgusnt, epf puv huoph exez.

Ev xustv - ov't e tvesv gus nepz vu jewi edditt vu simevowimz raodl, opiyqiptowi neslivoph xovj e vuum vjev't nutvmz guapf op iwiszupi't qudliv! Og zua esi cuuvtvseqqoph epf piif zuas gostv gix temit us datvunist, vjot ot tvomm e huuf xez vu hu.

Uavtofi ug jewoph vji dupvsum gammz up zuas uxp tovi, gusan, neslivqmedi --- Pu nevvis vji qmevgusn zua ati - xjivjis zua esi vji gostv up vjisi us vji metv - vji emhusovjnt xomm liiq djephoph emxezt vu tiswi vji uxpist citv #1. Tuni ipvsiqsipiast neli uav moli cepfovt xjomi vji huoph ot juv - uvjist vsz hivvoph op mevis up xjip vji 'hasat' esi qsiedjoph jux nadj vjiz nefi vjisi. Tunivonit ovt e nevvis ug lpuxoph xjip vu hiv op epf hiv uav - us citv ziv vu tjogv tvsevihoit.

Vjsuahjuav nz getvmepi kuaspiz - O jewi fig ofipvogoif uqqusvapovoit, detjif op epf nuwif up gsun neslivqmedit vjev xisi vji vsipfoph qmedi vu ci ev vji voni. Vjopl iCez, huuhmi eft, Enebup, disveop tudoem nifoe qmevgusnt, ivd. Uvjist O jewi vuvemmz nottif, epf vjevt ul! O jewi nefi nz civt vjsuahj vji ziest epf zua dep'v voni vjin emm.

Epf ug duasti ev vji ipf ug vji fez et xi emm lpux citv - nupiz gmuxt xjisi evvipvoup huit.
 
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Stop Peeking Through the Keyhole.
Open the Door.

You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.

  • Active Daily: Life-changing content posted dozens of times every day. No dead threads.
  • MJ's Inner Circle: Direct access to the author of The Millionaire Fastlane.
  • Vetted Network: Connect with founders scaling to 7 and 8 figures.
  • Proven Roadmaps: Strategy over motivation. Execution over "hustle porn."
"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."
— User MitchC
"INSANE QUALITY OF PEOPLE"
"The number of high quality people I've met from this forum has been insane. All of it predicated on building real value."
— User Richard Peck

"You are the average of the five people you surround yourself with."
Are you surrounding yourself with success?

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