Why'd you go with a POS POS? We're about to rollout Harbortouch. $100/mo for 2 system as a service, fully supported, with onsite techs.Tech Support
I was forced to buy tech support for my point of sale systems at my last business. $1,500 per year per location.
The only techs in my area that were capable of working on them refused to do work for me if I didn't have the tech support, and the POS brand would not sell parts to me if I did not buy it.
Nobody could speak English.
LONG wait times.
Their only solution was to restart it or dispatch a tech.
Often had LONG downtime's due to their incompetence.
They password protected my system with a daily changing password that I was not privy to. (couldn't even restart it without the password)
They couldn't bill me for their own service correctly.
It cost more if I did not pre-pay an entire year in advance.
Horrible service from a terrible company that built a sh*t POS to begin with. But, they dominate the market anyway...
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