Hi guys,
I was hoping someone who has experience could give advice.
Someone has reported my product on amazon and they have now removed my listing.
Has anyone gotten these before and over come them?
What would you guys advise the next step is - we were on track to make 10k a month :'(
"Hello,
We removed some of your listings because we received a report from a rights owner that they infringe the following patent(s):
-- Patent Number: [REDACTED]
The listings we removed are at the bottom of this message.
Why did this happen?
One or more of your listings may be infringing the intellectual property rights of others.
We’re here to help.
If you need help better understanding what is causing this, please search for “Intellectual Property Violations” in Seller Central Help (Intellectual Property Policy for Sellers - Amazon Seller Central).
How do I reactivate my listing?
To reactivate your listing you may provide the following:
-- A letter of authorization or a licensing agreement from the manufacturer or rights owner demonstrating that your product sales are lawful. External links are not accepted. For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff.
How do I submit this information?
Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (Amazon Sign-In) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing.
Have your listings been removed in error?
If you have never sold or listed the product, please reach out to us and tell us.
If you think that the rights owner has made an error in sending the notice, please reach out to the rights owner and ask for a retraction of the notice. To retract the complaint, the rights owner must send the retraction to us at notice-retraction@amazon.com or use the retraction function in Brand Registry.
These are the rights owner’s contact details:
-- [REDACTED]
We can only accept retractions if the rights owner clearly states that they made an error. For any other reason, please explain to us why you were warned in error so that we can investigate the case.
What happens if I do not provide the requested information?
If we do not receive the requested information, your listings will remain inactive."
I was hoping someone who has experience could give advice.
Someone has reported my product on amazon and they have now removed my listing.
Has anyone gotten these before and over come them?
What would you guys advise the next step is - we were on track to make 10k a month :'(
"Hello,
We removed some of your listings because we received a report from a rights owner that they infringe the following patent(s):
-- Patent Number: [REDACTED]
The listings we removed are at the bottom of this message.
Why did this happen?
One or more of your listings may be infringing the intellectual property rights of others.
We’re here to help.
If you need help better understanding what is causing this, please search for “Intellectual Property Violations” in Seller Central Help (Intellectual Property Policy for Sellers - Amazon Seller Central).
How do I reactivate my listing?
To reactivate your listing you may provide the following:
-- A letter of authorization or a licensing agreement from the manufacturer or rights owner demonstrating that your product sales are lawful. External links are not accepted. For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff.
How do I submit this information?
Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (Amazon Sign-In) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing.
Have your listings been removed in error?
If you have never sold or listed the product, please reach out to us and tell us.
If you think that the rights owner has made an error in sending the notice, please reach out to the rights owner and ask for a retraction of the notice. To retract the complaint, the rights owner must send the retraction to us at notice-retraction@amazon.com or use the retraction function in Brand Registry.
These are the rights owner’s contact details:
-- [REDACTED]
We can only accept retractions if the rights owner clearly states that they made an error. For any other reason, please explain to us why you were warned in error so that we can investigate the case.
What happens if I do not provide the requested information?
If we do not receive the requested information, your listings will remain inactive."
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