who cares if people flake unless you are so booked then a flake is an actual loss of revenue because you turned away a non flake. otherwise it's just an emotional let down.Hi fellow Fastlaners, I am curious to know about this niche more in depth as it has piked my interest. Sharing similar values of helping people to not regret their decisions and overturning the decision has helped me piked the interest in this niche. I have identified the following problems-
= Show up rate of customers after booking appointments
= Challenging to handle sales as it takes longer to follow up
= Appointment booking
= Follow up for successive treatments which would alter the result of overall treatment
I have identified these problems, I would welcome your insight on this and welcome your opinion on it
Thank you
If you are super busy, easy fix: when they book online using booking software, they pay for the appointment and it sends them an email, "remember, your appointment is paid for, don't miss it!"
If that doesn't work and people start doing chargebacks, you set up a reminder system so you can manage it as much as possible, but, assume a no-show rate and factor it in to your numbers, then charge accordingly so you hit your profit margins even with a 20% no show rate. Everything is quantifiable.
there's definitely appointment booking software that is flexible enough to handle whatever you need. When I book my barber I get two texts, an email and a calendar invite on google.
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