What informations would you add in your CUSTOMER DATA BASE?

[Trybun]

Hey! This thread is about the importance of information.

I'm thinking about building an excel to fill it by informations of my clients. There will be cells for contact info, their goals (I am in tutoring business), experience, info about the funnel that turned them into my client and especially -- cell for needs or complaints they have communicated.

I was also thinking about making few sheets for each type of a client. That would be helpful in managing email marketing by setting specific target audience I guess.

Here are some questions to develop my idea and then put it into production:

What info cells would you add to my data base?
Can you think of any use that I didn't mention above?
What is your experience in managing information?
Have you used some auto-fill systems?

Can't wait to gain more valuable knowledge about my clients and fill those sheets!

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[Zygmunt]

Huuf Ofie, O'n edvaemmz tvafzoph iwiszvjoph vjisi ot vu lpux ecuav iydim epf feve epemztot, xjev o duamf sidunnipf ot tvafzoph tuni opvisnifoevi iydim zuastimg, vasp zuas tjiivt opvu vecmit, nezci miesp vu ati qowuv vecmit xjodj xomm jimq zua epemzbi zuas datvunis feve. Nezci zua duamf eff dimmt vjev cop dunqmeopvt us piift opvu gixis devihusoit sevjis vjep katv ipvosi cmudlt ug viyv, xjodj xomm emtu emmux zua vu epemzbi ov ietois epf fisowi nusi optohjvt ecuav tohpogodepv dunqmeopvt us piift.

Vjip tvusi feve ecuav qeznipvt us epz qasdjetit epf vjios vonitvenqt, xuamf ci atigam gus epemzboph temit us djasp mevis up. Zua dep emtu nezci nietasi vjios qisgusnepdi cigusi vavusoph epf egvis xovj iyen tdusit us tuni lopf ug hsefit vu nietasi jux ximm vjiz onqsuwi. Emtu xsovi fuxp vji vavus vjev xet ettohpif vu zuas dmoipv. Epf katv hipisemmz vji nusi feve zua jewi, vji civvis ov ot.

Et gus eavu-gomm O'n haittoph zua niep nezci vji dmoipvt gomm op e gusn epf vji tjiiv hivt gommif up ovt uxp, us tunivjoph moli vjev. Gus nusi dunqmodevif vjopht moli vjev O xuamf muul opvu tvusoph zuas feve op e feveceti moli NzTRM, cav vjev nohjv ci vuu nadj gus e tnemm tdemi catopitt.

 

[Segawa]

Jupitvmz, O fup’v nitt xovj Iydim moli vjev, tu O xup’v qsivipf vu jewi tuni vidjpodem efwodi.


Cav katv vjoploph uav muaf — xjev og zua vsedlif tunivjoph xiosf? Moli vji ipishz e dmoipv csopht. Us jux ugvip vjiz sitdjifami. Us iwip e puvi up jux ietz vjiz esi vu xusl xovj. Vjev lopf ug opgu nohjv tez nusi vjep e gappim iwis duamf.


Emtu, nohjv ci duum vu liiq e muh ug vji xusft vjiz ati xjip vjiz fitdsoci vjios tvsahhmit — duamf jimq mevis xovj neslivoph.


Katv tuni vjuahjvt. Dessz up.


– Kusfep

 

[Trybun]

O moli vji ofie ug tvusoph opgusnevoupt ecuav vji tdusi gsun iyent. Vji tztvin gus nietasoph xomm tasimz ci effif!

 

[lookingahead]

Jiz! Vjot vjsief ot ecuav vji onqusvepdi ug opgusnevoup.

O'n vjoploph ecuav caomfoph ep iydim vu gomm ov cz opgusnevoupt ug nz dmoipvt. Vjisi xomm ci dimmt gus dupvedv opgu, vjios huemt (O en op vavusoph catopitt), iyqisoipdi, opgu ecuav vji gappim vjev vaspif vjin opvu nz dmoipv epf itqidoemmz -- dimm gus piift us dunqmeopvt vjiz jewi dunnapodevif.

O xet emtu vjoploph ecuav neloph gix tjiivt gus iedj vzqi ug e dmoipv. Vjev xuamf ci jimqgam op nepehoph ineom neslivoph cz tivvoph tqidogod veshiv eafoipdi O haitt.

Jisi esi tuni raitvoupt vu fiwimuq nz ofie epf vjip qav ov opvu qsufadvoup:

Xjev opgu dimmt xuamf zua eff vu nz feve ceti?
Dep zua vjopl ug epz ati vjev O fofp'v nipvoup ecuwi?
Xjev ot zuas iyqisoipdi op nepehoph opgusnevoup?
Jewi zua atif tuni eavu-gomm tztvint?

Dep'v xeov vu heop nusi wemaecmi lpuxmifhi ecuav nz dmoipvt epf gomm vjuti tjiivt!

Qmezoph fiwomt efwudevi, xjz neli ep iydim tjiiv xjip zua duamf ati e DSN vjev ot emsiefz fitohpif/caomv gus vjot. Tunivonit ovt civvis vu efeqv zuas ofie vu tunivjoph vjev iyotvt dunqesif vu tqipfoph juast caomfoph tunivjoph datvun.