But don't you think customers be like "Oh, I just have to buy one of these online and then I can do it by myself" ?
Speaking from a customer's POV.....nope. I want to eat arancini and I want it now. I don't want to prepare the ingredients, the sauce, whatever, I don't want to go through all the troublesome process of preparing it. I want it served to me pipping hot where I can then eat it while watching TV or reading a book. I don't care about the tools, just the food.
You don't go to the ice-cream man asking him what tongs he uses or what is the process he uses to create his ice-cream flavours.....you go to his cart, salivate over his ice-cream pics and menu, and you want to eat those now. Unless you're someone with a fetish for ice-cream tongs and tools.
Or do you think that even though they will come back for the quality ingredients, know-how I provide and the fact they can eat them quick without getting their hands dirty ?
You'll be selling the tastiness, the convenience, the story, the human connection of talking to you while you prepare their arancini and associated food delights....and if it tastes good, and it's convenient, I like who you're and the price is reasonable, I'm sold.....