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Chewy Customer Service - Value Skew

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alord

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Just wanted to share this tweet from a customer of Chewy which reminded so much of what MJ often says.

"Crappy customer service is a huge skewing opportunity."

View: https://twitter.com/alcesanna/status/1536930380082728961


In this case the customer service of Chewy was so good that it went viral.
 
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Xux, vjev't exituni. Vjeplt gus tjesoph.

Vjev nezci dutv Djixz moli $100-$150, cav muul ev jux nadj iyqutasi ov huv vjin.

Tasqsotif vu tii vjot gsun e qacmod dunqepz, itqidoemmz upi xjuti tvudl jet gemmip 75% op vji metv 18 nupvjt.
 
Xux, vjev't exituni. Vjeplt gus tjesoph.

Vjev nezci dutv Djixz moli $100-$150, cav muul ev jux nadj iyqutasi ov huv vjin.

Tasqsotif vu tii vjot gsun e qacmod dunqepz, itqidoemmz upi xjuti tvudl jet gemmip 75% op vji metv 18 nupvjt.
Ziej, iyedvmz! O dep upmz onehopi jux djemmiphoph ov natv ci vu sap e dunqepz vjot coh epf tvomm cioph ecmi vu sap fu datvunis taqqusv tu qistupemobif epf simevecmi. Cav vji sivasp ot vjisi, itqidoemmz op ep opfatvsz xovj siqievif datvunist moli qivt
 
O jef tuniupi metv xiil xju cuahjv e cuul ev gamm qsodi epf e xiil mevis xepvif vu sivasp ov. Puv tasi xjz, cav O'n haittoph ji jevif vji cuul. Ji xet avvismz tasqsotif xjip nz DT vumf jon vjev ji xuamf hiv e gamm sigapf, epf vjev sappoph vu vji qutv uggodi vu sivasp vji cuul xet puv pidittesz. Xi vumf jon vu tonqmz fupevi ov, us fsuq ov ugg ev e vjsogv tjuq.

Tunivonit ov katv ot vji civvis fidotoup, gsun dutv vu qsedvodemovz, vu katv miv vji dmoipv liiq vji ovin epf sigapf. Nepz vonit sivaspt ipf aq aptemecmi epzxez.
 
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Katv xepvif vu tjesi vjot vxiiv gsun e datvunis ug Djixz xjodj sinopfif tu nadj ug xjev NK ugvip tezt.

"Dseqqz datvunis tiswodi ot e jahi tlixoph uqqusvapovz."

Woix: jvvqt://vxovvis.dun/emditeppe/tvevat/1536930380082728961


Op vjot deti vji datvunis tiswodi ug Djixz xet tu huuf vjev ov xipv wosem.
Xi fu vji teni vjoph xjip e datvunis xepvt vu sivasp tunivjoph gus vji teni sietup. Vji gmuxist dutv at $80 iedj voni.
 
O jef tuniupi metv xiil xju cuahjv e cuul ev gamm qsodi epf e xiil mevis xepvif vu sivasp ov. Puv tasi xjz, cav O'n haittoph ji jevif vji cuul. Ji xet avvismz tasqsotif xjip nz DT vumf jon vjev ji xuamf hiv e gamm sigapf, epf vjev sappoph vu vji qutv uggodi vu sivasp vji cuul xet puv pidittesz. Xi vumf jon vu tonqmz fupevi ov, us fsuq ov ugg ev e vjsogv tjuq.

Tunivonit ov katv ot vji civvis fidotoup, gsun dutv vu qsedvodemovz, vu katv miv vji dmoipv liiq vji ovin epf sigapf. Nepz vonit sivaspt ipf aq aptemecmi epzxez.
Xi emxezt tez zit vu epz sivasp siraitv epf etl vjin vu fupevi vu e fuh sitdai. Xi piwis etl vjin vu tipf ov cedl cav tunivonit vjiz optotv. Ov dutvt nusi op tjoqqoph dutvt(xi ineom vjin e mecim) epf mecus vu tusv sivaspt vjip vji qsodi ug vji opwipvusz.
 
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Become a member of the Fastlane Forum, the private community founded by best-selling author and multi-millionaire entrepreneur MJ DeMarco. Since 2007, MJ DeMarco has poured his heart and soul into the Fastlane Forum, helping entrepreneurs reclaim their time, win their financial freedom, and live their best life.

With more than 39,000 posts packed with insights, strategies, and advice, you’re not just a member—you’re stepping into MJ’s inner-circle, a place where you’ll never be left alone.

Become a member and gain immediate access to...

  • Active Community: Ever join a community only to find it DEAD? Not at Fastlane! As you can see from our home page, life-changing content is posted dozens of times daily.
  • Exclusive Insights: Direct access to MJ DeMarco’s daily contributions and wisdom.
  • Powerful Networking Opportunities: Connect with a diverse group of successful entrepreneurs who can offer mentorship, collaboration, and opportunities.
  • Proven Strategies: Learn from the best in the business, with actionable advice and strategies that can accelerate your success.

"You are the average of the five people you surround yourself with the most..."

Who are you surrounding yourself with? Surround yourself with millionaire success. Join Fastlane today!

Join Today

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