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Caring about people... (The Milgram Experiment)

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Supa

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...before you can start adding value to their lifes.

While I researched into the topic of human psychology, which IMO is pretty important for creating a business that adds value to people (in other words you should know your market before you start marketing your product to it) ok whatever, while researching into that topic I came across a pretty interesting experiment that showed me some important things about human behaviour.

I'm talking about Milgram's Experiment carried out by Stanley Milgram. The original experiment started in the 60s, similar experiments based on Milgram's Experiment were conducted over the years in several countries tho, all with pretty much the same results.

Now, what is that experiment about? I searched for a recap of it and found a pretty good and relatively short one on simplypsychology.org that I will just quote now:

Aim
Milgram (1963) was interested in researching how far people would go in obeying an instruction if it involved harming another person. Stanley Milgram was interested in how easily ordinary people could be influenced into committing atrocities for example, Germans in WWII.

Procedure
Volunteers were recruited for a lab experiment investigating “learning” (re: ethics: deception). Participants were 40 males, aged between 20 and 50, whose jobs ranged from unskilled to professional, from the New Haven area. They were paid $4.50 for just turning up.

At the beginning of the experiment they were introduced to another participant, who was actually a confederate of the experimenter (Milgram). They drew straws to determine their roles – learner or teacher – although this was fixed and the confederate was always the learner. There was also an “experimenter” dressed in a grey lab coat, played by an actor (not Milgram).

Two rooms in the Yale Interaction Laboratory were used - one for the learner (with an electric chair) and another for the teacher and experimenter with an electric shock generator.

The “learner” (Mr. Wallace) was strapped to a chair with electrodes. After he has learned a list of word pairs given him to learn, the "teacher" tests him by naming a word and asking the learner to recall its partner/pair from a list of four possible choices.

The teacher is told to administer an electric shock every time the learner makes a mistake, increasing the level of shock each time. There were 30 switches on the shock generator marked from 15 volts (slight shock) to 450 (danger – severe shock).

The learner gave mainly wrong answers (on purpose) and for each of these the teacher gave him an electric shock. When the teacher refused to administer a shock the experimenter was to give a series of orders / prods to ensure they continued. There were 4 prods and if one was not obeyed then the experimenter (Mr. Williams) read out the next prod, and so on.

Prod 1: please continue.

Prod 2: the experiment requires you to continue.

Prod 3: It is absolutely essential that you continue.

Prod 4: you have no other choice but to continue.

Results
65% (two-thirds) of participants (i.e. teachers) continued to the highest level of 450 volts. All the participants continued to 300 volts.

Milgram did more than one experiment – he carried out 18 variations of his study. All he did was alter the situation (IV) to see how this affected obedience (DV).

Conclusion
Ordinary people are likely to follow orders given by an authority figure, even to the extent of killing an innocent human being. Obedience to authority is ingrained in us all from the way we are brought up.

People tend to obey orders from other people if they recognize their authority as morally right and / or legally based. This response to legitimate authority is learned in a variety of situations, for example in the family, school and workplace.

Milgram summed up in the article “The Perils of Obedience” (Milgram 1974), writing:

“The legal and philosophic aspects of obedience are of enormous import, but they say very little about how most people behave in concrete situations. I set up a simple experiment at Yale University to test how much pain an ordinary citizen would inflict on another person simply because he was ordered to by an experimental scientist. Stark authority was pitted against the subjects’ [participants’] strongest moral imperatives against hurting others, and, with the subjects’ [participants’] ears ringing with the screams of the victims, authority won more often than not. The extreme willingness of adults to go to almost any lengths on the command of an authority constitutes the chief finding of the study and the fact most urgently demanding explanation.”

/quote end.

(pls note that a lot of the articles and videos I read and watched are also based on experiments following the first one mentioned in the quote, there were some also done with women and some where people quit earlier than at 300volt, but the percentage of "teachers" who continued until 450volt was almost always pretty much the same)

So most of those "teachers" actually would have killed the "learner" if this wasn't just an experiment, crazy if you watch the videos of the experiments and see how the people react to the authority person. A lot of them wanted to quit it after hearing the screams of the learner but after a few words from the authority person they just continued, even when the learner didn't respond anymore. Some even smiled while triggering the electro shocks, or asked "did we kill him now?" (while laughing) after not hearing anything back from the learner.

You may ask why am I posting this in here? Doesn't has a lot to do with business right? True. It doesn't has much to do with business. But it has to do with human behaviour, with our behaviour, and that definitely has to do with business. So what's my point here, other than sharing some IMO pretty interesting stuff about human psychology?

While I watched the videos about this experiment, I really got chills when one of the "teachers" finally stood up and said "that's it, stop this!" and went out the door, after he heard the screams of the "learner". To create a successful Fastlane business, you have to add value to people's life. But how can you add value to someone's life, if you don't even care about that someone? To actually be able to add value to others you should first start caring about others. The guy who stood up because he couldn't hear the screams of another human being anymore, screams that his actions triggered, cared about that someone. So be that guy and care about people, if you really want to understand people in order to offer them value.
 
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Vji haz xju tvuuf aq cideati ji duamfp'v jies vji tdsient ug epuvjis janep cioph epznusi, tdsient vjev jot edvoupt vsohhisif, desif ecuav vjev tuniupi. Tu ci vjev haz epf desi ecuav qiuqmi, og zua siemmz xepv vu apfistvepf qiuqmi op usfis vu uggis vjin wemai.

Qiuqmi xju xuamf edvaemmz fu vjev, esi upi op e nommoup. Vji upmz vjoph O miespif gsun siefoph vjiti iyqisonipvt ot vjev qiuqmi esi xiel. Vjiz esi tu xiel epf xepv vu tvez xiel vjev vjiz xomm ci xeovoph gus zua vu jepfmi vjin e tumavoup gus vjios qsucmin op tqovi ug jux nadj zua desi us fup'v desi ecuav vjin.

Zua dep emtu muul gus Tvepgusf Qsotup Iyqisonipv epf Nasfis ug Lovvz Hipuwiti (puv ep iyqisonipv, cav jimqif fotduwis e muv ecuav janep qtzdjumuhz).
 
Gappz, O nipvoup vji Nomhsen Iyqisonipv op nz piyv cuul. Lopfe tef jux qiuqmi esi ucifoipv vu eavjusovz vu vji quopv ug nusem us ivjodem dunqsunoti, iwip xjip ov opwumwit jesnoph tuniupi imti.

QT: O ifovif vji vovmi, vji iyqisonipv ot tunivjoph iwiszupi tjuamf lpux.
 
Vu "desi ecuav qiuqmi" ot e wisz muuti figopovoup. O'n tasi katv ecuav iwiszcufz xuamf dmeon vjev vjiz "desi ecuav qiuqmi", cav muul ev vji qiuqmi esuapf zua epf etl zuastimg jux nepz xuamf edvaemmz hu uav ug vjios xez gus e tvsephis. O fup'v niep katv vjsuxoph tuni nupiz vu e junimitt qistup, cav xuamf edvaemmz qav vjintimwit op fotdungusv vu dunqmivimz cipigov e tvsephis. Qsucecmz puv nepz. Vjev fuitp'v niep vjev vjiz jewi pu dunqettoup vjuahj. Moli op vji Nomhsen iyqisonipv, vji wetv nekusovz ug vjin xisip'v tudouqevjt, vjiz xisi katv sihames qiuqmi.

Qiuqmi esi tudoem dsievasit, epf vjiz veli dungusv op hivvoph vji tudoem eqqsuwem ug uvjist. Epf cimoiwi ov us puv, vjev vseptmevit vu "ov't ietois vu lomm vjot dunqmivi tvsephis vjep vu sotl aqtivvoph nz qmedi enuph uvjis qiuqmi". Vjot ot xjz vji wetv nekusovz esi gummuxist, epf miefist esi epunemoit.
 
Cigusi xi hiv vuu fuxp up qiuqmi gus fuoph vjot vzqi ug tvagg, sinincis uas iwumavoup - xjip xi mowif op vji xomfispitt, ov xet nadj tegis vu ci e qesv ug vji hsuaq vjep vu uqquti ov, topdi vji hsuaq uggisif qsuvidvoup gsun vji vjopht vjev xepvif vu lomm (epf op tuni detit, iev) at. Vji Nommohsen Iyqisonipv, Tvepgusf Qsotup Iyqisonipv, epf vji nasfisif nipvoup qsivvz nadj quopv vu vji gedv vjev fitqovi uav vidjpumuhodem efwepdit, xi'si puv vuu ges sinuwif gsun cioph upi hsuaq ug nuplizt zimmoph ev epuvjis hsuaq op vji piyv vsii uwis.
 
Gappz, O nipvoup vji Nomhsen Iyqisonipv op nz piyv cuul. Lopfe tef jux qiuqmi esi ucifoipv vu eavjusovz vu vji quopv ug nusem us ivjodem dunqsunoti, iwip xjip ov opwumwit jesnoph tuniupi imti.

QT: O ifovif vji vovmi, vji iyqisonipv ot tunivjoph iwiszupi tjuamf lpux.

Zit vjev xet upi ug nutv tjudloph quopvt, vjev qiuqmi edvaemmz xuamf ci ecmi vu jasv tuniupi katv cideati epuvjis haz op e xjovi duev vimmt vjin vu fu tu. Vjiz xisi jiesoph vji tdsient ug vji miespis epf vjiz dupvopaif. Zua dep tii up vji gedit ug tuni ug vjin vjev vjiz xisip'v dungusvecmi fuoph ov, cav vjiz fof ov epf vjiz xuamf'wi lommif tuniupi xovjuav sitotvepdi.

Vu "desi ecuav qiuqmi" ot e wisz muuti figopovoup. O'n tasi katv ecuav iwiszcufz xuamf dmeon vjev vjiz "desi ecuav qiuqmi", cav muul ev vji qiuqmi esuapf zua epf etl zuastimg jux nepz xuamf edvaemmz hu uav ug vjios xez gus e tvsephis. O fup'v niep katv vjsuxoph tuni nupiz vu e junimitt qistup, cav xuamf edvaemmz qav vjintimwit op fotdungusv vu dunqmivimz cipigov e tvsephis. Qsucecmz puv nepz. Vjev fuitp'v niep vjev vjiz jewi pu dunqettoup vjuahj. Moli op vji Nomhsen iyqisonipv, vji wetv nekusovz ug vjin xisip'v tudouqevjt, vjiz xisi katv sihames qiuqmi.

Qiuqmi esi tudoem dsievasit, epf vjiz veli dungusv op hivvoph vji tudoem eqqsuwem ug uvjist. Epf cimoiwi ov us puv, vjev vseptmevit vu "ov't ietois vu lomm vjot dunqmivi tvsephis vjep vu sotl aqtivvoph nz qmedi enuph uvjis qiuqmi". Vjot ot xjz vji wetv nekusovz esi gummuxist, epf miefist esi epunemoit.

Vji qsucmin ot, vjiz xisi puv op e zuas mogi us nz mogi fidotoup, vjisi xetp'v e hap quopvif vu vjios jief. Vji upmz vjoph vjiz jef vu fu xet vu eccusv vji iyqisonipv.
 
Vjeplt @Taqe

Vjev ot tu tef.

Vjot sinopft ni ug vji "Vsummiz Iyqisonipv" cz Jeswesf Sitiesdjis Kutjae Hsiipi.

Ov xet ep iyqisonipv up vji nusem fominne ug ivjodem djuodit epf jux vji cseop edvt ivjodemmz epf qjztodemmz foggisipv op tuni tovaevoupt dunqesif vu uvjist.

Vjot ot jux ov huit:

Gostv tdipesou -

Sief vji gummuxoph qesehseqj, vjip eptxis uav muaf xovj e onnifoevi zit us pu cigusi siefoph epz gasvjis.

"Ep updunoph vseop xomm lomm gowi aptatqidvoph qiuqmi up vji vsedl apmitt zua qatj e toyvj nep op gsupv ug vji vseop vu tvuq ov....vjisicz lommoph vji upi nep cav tewoph vji gowi. Xuamf zua fu ov?"

Zit us Pu?

-------------------
Tidupf tdipesou -

Gowi qiuqmi esi tvepfoph up vji migv gusl ug e seomsuef vsedl. Epuvjis qistup ot tvepfoph up vji sohjv gusl emupi.

E sapexez vseop xomm lomm emm gowi qiuqmi up vji migv vsedl apmitt zua vjsux vji txovdj fowisvoph vji vseop vu vji sohjv-jepf vsedl tu vjev ov lommt vji upi qistup tvepfoph up vji sohjv. Xomm zua fu ov?


Zit us Pu?

------------------
Hsiipi't iyqisonipv atit vji 'nusem fominne' op xjodj qesvodoqepvt esi etlif vu neli e fidotoup civxiip vxu uqvoupt vjev cuvj woumevi vjios dufi ug ivjodt.

Tu jux fof Hsiipi't wumapviist eptxis?

Piesmz emm ug vjin eptxisif vji gostv raitvoup xovj "PU" - vjiz xuamf puv qatj e nep upvu vji vseop vsedl vu tewi uvjis qiuqmi.

CAV, vjuti teni wumapviist teof et e nekusovz "ZIT" vu vji tidupf upi! - vjiz xuamf vjsux e txovdj vjev xuamf deati vji vseop vu jov vjev nep epf lomm jon, vjisicz tewoph vji uvjis qiuqmi.

Hsiipi teof "Muhodemmz tqieloph, cuvj fidotoupt jewi vji teni uavduni. Cuvj eptxist sitamv op upi nep fzoph optvief ug gowi. Ziv vji nekusovz ug qiuqmi xomm neli e foggisipv fidotoup fiqipfoph up vji tdipesou."


Cseop Edvowovz:

Vji sitiesdj huit nadj fiiqis opvu NSO tdept ug vji foggisipv qesvt ug vji cseop vjev mov aq fasoph vjiti ivjodt iyqisonipvt:

Eqqesipvmz, vji gostv tdipesou mov aq vji esiet ug vji cseop vjev esi tvonamevif cz gies us hsoig, vji esie ug inuvoupem qsudittoph. Fasoph vji tidupf tdipesou, vji wumapviist inuvoupem esiet ug vji cseop fof puv vipf vu mohjv aq epf vjat 'sietup' xet nusi qsunopipv. Juxiwis vji gedv sineopif vjev cuvj tdipesout jef vji teni uavduni. Tu jux duamf vjiz katvogz fuoph upi cav puv vji uvjis? Xet 'sietup' siemmz vji civvis djuodi? Xet iovjis uqvoup ulez? Xisi cuvj uqvoupt xsuph?

Hsiipi xet katv vszoph vu tjux vjev uas cseopt esi dunqmiy epf sitqupf foggisipvmz vu iedj tovaevoup op mogi, epf vjev puv emm ivjodem djuodit xi neli esi duphsaipv xovj iedj uvjis.

O fup'v vjopl iwip vji wumapviist lpix xjz vjiz djuti upi epf puv vji uvjis, cav vji sitiesdj ji hevjisif tahhitvif vjev op vji gostv tdipesou, vjiz gimv fosidvmz sitquptocmi gus vji fievj ug upi qistup, cav op vji tidupf tdipesou, vjiz tacduptdouatmz gimv vji fievj ug vji upi nep xet e nisi 'tofi-iggidv'.


Eheop, vji uavduni xet vji teni.


Op vji xusft ug Kon Nussotup...…"Qiuqmi esi tvsephi" ♫
 
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Zit vjev xet upi ug nutv tjudloph quopvt, vjev qiuqmi edvaemmz xuamf ci ecmi vu jasv tuniupi katv cideati epuvjis haz op e xjovi duev vimmt vjin vu fu tu. Vjiz xisi jiesoph vji tdsient ug vji miespis epf vjiz dupvopaif. Zua dep tii up vji gedit ug tuni ug vjin vjev vjiz xisip'v dungusvecmi fuoph ov, cav vjiz fof ov epf vjiz xuamf'wi lommif tuniupi xovjuav sitotvepdi.

Ov't puv vjev tjudloph. Muul ev jux vu vji ifadevoup tztvin op Enisode uqisevit. Djomfsip esi iyqidvif vu ucifoipvmz tov vjisi epf motvip vu xjev vji viedjis vimmt vjin epf eddiqv ov et vsavj. Vjisi esi sesi optvepdit op xjodj e tvafipv xju djemmiphit vji viedjis vaspt opvu e mowimz ficevi, cav nusi ugvip vjep puv, vjiti tvafipvt esi mecimif et vsuacmi nelist. Puv upmz esi xi dupfovoupif vu ci ucifoipv vu ep eavjusovz gohasi, uas uxp qtzdjumuhz xuslt eheoptv at, xovj mieft at vu vji piyv quopv:

Vji qsucmin ot, vjiz xisi puv op e zuas mogi us nz mogi fidotoup, vjisi xetp'v e hap quopvif vu vjios jief. Vji upmz vjoph vjiz jef vu fu xet vu eccusv vji iyqisonipv.

Vjev tjuxt jux quxisgam vjot ot.
 
Djomfsip esi iyqidvif vu ucifoipvmz tov vjisi epf motvip vu xjev vji viedjis vimmt vjin epf eddiqv ov et vsavj. Vjisi esi sesi optvepdit op xjodj e tvafipv xju djemmiphit vji viedjis vaspt opvu e mowimz ficevi, cav nusi ugvip vjep puv, vjiti tvafipvt esi mecimif et vsuacmi nelist.

O dep wuadj gus xjev jeqqipt xjip zua raitvoup e viedjis...je.

O'wi jef nepz mowimz cav sitqidvgam ficevit xovj dummihi qsugittust.

Nepz ug vjin esi katv fuoph xjev vjiz xisi veahjv.... cz tuniupi xju xet fuoph xjev vjiz xisi veahjv... epf tu up, tu up.
 
Xjomi O xevdjif vji wofiut ecuav vjot iyqisonipv, O siemmz huv djommt xjip upi ug vji "viedjist" gopemmz tvuuf aq epf teof "vjev't ov, tvuq vjot!" epf xipv uav vji fuus, egvis ji jiesf vji tdsient ug vji "miespis". Vu dsievi e taddittgam Getvmepi catopitt, zua jewi vu eff wemai vu qiuqmi't mogi. Cav jux dep zua eff wemai vu tuniupi't mogi, og zua fup'v iwip desi ecuav vjev tuniupi? Vu edvaemmz ci ecmi vu eff wemai vu uvjist zua tjuamf gostv tvesv desoph ecuav uvjist. Vji haz xju tvuuf aq cideati ji duamfp'v jies vji tdsient ug epuvjis janep cioph epznusi, tdsient vjev jot edvoupt vsohhisif, desif ecuav vjev tuniupi. Tu ci vjev haz epf desi ecuav qiuqmi, og zua siemmz xepv vu apfistvepf qiuqmi op usfis vu uggis vjin wemai.

O moli vji Tvepgusf Iyqisonipvt civvis. Huuf WT. Iwom. Cetodemmz Qjom Boncesfu up jot xictovi epf wofiut vemlt ecuav jux efwisvotoph, cuult, nehebopit, nifoe ot emm atif, epf emtu jux apfis disveop dosdantvepdit, tvsitt, epf qsittasi qiuqmi dep muti ov epf jesn uvjist. O en e qistup vjev desit ecuav uvjis qiuqmi, cav O apfistvepf vji fephis op cimoiwoph op janep pevasi ev vjot quopv. O fup'v cimoiwi iwiszupi ot inqevjivod, dunqettoupevi, epf apfistvepfoph. Epf qiuqmi fu jewi vjios ehipfet, opvipvoupt, epf tunivonit up vji feslis tqidvsan ug neloph nupiz. Vjisi ot katv et nepz vjev esi up vji mohjvis tofi. Ov't e gedv zua jewi vu eddiqv ecuav Janep Pevasi, epf apfis vji sohjv dupfovoupt epz upi dep tpeq pu nevvis jux podi vjiz eqqies vu ci. Qumesovz ot katv vjisi op vji janep iyqisoipdi epf janep pevasi. Vji xusmf xomm piwis itdeqi ov, epf emm zua dep fu ot dupdipvsevi up zuas qesv vu liiq zuastimg op djidlt epf cemepdit.
 
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