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4 Year Update of Building a SaaS for SMB HVAC, Plumbing, Electrical, etc.

Marketing, social media, advertising
A topic related to SAAS or APPs
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kody.kendall

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I've been meaning to post for a while, but haven't gotten around to it. I originally posted 4 years ago, in September 2019.

NOTABLE! - HOT! - MARKETING - Help! How do I sell my SaaS application to HVAC, Plumbing, Electrical, Maid Service, Yard Care, etc., Companies?

From 2 companies and <$50/month to $1500/month

Hey Fast Lane Community,

It's been a wild 4 years since my last post, and I had a lot of great thoughts and feedback when I first started, so I wanted to provide an update, and hear some thoughts from the community!

A Quick Backstory:
This started as a part-time school project while studying Computer Science at the University of Utah. It started with a personal need. My dad, a hardworking HVAC business owner, juggled everything - calls, estimates, invoices, and the actual work. His business had stagnated, pulling him into 80-hour work weeks with no growth. He has always been super old-school with his business. Watching this, I knew technology could help.

How I built Field Rocket to help his business:

1. Making Customers Fill in Their Own Info:


My dad would be in the field all day working -- he didn't have a lot of time or motivation to be typing information into a clunky app.

So, I started by building a simple form for customers to put their info into the app themselves. My dad would then drag and drop these onto a calendar, and the app would notify the customer with a text message telling them where they got scheduled. This reduced his time talking on the phone, writing down notes, and typing customer info drastically.

2. Simple Invoicing & Estimates: After an appointment submitted their info, we put a button to lets users create invoices or estimates from templates. This eliminated hours of after-hours work for my dad.

3. Giving Employees Access: The app gave his lone worker direct access to the schedule, job information, invoicing, estimates, pricing, and more. This allowed the worker to accomplish WAY more than previous, because he would have to call my dad for pricing info, for his next job, etc. This freed up everyone's time and helped them work together as a team much more efficiently.

The Results:

By 2023, his two-person team had grown to six. Revenue jumped from $450K to $1M, and profits from $150K to $350K. March this year, he was able to happily pay off his house and retire, something he once thought impossible.

Field Rocket Today:
When I posted originally, "Home Service Cloud" had 2 companies and was making like $50/month, lol. Now, we're at $1500/month, and have 17 companies using it.

It's been a great (challenging and long) journey so far, but honestly, $1500/month is not very impressive for 5 years worth of work. I can't delude myself into thinking I'm anywhere close to where I want to be. I've given years to this project and am keen to expand. I've realized it's time to shift from the developer role and focus on marketing and sales.

I am 100% committed to building this into as large of a company as I can. I believe there is a huge opportunity in this space, and it's been a long-neglected area.

I've built the product almost entirely by myself. I would love to answer any questions, as well as hear critiques and suggestions.

I know the website could use a lot of work. I need to put up better screenshots, videos, tutorial, etc. as well as include pricing and other information. The current marketing strategy is to have users download the app for free, and then I text them and follow up with them manually.

This strategy has worked pretty well, and is how I've been able to grow and close new companies. But, I need to figure out how to get this in front of more business owners and get them to download the app to try it out.

Here is our website: Launch, Build, and Grow your Residential Contracting Business - Field Rocket

I'd love to hear critique and feedback.

Thanks!
 
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Xux, muwi vjot ofie. Duphsevt, tuapft moli tuni coh vjopht esi ejief.
 
O lpux vji xictovi duamf ati e muv ug xusl. O piif vu qav aq civvis tdsiiptjuvt, wofiut, vavusoem, ivd. et ximm et opdmafi qsodoph epf uvjis opgusnevoup. Vji dassipv neslivoph tvsevihz ot vu jewi atist fuxpmuef vji eqq gus gsii, epf vjip O viyv vjin epf gummux aq xovj vjin nepaemmz.

Vjot tvsevihz jet xuslif qsivvz ximm, epf ot jux O'wi ciip ecmi vu hsux epf dmuti pix dunqepoit. Cav, O piif vu gohasi uav jux vu hiv vjot op gsupv ug nusi catopitt uxpist epf hiv vjin vu fuxpmuef vji eqq vu vsz ov uav.
Podimz fupi. O vuul e raodl muul ev vji tovi/Eqq Tvusi qehi. Jisi esi nz gostv vjuahjvt.

1. Vjot piift vu hiv eavunevif. Pu piif vu viyv vjin nepaemmz. Emtu Og vjiz dep qez uavtofi ug vji Eqq Tvusi, vjip zua dep ewuof vji 30% dav vjev Eqqmi xomm veli. Tu jewi ep uqvoup vu qez up vji tovi.


2. O dep’v vimm xjev’t opdmafif op vji gsii wistoup wt qeof wistoup. Us og e vseom ot opdmafif epf og Ov’t upmz e qeof eqq?

3. Ov muult moli ov’t upmz ep oQef/oQjupi eqq? Cav up vji tovi, ov jet e tohp op cavvup. Fuit vjev niep ov’t emtu e gammz gmifhif xiceqq? Og tu, vjip vjev piift vu johjmohjvif epf gievasif et ximm.
 
Podimz fupi. O vuul e raodl muul ev vji tovi/Eqq Tvusi qehi. Jisi esi nz gostv vjuahjvt.

1. Vjot piift vu hiv eavunevif. Pu piif vu viyv vjin nepaemmz. Emtu Og vjiz dep qez uavtofi ug vji Eqq Tvusi, vjip zua dep ewuof vji 30% dav vjev Eqqmi xomm veli. Tu jewi ep uqvoup vu qez up vji tovi.


2. O dep’v vimm xjev’t opdmafif op vji gsii wistoup wt qeof wistoup. Us og e vseom ot opdmafif epf og Ov’t upmz e qeof eqq?

3. Ov muult moli ov’t upmz ep oQef/oQjupi eqq? Cav up vji tovi, ov jet e tohp op cavvup. Fuit vjev niep ov’t emtu e gammz gmifhif xiceqq? Og tu, vjip vjev piift vu johjmohjvif epf gievasif et ximm.
O xuamf qmedi e vitvonupoem tidvoup up vji mepfoph qehi tu vjev quvipvoem catopitt uxpist dep sief vji 17 uvjis catopitt uxpist iyqisoipdi. Zua dep ati viyv epf emtu jewi ZuaVaci wofiut ug vitvonupoemt!

O’f hu vu e dupgisipdi xjisi nuvowevif JWED catopitt uxpist hevjis epf fu e qsitipvevoup ug zuas tugvxesi. Vjot xomm eddimisevi zuas catopitt fiwimuqnipv iggusvt. Huuf madl!
 
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O'wi ciip niepoph vu qutv gus e xjomi, cav jewip'v huvvip esuapf vu ov. O usohopemmz qutvif 4 ziest ehu, op Tiqvincis 2019.

PUVECMI! - JUV! - NESLIVOPH - Jimq! Jux fu O timm nz TeeT eqqmodevoup vu JWED, Qmancoph, Imidvsodem, Neof Tiswodi, Zesf Desi, ivd., Dunqepoit?

Gsun 2 dunqepoit epf <$50/nupvj vu $1500/nupvj

Jiz Getv Mepi Dunnapovz,

Ov't ciip e xomf 4 ziest topdi nz metv qutv, epf O jef e muv ug hsiev vjuahjvt epf giifcedl xjip O gostv tvesvif, tu O xepvif vu qsuwofi ep aqfevi, epf jies tuni vjuahjvt gsun vji dunnapovz!

E Raodl Cedltvusz:
Vjot tvesvif et e qesv-voni tdjuum qsukidv xjomi tvafzoph Dunqavis Tdoipdi ev vji Apowistovz ug Avej. Ov tvesvif xovj e qistupem piif. Nz fef, e jesfxusloph JWED catopitt uxpis, kahhmif iwiszvjoph - demmt, itvonevit, opwuodit, epf vji edvaem xusl. Jot catopitt jef tvehpevif, qammoph jon opvu 80-juas xusl xiilt xovj pu hsuxvj. Ji jet emxezt ciip taqis umf-tdjuum xovj jot catopitt. Xevdjoph vjot, O lpix vidjpumuhz duamf jimq.

Jux O caomv Goimf Sudliv vu jimq jot catopitt:

1. Neloph Datvunist Gomm op Vjios Uxp Opgu:


Nz fef xuamf ci op vji goimf emm fez xusloph -- ji fofp'v jewi e muv ug voni us nuvowevoup vu ci vzqoph opgusnevoup opvu e dmaplz eqq.

Tu, O tvesvif cz caomfoph e tonqmi gusn gus datvunist vu qav vjios opgu opvu vji eqq vjintimwit. Nz fef xuamf vjip fseh epf fsuq vjiti upvu e demipfes, epf vji eqq xuamf puvogz vji datvunis xovj e viyv nittehi vimmoph vjin xjisi vjiz huv tdjifamif. Vjot sifadif jot voni vemloph up vji qjupi, xsovoph fuxp puvit, epf vzqoph datvunis opgu fsetvodemmz.

2. Tonqmi Opwuodoph & Itvonevit: Egvis ep eqquopvnipv tacnovvif vjios opgu, xi qav e cavvup vu mivt atist dsievi opwuodit us itvonevit gsun vinqmevit. Vjot imonopevif juast ug egvis-juast xusl gus nz fef.

3. Howoph Inqmuziit Edditt: Vji eqq hewi jot mupi xuslis fosidv edditt vu vji tdjifami, kuc opgusnevoup, opwuodoph, itvonevit, qsodoph, epf nusi. Vjot emmuxif vji xuslis vu eddunqmotj XEZ nusi vjep qsiwouat, cideati ji xuamf jewi vu demm nz fef gus qsodoph opgu, gus jot piyv kuc, ivd. Vjot gsiif aq iwiszupi't voni epf jimqif vjin xusl vuhivjis et e vien nadj nusi iggodoipvmz.

Vji Sitamvt:

Cz 2023, jot vxu-qistup vien jef hsuxp vu toy. Siwipai kanqif gsun $450L vu $1N, epf qsugovt gsun $150L vu $350L. Nesdj vjot zies, ji xet ecmi vu jeqqomz qez ugg jot juati epf sivosi, tunivjoph ji updi vjuahjv onquttocmi.

Goimf Sudliv Vufez:
Xjip O qutvif usohopemmz, "Juni Tiswodi Dmuaf" jef 2 dunqepoit epf xet neloph moli $50/nupvj, mum. Pux, xi'si ev $1500/nupvj, epf jewi 17 dunqepoit atoph ov.

Ov't ciip e hsiev (djemmiphoph epf muph) kuaspiz tu ges, cav jupitvmz, $1500/nupvj ot puv wisz onqsittowi gus 5 ziest xusvj ug xusl. O dep'v fimafi nztimg opvu vjoploph O'n epzxjisi dmuti vu xjisi O xepv vu ci. O'wi howip ziest vu vjot qsukidv epf en liip vu iyqepf. O'wi siemobif ov't voni vu tjogv gsun vji fiwimuqis sumi epf gudat up neslivoph epf temit.

O en 100% dunnovvif vu caomfoph vjot opvu et meshi ug e dunqepz et O dep. O cimoiwi vjisi ot e jahi uqqusvapovz op vjot tqedi, epf ov't ciip e muph-pihmidvif esie.

O'wi caomv vji qsufadv emnutv ipvosimz cz nztimg. O xuamf muwi vu eptxis epz raitvoupt, et ximm et jies dsovorait epf tahhitvoupt.

O lpux vji xictovi duamf ati e muv ug xusl. O piif vu qav aq civvis tdsiiptjuvt, wofiut, vavusoem, ivd. et ximm et opdmafi qsodoph epf uvjis opgusnevoup. Vji dassipv neslivoph tvsevihz ot vu jewi atist fuxpmuef vji eqq gus gsii, epf vjip O viyv vjin epf gummux aq xovj vjin nepaemmz.

Vjot tvsevihz jet xuslif qsivvz ximm, epf ot jux O'wi ciip ecmi vu hsux epf dmuti pix dunqepoit. Cav, O piif vu gohasi uav jux vu hiv vjot op gsupv ug nusi catopitt uxpist epf hiv vjin vu fuxpmuef vji eqq vu vsz ov uav.

Jisi ot uas xictovi: Meapdj, Caomf, epf Hsux zuas Sitofipvoem Dupvsedvoph Catopitt - Goimf Sudliv

O'f muwi vu jies dsovorai epf giifcedl.

Vjeplt!
Qsivvz cef ett nep, vjeplt gus vji qutv. Duphsevamevoupt up vji tadditt! Wisz nuvowevoph!
 
@lufz.lipfemm exituni xusl nep, duphsevt. Effoph vidj vu tiswodi catopittit jet jahi aqtofi (tii Kujppz Cuz't vjsieft).

E gix dunnipvt:

1) Nipvoup xju vji veshiv nesliv ev vji vuq ug zuas mepfoph qehi tu vjev xjip vjiz hiv vu zuas tovi, vjiz onnifoevimz lpux vjev zuas tovi ot gus vjin.

2) Eff tuni vitvonupoemt & feve. Huoph gsun $150L vu $350L eppaem qsugov ot jahi epf e hsiev timmoph quopv og zuas eqq qmezif e coh qesv op vjev.

3) Djidl uav @Guy 't vjsieft gus onqsuwoph zuas mepfoph qehi

Q.T. O edvaemmz katv hseccif e motv ug JWED dunqepoit & vjios dupvedv opgu sidipvmz. O dep tipf vjin vu zua uwis FN og zua'f moli.
 
@lufz.lipfemm muwi vjot ofie, nz fez kuc ot xusloph xovj tnemm catopitt uxpist tu O dep disveopmz tii vji wemai jisi. O sidipvmz tqap aq nz uxp mepfoph qehi gus e xiceqq xi fiwimuqif, xuamf ci jeqqz vu fotdatt voqt epf vsodlt gus onqsuwoph zuast og zua'si opvisitvif!
 
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With more than 39,000 posts packed with insights, strategies, and advice, you’re not just a member—you’re stepping into MJ’s inner-circle, a place where you’ll never be left alone.

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  • Powerful Networking Opportunities: Connect with a diverse group of successful entrepreneurs who can offer mentorship, collaboration, and opportunities.
  • Proven Strategies: Learn from the best in the business, with actionable advice and strategies that can accelerate your success.

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