Hi Fastlane Member,
This year is a challenger…
My father always says that he wishes health, health and once again health to everyone who has anniversary.
It happened that this year we had health challenges going on in both of our (my and my husband’s) families. And…
2 days ago we got a very sad message to hear, that the mother of my husband has a couple of weeks (maybe months) left to be here with us.
She and her husband have an online business, which they want to a.s.a.p. be out of their hands to be able to have as much time as possible to be together for this last few weeks.
I decided to help them and to run the family business.
To the business point:
I need to create / redesign this business to be able to run it at the beginning by myself and in half of the time they both did it. So the time plays a huge roll.
My question is how to automate this business, because it is not automated at all ! and according to my father-in-law it takes 2 people full time to do the job. (And I have other activities, which I can’t and do not want to drop).
The business is in the items for hand sewing.
I do not have yet a clue about the business itself and I am not worry about that. It is not complicated, so I know I can learn it and be knowledgable.
They have more than 50K items for sale. The web is running for many years and has already many customers. And it seems that clients really order all this 50K items!
The problem which I see directly is, that the customers order small amounts = low costs orders.
Every day orders are coming from different people. There is some stock of the items at hand, but at least once a week some items have to be ordered at warehouse.
Then sorted to a smaller sets, packed (sometimes repacked and check if all colours are ok etc.) and then send to the client. Returns are very rare.
Of course there is also a communication with the clients. How do you do it in the most efficient way? (Apart of FAQ)
The website is not running up to the nowadays e-commerce standars (on my unprofessional eye I can see it already). So that would need to be updated or totally remodelled in the near future. What would you recommend (program, platform), how to make the most efficient e-commerce web and how to redesign it so that all runs smoothly?
How to connect the inventory of the items with the shop?
I made a couple of websites for my own use (no programming, only visual - DreamWawer, Muse, Divi), but these were no online shops. Where can I learn about it? Do you have a good tips for the first steps and direction?
And the biggest QUESTION is :
Can you please share your expertise on the field of automatisation for this kind of business? -> Many (50K) items in very low prices, many clients, answering the clients questions daily, lots of sorting and posting every day.
In 2 weeks I am going to see the business from the “inside”. What I understood is, that the drop-shipping is not going to work.
Please, could you be so kind to share you experience/expertise/tips/ideas. Everything is super much appreciated!
Looking forward to hearing from you,
Thank you!
An
This year is a challenger…
My father always says that he wishes health, health and once again health to everyone who has anniversary.
It happened that this year we had health challenges going on in both of our (my and my husband’s) families. And…
2 days ago we got a very sad message to hear, that the mother of my husband has a couple of weeks (maybe months) left to be here with us.
She and her husband have an online business, which they want to a.s.a.p. be out of their hands to be able to have as much time as possible to be together for this last few weeks.
I decided to help them and to run the family business.
To the business point:
I need to create / redesign this business to be able to run it at the beginning by myself and in half of the time they both did it. So the time plays a huge roll.
My question is how to automate this business, because it is not automated at all ! and according to my father-in-law it takes 2 people full time to do the job. (And I have other activities, which I can’t and do not want to drop).
The business is in the items for hand sewing.
I do not have yet a clue about the business itself and I am not worry about that. It is not complicated, so I know I can learn it and be knowledgable.
They have more than 50K items for sale. The web is running for many years and has already many customers. And it seems that clients really order all this 50K items!
The problem which I see directly is, that the customers order small amounts = low costs orders.
Every day orders are coming from different people. There is some stock of the items at hand, but at least once a week some items have to be ordered at warehouse.
Then sorted to a smaller sets, packed (sometimes repacked and check if all colours are ok etc.) and then send to the client. Returns are very rare.
Of course there is also a communication with the clients. How do you do it in the most efficient way? (Apart of FAQ)
The website is not running up to the nowadays e-commerce standars (on my unprofessional eye I can see it already). So that would need to be updated or totally remodelled in the near future. What would you recommend (program, platform), how to make the most efficient e-commerce web and how to redesign it so that all runs smoothly?
How to connect the inventory of the items with the shop?
I made a couple of websites for my own use (no programming, only visual - DreamWawer, Muse, Divi), but these were no online shops. Where can I learn about it? Do you have a good tips for the first steps and direction?
And the biggest QUESTION is :
Can you please share your expertise on the field of automatisation for this kind of business? -> Many (50K) items in very low prices, many clients, answering the clients questions daily, lots of sorting and posting every day.
In 2 weeks I am going to see the business from the “inside”. What I understood is, that the drop-shipping is not going to work.
Please, could you be so kind to share you experience/expertise/tips/ideas. Everything is super much appreciated!
Looking forward to hearing from you,
Thank you!
An
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