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Jemmalee

Regular Contributor
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I have literally had enough with trying to solve this ridiculous problem I have in Meta Business manager.

I've paid ten times over in my TIME to try and resolve the problems.

Please can someone who knows what they're doing offer help please? I will pay.

This is the run down.

I have several business manager accounts. Most inactive.

I have a new commerce store.

I have an instagram account, Facebook, ad account, commerce account linked to one of my biz manager accounts.

I have found that my Instagram account is 'owned' for ads by an old commerce account.

This means I have 'partial' access to my own Instagram account for ads/shopping etc (I also cannot reshape content from Instagram to Facebook, hence sourcing he problem'.

I cannot change or remove the Instagram account from this old commerce manager or vice versa - I have tried everything within my knowledge.

I imagine this is basic for someone that knows what they're doing, but id really like someone to fix the problem, and give an overhaul of my account please.
 
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