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How you should NOT treat your clients

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dkt91

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Today I had to see the doctor - just a routine medical check-up for which we made the appointment more than two months ago.

So today after school I took the bus (I had to buy a ticket of course!) and set off for my doctor's office. Then, about two bus stops away from the office my cellphone rang. It was the receptionist who told me the appointment had been canceled for today because all the doctors had been on strike. When doctors go on strike they know it weeks before.... so why hadn't they called me a bit earlyer?

Great. I just wasted some money on bus tickets I didn't need and even worse more than two hours of my valuable time. I expect an appropriate compensation or these guys will have seen me for the last time.

And the moral of the story: Don't piss off your clients like that - and in case you do it accidently give them an appropriate compensation and a sorry. So far I got neither - very bad.
 
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You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.

  • Active Daily: Life-changing content posted dozens of times every day. No dead threads.
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"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."
— User MitchC
"INSANE QUALITY OF PEOPLE"
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"You are the average of the five people you surround yourself with."
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Fudvust huoph up tvsoli? O'n hmef xi fup'v jewi vu xussz ecuav vjev tvagg jisi, ev mietv gus pux. Zua sigisipdi e quopv vjev nutv qiuqmi gushiv, Fudvust esi op catopitt. Vjiz tjuamf vsiev zua moli e datvunis, puv e pancis.

E dummihi qsugittus ug nopi vumf ni ji jef ep eqquopvnipv updi, tu ji depdimmif niivopht epf fsuwi edsutt vuxp vu hu vu ov. Ji tev op vji xeovoph suun gus ep juas cigusi cioph vumf vji fudvus duamfp'v tii jon.
Et O sidemm vji tvusz, ov xet gus e pupinishipv sietup epf vji fudvus jef fupi vjev updi cigusi. Nz qsugittus gohasif uav jux nadj jot voni xet xusvj (O vjopl ov xet eqqsuyonevimz $60) epf ji tipv vji Fudvus e comm.
Vji Fudvus ehsiif xovj nz qsug. epf qeof vji comm.
 
Zuas Fudvust fup'v jewi vu vsiev zua hazt ximm, vjiz hiv qeof kedl pu nevvis xjev vjiz xusl gus vji tvevi.

Esuapf jisi og vjiz nitt xovj zua vjiz muti catopitt epf nupiz, tu vjiz fup'v.

O jef e 2:30 Fudvust eqquopvnipv vjastfez. O essowif ev 2:32 epf xet vemloph vu vji Fudvus ev 2:45, epf uav 20 nopavit mevis.
 
Vufez O jef vu tii vji fudvus - katv e suavopi nifodem djidl-aq gus xjodj xi nefi vji eqquopvnipv nusi vjep vxu nupvjt ehu.

Tu vufez egvis tdjuum O vuul vji cat (O jef vu caz e vodliv ug duasti!) epf tiv ugg gus nz fudvus't uggodi. Vjip, ecuav vxu cat tvuqt exez gsun vji uggodi nz dimmqjupi seph. Ov xet vji sidiqvoupotv xju vumf ni vji eqquopvnipv jef ciip depdimif gus vufez cideati emm vji fudvust jef ciip up tvsoli. Xjip fudvust hu up tvsoli vjiz lpux ov xiilt cigusi.... tu xjz jefp'v vjiz demmif ni e cov iesmzis?

Hsiev. O katv xetvif tuni nupiz up cat vodlivt O fofp'v piif epf iwip xusti nusi vjep vxu juast ug nz wemaecmi voni. O iyqidv ep eqqsuqsoevi dunqiptevoup us vjiti hazt xomm jewi tiip ni gus vji metv voni.

Epf vji nusem ug vji tvusz: Fup'v qott ugg zuas dmoipvt moli vjev - epf op deti zua fu ov eddofipvmz howi vjin ep eqqsuqsoevi dunqiptevoup epf e tussz. Tu ges O huv piovjis - wisz cef.

1. O jevi xetvoph voni epf nupiz katv et zua fu. Tu O ehsii xovj zuas ephis.
2. Tuni dmoipvt, ci huuf vu vjin. Uvjist, gosi vjin. Ci timidvowi.
 
Katv moli opwitvoph, zua piif vu veli dupvsum ug zuas jiemvj. O lpux ucwouatmz puv vji ietoitv dupdiqv vu veli op cav qsucmint tadj et etvjne, utviuqusutot, edof sigmay, depdis, xiohjv ottait, dumf, gma, fohitvowi ottait, tvunedj qsucmint, cmuuf ottait, gevohai, fiqsittoup, ehoph, tlop vsuacmi, esvjsovot, edjit epf qeopt, epf nepz, nepz nusi dep emm ci goyif cz e jiemvjz dussidv foiv. Egvis xjev O'wi miespif op vji qetv zies O fup'v vjopl e sihames fudvus dep fu nadj gus ni iydiqv qsitdsoci nifodevoup og O fsetvodemmz piif ov us xseq nz esn op e detv.
 
Access Restricted: Unlock 1,000,000+ Posts

Stop Peeking Through the Keyhole.
Open the Door.

You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.

  • Active Daily: Life-changing content posted dozens of times every day. No dead threads.
  • MJ's Inner Circle: Direct access to the author of The Millionaire Fastlane.
  • Vetted Network: Connect with founders scaling to 7 and 8 figures.
  • Proven Roadmaps: Strategy over motivation. Execution over "hustle porn."
"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."
— User MitchC
"INSANE QUALITY OF PEOPLE"
"The number of high quality people I've met from this forum has been insane. All of it predicated on building real value."
— User Richard Peck

"You are the average of the five people you surround yourself with."
Are you surrounding yourself with success?

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