How Do you deal with people?

[Richard Greene]

I am curious as to the different ways everyone deals with negative people. Mainly customers. I have noticed with some of my lower value offerings I always get a stampede of people that are rude, disrespectful, entitled and have no regard for others. Yet then they try to play the victim. It really gets me down. People will waste your time and degrade you and then laugh about it. I understand the psychology of why people behave the way they do but at the same time it depresses me. I follow the golden rule and even when faced with a person who in my opinion needs to go back to kindergarten, I smile, nod and act like they are right and are justified. Dale Carnegie's book How to Win Friends and influence people taught me that you have to put yourself in their shoes but what it didn't teach is how to deal with the psychological effects on yourself when dealing with these people.
No they do not make me feel bad about myself, they make me feel bad about the world we live in.
These people would pass a starving child in the street while eating a hamburger. It just makes me a little ashamed to be human.

Do you experience this? If so what do you do to keep your head up?

 

Dislike ads? Remove them and support the forum: Subscribe to Fastlane Insiders.

[Kennypaul]

I simply practice "the subtle art of not giving a f*ck" by Mark Manson.Choose good values which benefit me and those around me.Be a better person than I was yesterday and focus on my goals.

 

[Almantas]

I used to hide in a bush when someone called me out. Not anymore.

Why?

One simple, personal realization. I am not going to write an essay, just share this simple realization:

I see toxic people as someone who are sick and need help. Their cry for help is not one you normally get from people who sick from ordinary sickness - their cry for help is by trying to share their burden and toxic by unloading them onto you. It's like dealing with infected people. If you knew there's a village completely infected with Ebola virus - would you still go there naked and try to sell something, because there's a potential profit to be made? Don't think so. If you do and you finally get infected by Ebola - would you blame infected, innocent people or yourself - for making a silly decision of going naked into that unforgiving infected village?

I think there are 2 best options:

1) Put your hazmat suit and go into that village full of infected people - keep dealing with toxic people, just don't take it personally whatever they say and use your communication skills to produce positive results by dealing with them.

2) Don't go into that village - stop participating in that toxic communication dance altogether.

Hope my approach will be of some value to you.