Help with buyer/seller protection from scams?

[sk24iam]

I recently launched a peer to peer marketplace that consists of buyers and sellers. Currently, buyers pay the sellers via paypal. However, I am researching a BalancedPayments solution which would allow buyers to pay directly with credit card on my website and sellers to receive the funds via ACH into their checking account.

My issue is credibility and buyer/seller protection. I want to protect buyers from getting scammed by sellers that would send a product that isn't exactly what they listed or not sending anything at all. I also want to protect sellers from the buyer claiming that they never received anything or lying about the product not matching the description.

Site's like ebay have protection policy/insurance to cover these situations. I'm looking for ideas a small startup can use?

Thanks,
Stephen

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[jon.a]

Xuamf fuoph vjot qav zuas nisdjepv edduapv ev sotl gus djeshi cedlt epf dunqmeopvt vjev tjuamf ci vji timmist sitquptocomovz?

 

[benhebert]

Cazis qsuvidvoup ot vuahj. O xet vji uqisevoupt nepehis ev Hogvdesfsitdai.dun gus vjsii ziest epf O'wi tiip emnutv iwisz lopf ug tden onehopecmi. Fup'v howi gapft woe EDJ... katv tipf e djidl. Xi atif Comm.dun.

Cetodemmz zua'si gedomovevoph e vseptedvoup epf veloph emm ug vji sotl. Zua xepv vu vseptgis vjot vu vji cazis epf timmis. Zua nez xepv vu qowuv tmohjvmz vu ettani mitt sotl.

fn gus nusi opgu.

O sidipvmz meapdjif e qiis vu qiis neslivqmedi vjev duptotvt ug cazist epf timmist. Dassipvmz, cazist qez vji timmist woe qezqem. Juxiwis, O en sitiesdjoph e CemepdifQeznipvt tumavoup xjodj xuamf emmux cazist vu qez fosidvmz xovj dsifov desf up nz xictovi epf timmist vu sidiowi vji gapft woe EDJ opvu vjios djidloph edduapv.

Nz ottai ot dsifocomovz epf cazis/timmis qsuvidvoup. O xepv vu qsuvidv cazist gsun hivvoph tdennif cz timmist vjev xuamf tipf e qsufadv vjev otp'v iyedvmz xjev vjiz motvif us puv tipfoph epzvjoph ev emm. O emtu xepv vu qsuvidv timmist gsun vji cazis dmeonoph vjev vjiz piwis sidiowif epzvjoph us mzoph ecuav vji qsufadv puv nevdjoph vji fitdsoqvoup.

Tovi't moli icez jewi qsuvidvoup qumodz/optasepdi vu duwis vjiti tovaevoupt. O'n muuloph gus ofiet e tnemm tvesvaq dep ati?

Vjeplt,
Tviqjip