Customer Appreciation Cards, Help!?

[Richard Greene]

Okay so I put up some of my products on the internet a few weeks ago and am starting to see some sales. I want to provide a world class experience to my customers so one little thing I can do is write hand written thank you notes. I wrote a general thank you note that I can twist around to suit any of my products. I am looking for feedback on it before I start sending them out with my products. Any criticism or feedback is much appreciated. Whether negative or positive you are helping me out. Thank you in advance for your help.

Dear (insert name),
Thank you for your purchase. While packing up your new shelf we here at The GreeneBell Wood Shop could not help but to explode with tears of joy. Not only for the beauty your new shelf will bring to your home but also for your friendship. We hope you enjoy your new shelf as much as we enjoyed making it. Thank you again from the bottom of our hearts.
-Richard

 

Dislike ads? Remove them and support the forum: Subscribe to Fastlane Insiders.

[Waspy]

I would make it way more simple than that, for;

A) if you start getting many orders that will be a pain to write over and over and

B) it doesn’t sound genuine

A note closer to
“We hope you enjoy your shelf!” In my opinion is going to be a win for both parties, takes 5 seconds to write and because it is hand written it is stsill going beyond most companies.

I recently bought a pair or running shoes from a pretty big online store. When they arrived written on the inside of the lid there was a little message saying “Hi Joe, good luck with your training! - Sarah”

It wasn’t much, but certainly enough to add a very personal touch!

 

[Richard Greene]

I would make it way more simple than that, for;

A) if you start getting many orders that will be a pain to write over and over and

B) it doesn’t sound genuine

A note closer to
“We hope you enjoy your shelf!” In my opinion is going to be a win for both parties, takes 5 seconds to write and because it is hand written it is stsill going beyond most companies.

I recently bought a pair or running shoes from a pretty big online store. When they arrived written on the inside of the lid there was a little message saying “Hi Joe, good luck with your training! - Sarah”

It wasn’t much, but certainly enough to add a very personal touch!

I would make it way more simple than that, for;

A) if you start getting many orders that will be a pain to write over and over and

B) it doesn’t sound genuine

A note closer to
“We hope you enjoy your shelf!” In my opinion is going to be a win for both parties, takes 5 seconds to write and because it is hand written it is stsill going beyond most companies.

I recently bought a pair or running shoes from a pretty big online store. When they arrived written on the inside of the lid there was a little message saying “Hi Joe, good luck with your training! - Sarah”

It wasn’t much, but certainly enough to add a very personal touch!

If it doesn't sound genuine then I was trying too hard! Thank you.