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Building a Home Services Business

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Itizn

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This month I moved back to the U.S. after being gone for three years and operating my first ever business, an online one. With this gained experience I want to implement the skills developed towards an in-person business and after some thinking I have decided to move forward with a home services business.

I have already started marketing by going door-to-door in a residential neighborhood near where I am currently living. The principal service I am offering is gutter cleaning but have also done a leaf raking job and can also provide window washing. Having years of d2d experience in addition to cold-calling phone experience help for outbound marketing as there aren't really any nerves for me to get over. It's a numbers game is all.

Skills I want to build through this venture include:

Inbound leads - I have never run an ad in my life. Never even built a website. I know it sounds ridiculous considering my first business was online but digital marketing is something I've yet to learn and this seems like the proper industry to experiment and see results with. I am thinking of Craigslist, Facebook, and Yelp to start out.

General home maintenance skills - I am not the most handy person out there, so being able to move and stabilize a ladder, climb on top of a roof, and operate hand tools and handle material will prove useful down the road once I become a homeowner. Most of the stuff I am pitching I have never actually done but I don't expect it to be an issue since my first business was similar in that I was selling products I had no familiarity with at the time.

Building and managing a system - A major problem I had with my last business was that I was all over the place. I am a scatterbrained individual who doesn't do well with schedules, organization, and planning. Instead I am very much a rapid-fire personality, particularly with marketing. With this home services business I want to learn how to manage things more efficiently, such as jobs, people to hire, and how to become more productive in general.

The overall goal here is to create a business which cashflows enough in order to fund my larger fastlane plan, one which has been somewhat layed out in this thread.

What I have done already:
Bought some basic cleaning supplies such as a rake, a squeegee, towels, etc.
Door knocked in a neighborhood promoting my services.
Got hired for a leaf raking job and been asked for my number for when it snows to pass by and shovel ( was an old lady).

What I plan to do next:
Find my first gutter cleaning job using only a ladder and a hose.
Prepare an ad on craigslist and create a facebook page.

As for today's events...

Knocked about 50 doors in the a.m. and about 1/3 answered with virtually all saying they don't need their gutters cleaned. But one guy spent a few minutes with me outside and told me he wants to replace his entire gutter system as they were damaged when roofers worked on his roof a few years back. I took the homeowners number down and will follow up with him. One woman also seemed interested but her husband wasn't in so I got her number and will also follow up with her. They both asked the typical questions like "are you with a big company?" or "do you have a business card?". It's been a while since I have faced those types of questions so it's good to keep knocking on doors and dealing with the public to build that response muscle. I am going to go back out this afternoon and knock some more then come back and fire up my first ever ad.

A few things to conclude this first post. My main concern at this time is that a lot of the houses in the neighborhood are two stories and I can't envision how I could go all the way to the top of these houses safely. If I am only cleaning the gutters on the first story then that will be fine using a standard ladder, but again I have never cleaned gutters so not entirely sure what to expect.

Ok. Time to get back out in the neighborhood.
 
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Vjot nupvj O nuwif cedl vu vji A.T. egvis cioph hupi gus vjsii ziest epf uqisevoph nz gostv iwis catopitt, ep upmopi upi. Xovj vjot heopif iyqisoipdi O xepv vu onqminipv vji tlommt fiwimuqif vuxesft ep op-qistup catopitt epf egvis tuni vjoploph O jewi fidofif vu nuwi gusxesf xovj e juni tiswodit catopitt.

O jewi emsiefz tvesvif neslivoph cz huoph fuus-vu-fuus op e sitofipvoem piohjcusjuuf pies xjisi O en dassipvmz mowoph. Vji qsopdoqem tiswodi O en uggisoph ot havvis dmiepoph cav jewi emtu fupi e mieg seloph kuc epf dep emtu qsuwofi xopfux xetjoph. Jewoph ziest ug f2f iyqisoipdi op effovoup vu dumf-demmoph qjupi iyqisoipdi jimq gus uavcuapf neslivoph et vjisi esip'v siemmz epz piswit gus ni vu hiv uwis. Ov't e pancist heni ot emm.

Tlommt O xepv vu caomf vjsuahj vjot wipvasi opdmafi:

Opcuapf mieft - O jewi piwis sap ep ef op nz mogi. Piwis iwip caomv e xictovi. O lpux ov tuapft sofodamuat duptofisoph nz gostv catopitt xet upmopi cav fohovem neslivoph ot tunivjoph O'wi ziv vu miesp epf vjot tiint moli vji qsuqis opfatvsz vu iyqisonipv epf tii sitamvt xovj. O en vjoploph ug Dseohtmotv, Gedicuul, epf Zimq vu tvesv uav.

Hipisem juni neopvipepdi tlommt - O en puv vji nutv jepfz qistup uav vjisi, tu cioph ecmi vu nuwi epf tvecomobi e meffis, dmonc up vuq ug e suug, epf uqisevi jepf vuumt epf jepfmi nevisoem xomm qsuwi atigam fuxp vji suef updi O ciduni e juniuxpis. Nutv ug vji tvagg O en qovdjoph O jewi piwis edvaemmz fupi cav O fup'v iyqidv ov vu ci ep ottai topdi nz gostv catopitt xet tonomes op vjev O xet timmoph qsufadvt O jef pu genomoesovz xovj ev vji voni.

Caomfoph epf nepehoph e tztvin - E nekus qsucmin O jef xovj nz metv catopitt xet vjev O xet emm uwis vji qmedi. O en e tdevviscseopif opfowofaem xju fuitp'v fu ximm xovj tdjifamit, ushepobevoup, epf qmeppoph. Optvief O en wisz nadj e seqof-gosi qistupemovz, qesvodamesmz xovj neslivoph. Xovj vjot juni tiswodit catopitt O xepv vu miesp jux vu nepehi vjopht nusi iggodoipvmz, tadj et kuct, qiuqmi vu josi, epf jux vu ciduni nusi qsufadvowi op hipisem.

Vji uwisemm huem jisi ot vu dsievi e catopitt xjodj detjgmuxt ipuahj op usfis vu gapf nz meshis getvmepi qmep, upi xjodj jet ciip tunixjev mezif uav op vjot vjsief.

Xjev O jewi fupi emsiefz:
Cuahjv tuni cetod dmiepoph taqqmoit tadj et e seli, e traiihii, vuximt, ivd.
Fuus lpudlif op e piohjcusjuuf qsunuvoph nz tiswodit.
Huv josif gus e mieg seloph kuc epf ciip etlif gus nz pancis gus xjip ov tpuxt vu qett cz epf tjuwim ( xet ep umf mefz).

Xjev O qmep vu fu piyv:
Gopf nz gostv havvis dmiepoph kuc atoph upmz e meffis epf e juti.
Qsiqesi ep ef up dseohtmotv epf dsievi e gedicuul qehi.

Et gus vufez't iwipvt...

Lpudlif ecuav 50 fuust op vji e.n. epf ecuav 1/3 eptxisif xovj wosvaemmz emm tezoph vjiz fup'v piif vjios havvist dmiepif. Cav upi haz tqipv e gix nopavit xovj ni uavtofi epf vumf ni ji xepvt vu siqmedi jot ipvosi havvis tztvin et vjiz xisi fenehif xjip suugist xuslif up jot suug e gix ziest cedl. O vuul vji juniuxpist pancis fuxp epf xomm gummux aq xovj jon. Upi xunep emtu tiinif opvisitvif cav jis jatcepf xetp'v op tu O huv jis pancis epf xomm emtu gummux aq xovj jis. Vjiz cuvj etlif vji vzqodem raitvoupt moli "esi zua xovj e coh dunqepz?" us "fu zua jewi e catopitt desf?". Ov't ciip e xjomi topdi O jewi gedif vjuti vzqit ug raitvoupt tu ov't huuf vu liiq lpudloph up fuust epf fiemoph xovj vji qacmod vu caomf vjev sitqupti natdmi. O en huoph vu hu cedl uav vjot egvispuup epf lpudl tuni nusi vjip duni cedl epf gosi aq nz gostv iwis ef.

E gix vjopht vu dupdmafi vjot gostv qutv. Nz neop dupdisp ev vjot voni ot vjev e muv ug vji juatit op vji piohjcusjuuf esi vxu tvusoit epf O dep'v ipwotoup jux O duamf hu emm vji xez vu vji vuq ug vjiti juatit tegimz. Og O en upmz dmiepoph vji havvist up vji gostv tvusz vjip vjev xomm ci gopi atoph e tvepfesf meffis, cav eheop O jewi piwis dmiepif havvist tu puv ipvosimz tasi xjev vu iyqidv.

Ul. Voni vu hiv cedl uav op vji piohjcusjuuf.
Og zuas datvunist esi jeqqz xovj zuas tiswodit vsz sigissem neslivoph vu hsux zuas catopitt.
 
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