We know too little about your software to fix a price for your maintenance contracts.
Here is a couple questions that might help you figure out your price:
Will the software require/include several updates or major updates yearly ?
Here is a couple questions that might help you figure out your price:
Will the software require/include several updates or major updates yearly ?
- If major updates or a single major update comes about every year, new features could warrant the higher costs.
- If it is, take that into account: it requires more extensive work (and often a dedicated resource) to plunge back into custom code developed for one specific customer compared to your own baseline framework that you adjust for all customers at once.