The Entrepreneur Forum | Startups | Entrepreneurship | Starting a Business | Motivation | Success
  • Please Leave the Politics to CNN and FOX.
    Just a reminder that political topics/memes are prohibited, unless discussed within the realm of business and investment, for example, the impact the new Treasury Secretary might have with BTC. Please help keep the forum free of politics. (And I promise to do better myself!)
  • Join 60,000+ entrepreneurs who are earning their freedom and living their dream.

    "Fastlane" is an entrepreneur discussion forum based on The C.E.N.T.S Framework outlined in the two best-selling books by MJ DeMarco (The Millionaire Fastlane and UNSCRIPTED®). From multimillionaires to digital nomads to side hustlers who are grinding a job, the Fastlane Forum features real entrepreneurs creating real businesses with one goal in mind: Freedom— both financial and temporal.

    Download (Unscripted) Download (Millionaire Fastlane) Register
    Registering for the forum removes this block.

Customer satisfaction as investment strategy

Remove ads while supporting the Unscripted philosophy...become an INSIDER.

Saavedra

Contributor
Aug 4, 2013
77
64
45
Recently we got a link from our company CEO from a survey regarding customer satisfaction in our market for COVID. It listed companies that had exceeded expectations in customer satisfaction during this time period, listing also customer-satisfaction before coronavirus.

Since our company is based on this metric, we always look at it. What came as a corollary for me is that, being as it is that our company is doing well financially, one could easily take this index and use is as a tool to invest in other companies too. Did actually follow up on that thought and invested on one company that was actually listed from the survey, and it has gone quite well, at least market-wise.

I'm wondering now, is this a good investment strategy, at least long-term? Or I'm just being naive. And furthermore, if it is a good investment strategy, how can you find the best surveys for customer satisfaction for any given market?
 

Don't like ads? Remove them while supporting the forum. Subscribe.

danwan337

New Contributor
Sep 23, 2020
17
14
14
India
Customer satisfaction surveys are not new. There are tons of companies that provide such service, but the differentiator will be how they can get you the right data, use of NPS, data gathering, reporting, etc. It's important to know what your customers think. I personally SoGoSurvey Customer Experience capabilities, and they turned out to be significant in pricing, value for money, and excellent customer support. They even offer you a trial period to test the platform and see for yourself.
 

Sponsored Offers

  • Sticky
MARKETPLACE Fox Web School "Legend" Group Coaching Program 2021
Yeah, your youtube channel is incredible and all the videos I have seen so far are really great...
  • Sticky
FEATURED! Introducing... WEALTH EXPO$ED, A Short Story By MJ DeMarco
Finally! I just launched a short story on Kindle (FREE if you have Kindle Unlimited)! After...
  • Sticky
MARKETPLACE You Are One Call Away From Living Your Dream Life - LightHouse’s Accountability Program ⚡
I planned to make a separate post for this video but it is useful here as well for anyone...
  • Sticky
MARKETPLACE Lex DeVille's - Advanced Freelance Udemy Courses!
Last promo of the year.. Get the training you need now or miss it. Promo Code: FINALHOUR...
  • Sticky
MARKETPLACE Kill Bigger Incubator
UPDATED POST: Hey Guys! I wanted to give a quick update on what this program has become. In...
  • Sticky
MARKETPLACE Grow Your Business With a Book (An Unorthodox Marketing Strategy That Built One of the Largest...
Are you looking for a new, lesser-known but potentially very lucrative source of leads to your...



Forum Sponsor

sponsor

New Topics

Fastlane Insiders

View the forum AD FREE.
Private, unindexed content
Detailed process/execution threads
Monthly conference calls with doers
Ideas needing execution, more!

Join Fastlane Insiders.

Top Bottom