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Training Manual / Procedures

Discussion in 'General Entrepreneur Discussion' started by ZCP, Mar 15, 2019 at 1:19 PM.

  1. ZCP
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    ZCP Legendary Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

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    any suggestions for training manual / procedure software or what to use?

    trying to upgrade our process / procedures to be web based, have drop downs / clickable links, be able to add video links and tips and tricks and a whole lot of how to make a burger mcdonalds pics …. thoughts?

    …. might just hire the first pass out to some tech writers …. but want to be able to manage it in house for the future

    suggestions so far:
    MS word then hire to put it on our website
    clickup.com
     
    Greg R likes this.
  2. r6203
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    r6203 Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass

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    Maybe a Trello board?
     
  3. Merging Left
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    Merging Left Silver Contributor Read Millionaire Fastlane Speedway Pass

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    I'm not familiar with what you do. Are you trying to create an internal directory for your internal processes/procedures that your employees would reference? Like a centralized, web-based place for SOPs?
     
  4. ZCP
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    ZCP Legendary Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

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    sop's, training manuals, video training, badge systems, process / procedure, links to shortcuts / supersheets / forms / templates / scripts / etc. ...... all dropdown, clickable from online and updateable online.....
     
  5. Merging Left
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    Merging Left Silver Contributor Read Millionaire Fastlane Speedway Pass

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    Maybe you could just opt for an extremely organized Dropbox with clear folder names, etc?

    The company I currently work for uses a company called Ascentis to handle all of the payroll, but they also offer what is essentially an employee portal. It includes things like employee benefit info, updating W4, my PTO, a company directory, etc., but it might be able to be configured to include those types of resources as well. Other major payroll companies like ADP likely have something similar.

    The employee portal also links to an internal website that includes all of the HR policies, but it could easily be populated with what you're talking about. It's what you're describing - a folder directory with drop-downs and downloadable documents, videos, etc. It's just an internally developed and managed directory that pulls files from an AWS location. That could be a route as well that might cost a bit to create, but would probably be fairly easy to maintain and update.

    I might be missing the mark on what you're looking for...
     
  6. CareCPA
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    CareCPA Gold Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass

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    SharePoint?
     
  7. NMdad
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    NMdad Silver Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass

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    I use ClickUp for managing multiple client projects, each of which has multiple issues/tasks, and I really like it. However, I'm not sure it's ideal for what you're describing; I end up creating issues which contain wiki-type info (e.g., remote access instructions, file locations, etc.)--but that's just a clumsy workaround.

    Have you considered using a wiki tool/platform?
     
  8. ZCP
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    ZCP Legendary Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

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    Greg R likes this.

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