• The Entrepreneur Forum | Startups | Entrepreneurship | Starting a Business | Motivation | Success
  1. Join 50,000+ entrepreneurs
    who are kicking butt and
    winning their dream life.

    Unscripted™ Entrepreneurship:
    A Business That Pays More Than Money, It Pays Time.

    "Fastlane" is an entrepreneur discussion forum based on The Unscripted Entrepreneurial Framework (TUNEF) outlined in the two best-selling books by MJ DeMarco (The Millionaire Fastlane and UNSCRIPTED™). From multimillionaires to digital nomads, the forum features real entrepreneurs creating real businesses.

    Download (Unscripted) Download (Millionaire Fastlane)  Register
    Registering for the forum removes this block!

In 10 Years All Cold Callers Are Out of a Job

Discussion in 'Business Models, Niches, Industries' started by ApparentHorizon, May 8, 2018.

  1. ApparentHorizon
    Offline

    ApparentHorizon Gold Contributor Speedway Pass

    Messages:
    769
    Likes Received:
    2,228
    Joined:
    Apr 1, 2016
    Location:
    Greenville, SC
    Rep Bank:
    $8,587

     
  2. Argue
    Offline

    Argue Gold Contributor Read Millionaire Fastlane I've Read UNSCRIPTED Speedway Pass

    Messages:
    646
    Likes Received:
    2,304
    Joined:
    Oct 1, 2016
    Gender:
    Male
    Location:
    NYC
    Rep Bank:
    $15,700
    Oh sh*t o.o
     
  3. minivanman
    Offline

    minivanman Platinum Contributor Speedway Pass

    Messages:
    1,101
    Likes Received:
    2,724
    Joined:
    Mar 16, 2017
    Gender:
    Male
    Location:
    DFW
    Rep Bank:
    $14,748
    I hope it works better than my iPhone because it doesn't ever understand me when I talk in to it for texting. :eek:
     
    jasonharnum, ZCP and AgainstAllOdds like this.
  4. Tom.V
    Offline

    Tom.V Tom Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass Summit Attendee

    Messages:
    905
    Likes Received:
    1,933
    Joined:
    Feb 20, 2012
    Gender:
    Male
    Location:
    San Juan
    Rep Bank:
    $10,854
    Very cool. But to say all cold callers will be obsolete in 10 years is a huge stretch. Now, with that said, there is a huge amount of time that could be saved by having a system like this work on your behalf to get to your point of contact (navigating gatekeepers, voice prompts, and directories) if utilized in a semi-auto fashion. The effectiveness of inside sales reps on the phones could be increased by a factor of 10 or more by allowing real human beings to interact only with decision makers.
     
  5. Fastlane Liam
    Offline

    Fastlane Liam Bronze Contributor Read Millionaire Fastlane Speedway Pass

    Messages:
    243
    Likes Received:
    359
    Joined:
    Feb 10, 2018
    Gender:
    Male
    Location:
    United Kingdom
    Rep Bank:
    $3,158
    I actually made something like this, but the other way round. So the person answering was a chatbot,

    I integrated it with Twilio and worked with a mobile, you could call the number and "book a taxi" as it were. But you could set the chatbot up to be anything really, with it retrieving the relevant information.

    Honestly I thought it was a kind of dumb idea and never reached out to businesses and wasn't sure how to sell it,

    Is it not that bad?
     
    Last edited: May 9, 2018
    ZF Lee and ApparentHorizon like this.
  6. ApparentHorizon
    Offline

    ApparentHorizon Gold Contributor Speedway Pass

    Messages:
    769
    Likes Received:
    2,228
    Joined:
    Apr 1, 2016
    Location:
    Greenville, SC
    Rep Bank:
    $8,587
    The position will slowly fade like factory jobs in the early 00. No one actually taking notice until it's too late.

    3 places will still have them:
    1. The 1-2 offices that have, done it this way for decades, so why should we change. Or We're authentic around here, we use real humans.
    2. People just starting out who need to hustle their way in.
    3. And perhaps executive level outreach that requires more complex human interactions. Like video conferences and dinners.
    It only took 20 years for the internet to revolutionize and completely change the way we do business. From a 1% usage rate across the world in the late 1990s to 60% today.

    If Moor's law continues to hold true (repurposed for AI), then a 10 year timeframe is more than plausible.

    Bit of a stretch? Yeah.

    Huge stretch? History leads me to believe otherwise.

    M8 if your bot could actually pick up what people are saying, you'd be a hero. A rich one, at that.

    Banks in the US use automated bots you speak to, for commands. Those things are worse than trying to talk to an uncontacted tribe in the middle of the Pacific. At least you can point to a coconut and agree on a similar sound, in that case.

    The robot just hangs up on you lol

    And these are multi-billion dollar companies, mind you.

    /rant
     
  7. 458
    Offline

    458 Platinum Contributor Read Millionaire Fastlane Speedway Pass

    Messages:
    1,029
    Likes Received:
    2,866
    Joined:
    May 21, 2011
    Rep Bank:
    $18,780
    Great! Now how about you pick up the phone for the next 10 years and stop talking about Google glasses.
     
    lazaralex, ZF Lee, JAJT and 3 others like this.
  8. ApparentHorizon
    Offline

    ApparentHorizon Gold Contributor Speedway Pass

    Messages:
    769
    Likes Received:
    2,228
    Joined:
    Apr 1, 2016
    Location:
    Greenville, SC
    Rep Bank:
    $8,587
    That sounds like work.

    Let me borrow a couple mil to hire a few researchers and programmers instead.
     
    ZF Lee likes this.
  9. Formless
    Offline

    Formless Gold Contributor Read Millionaire Fastlane Speedway Pass

    Messages:
    537
    Likes Received:
    1,283
    Joined:
    Oct 27, 2013
    Rep Bank:
    $5,792
    10 years to pick up the phone and make enough money not to worry about the next 60 years after that.
     
  10. Fastlane Liam
    Offline

    Fastlane Liam Bronze Contributor Read Millionaire Fastlane Speedway Pass

    Messages:
    243
    Likes Received:
    359
    Joined:
    Feb 10, 2018
    Gender:
    Male
    Location:
    United Kingdom
    Rep Bank:
    $3,158
    Those bank IVRs were the inspiration, the difference with mine is that it speaks back to you,

    My friend, Text to Speech is easy to implement. You have access to Google/IBM Watson/Free open source Text To Speech api's which are Machine Learned an ready to go. Its the same stuff used when you say "Ok Google" on your smartphone.

    I then feed that string to a chatbot api

    The hard part was to get it to work over a phoneline, after about of month of trial and error I resulted in tweeting Twilio Developers (who were actually super helpful so props to that company) and got it to work..
    Its a little shaky but the hard part is,

    How do I sell this/Find customers?
     
    theresgot2bemore likes this.
  11. jpanarra
    Offline

    jpanarra Gold Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass

    Messages:
    847
    Likes Received:
    2,469
    Joined:
    Jan 9, 2014
    Gender:
    Male
    Location:
    Indianapolis, Indiana
    Rep Bank:
    $16,806
    YES YES 1000x YES... this will be a massive tool for someone like me!! I can't hear so making cold calls for my website business is the bane of my entrepreneurship experience, I'm even trying to build a sales agency to solve this problem. If this comes around to put that out of business I'll welcome it because I'll beneifit from it so much more myself as a deaf person that faces challenges in those calling situations.
     
  12. ApparentHorizon
    Offline

    ApparentHorizon Gold Contributor Speedway Pass

    Messages:
    769
    Likes Received:
    2,228
    Joined:
    Apr 1, 2016
    Location:
    Greenville, SC
    Rep Bank:
    $8,587
    Have you tried cold calling?
     
    Merging Left and ay47 like this.
  13. craig1928
    Offline

    craig1928 Bronze Contributor Read Millionaire Fastlane Speedway Pass

    Messages:
    311
    Likes Received:
    493
    Joined:
    Jul 31, 2012
    Location:
    Dublin, Ireland
    Rep Bank:
    $1,997
    10.1 years until it's illegal to spam cold calls using robots, awesome tech otherwise, really impressive demo.
     
  14. ApparentHorizon
    Offline

    ApparentHorizon Gold Contributor Speedway Pass

    Messages:
    769
    Likes Received:
    2,228
    Joined:
    Apr 1, 2016
    Location:
    Greenville, SC
    Rep Bank:
    $8,587
    Those terrible robocalls that don't even try to hide the fact, have gone crazy over the past couple of years.

    The do not call registry works for consumers but not businesses. Nevermind the scammers.

    Keep in mind it's perfectly legal to cold call a business.

    But when the average person can barely tell they're answering to a prerecorded message, how would you stop something with a natural voice, natural vocal mannerisms, and contextual responses?

    At that point you can't. You've entered the realm of what was only recently considered scifi. Alan Turing proposed a test to determine whether people can distinguish between interacting with a computer or a person. And we're just now starting to see machine pass that test, to a significant degree.

    A lot of people were saying the only way to stop these is to replace the archaic phone system that allows the calls to come through.

    Ironically, algorithms are now being developed to combat these. And they're built by other AIs.

    ProTip: if you're in the US, and they're ignoring your requests to stop calling you, you can take action: National Do Not Call Registry

    That's just the FTC, and if they pursue the company, you're not entitled to any compensation. You have to take them to court if you want anything.

    ProTip2: You can get your number blacklisted from the scams by being a PITA. Keep them on the line and waste their time. They'll swear at you and never call back.
     
    Fastlane Liam likes this.
  15. Process
    Offline

    Process Bronze Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass

    Messages:
    128
    Likes Received:
    264
    Joined:
    Jul 19, 2017
    Gender:
    Male
    Location:
    Solving Pain
    Rep Bank:
    $1,334
    **In 10 Years All Fastlaners Are Able to Scale Much More Efficiently and Cheaply and The Value Cheaters Will Be Double Stuffed**

    FTFY!

    Oh and remember people show the best side of what they offer during presentations. Think of how the graphics and gameplay on videogame presentations or how a movie trailer never matches the actual experience.
     
  16. theresgot2bemore
    Offline

    theresgot2bemore Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER

    Messages:
    69
    Likes Received:
    64
    Joined:
    Sep 20, 2016
    Gender:
    Male
    Rep Bank:
    $15
    While it may take some time to start vigorously being implemented (probably right now) it won't just be sales affected. Mother Jones did a nice article on automation about this change to society. Regardless of its slant the considerations automation will have in the near future, about 5 years, will be drastic.

    An easy example is down here at the local Sam's Club. Earlier this year I noticed they started handing out cards saying you could scan and pay through an app. It shocked me how nonchalantly it was being passed out by workers as if it was no big deal. There are a lot of workers out there who don't realize the looming threat to their jobs that is right around the corner.

    Amazon has a cashier-less system from what I remember in WA and I presume they are going to try to implement a full scale scanner so you never have to deal with a human again. Think of the square things you see at stores that make a noise when something is taken without being paid... now imagine that being the system that charges you upon leaving. If you think that sort of thing won't be implemented when Amazon perfects it then I've got some bad news for you.

    The good thing is that it gives more motivation for the hustle. I want to be Fastlane before that sort of stuff hits because it will be one hell of a game changer. I'd like to be in a better off position to take advantage of it instead of the dreaded "what do I do now?" experience that Detroit factory workers experienced.
     
  17. ApparentHorizon
    Offline

    ApparentHorizon Gold Contributor Speedway Pass

    Messages:
    769
    Likes Received:
    2,228
    Joined:
    Apr 1, 2016
    Location:
    Greenville, SC
    Rep Bank:
    $8,587
    Well, it's not like they can say no. Either hand out the cards now and get fired later. Or don't and get fired now.

    5-10 years is definitely plenty of time to build up and cash out, with enough to retire.

    Then there's the part afterwards. No jobs is really safe. Not even AI programming itself.

    But that's 20 or more years out. In the meantime, we have the prefect opportunity to be the first disruptors in an industry.

    Think back to when the app store was new. Easy money with the first apps, even if newer and better ones came after.
     
    theresgot2bemore likes this.
  18. theresgot2bemore
    Offline

    theresgot2bemore Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER

    Messages:
    69
    Likes Received:
    64
    Joined:
    Sep 20, 2016
    Gender:
    Male
    Rep Bank:
    $15
    Its not about questioning the cards but rather the people themselves don't realize how serious it is. I know from asking locals here and the folks at Sam's Club themselves. They see it as a joke since it seems so far away. They've got another thing coming.

    I like the way you think! I, too, would like to be cashed out by the time automation happens. No way in hell would I stick around to find out how much the marketplace will be disrupted by this.
     
    ApparentHorizon likes this.

Join 1000s of entrepreneurs who are rewriting life's script and winning financial freedom.

---- ----

You must be a member to join the conversation.

Create Account

Join the community fast and easy!

REGISTER

Log In

Already have an account? Login here.

LOG IN

Share This Page