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- Apr 17, 2014
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I say in my listing that I "stand behind my products 100%". I will replace a defective or broken item with no time limit on that. I don't have a specific warranty per se but I fix any problem with my items. Having a lifetime warranty would certainly put some people more at ease buying from you.Thanks for the response Ecom man! Do you ever offer a warranty on your products? For example, a think I read somewhere that someone recommended offering a lifetime warranty in their description on their product as so many people forget about it a month or two after they purchase the item.
Also, what do you think of a product that weighs anywhere from 10 to 20 pounds (depending on the model) and is approximately 12"x12"x17"? Is that too big (product would be priced between $45 - $65 depending on model)? If not, what would be the best way to ship to customers and how much should I figure cost to be (I live in Illinois)? Finally, I'm assuming a shipping cost of $238.00 for five samples is high (the seller is quoting $5.95 a kilogram).
Thanks again!
The size and weight is really only an issue because of the increased cost in shipping. If the item will fit in a large flat rate box then you are looking at $15 for USPS Priority Shipping. I would do some further research based on the weight and size and what way you are sending the item. I live in Iowa and the most expensive places for me to ship are Alaska, Hawaii, and California. If you can't use the flat rate boxes figure out your total shipping costs to those places before ordering the item for resale.
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