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customer satisfaction

  1. ryangilchrist

    Super Simple Market Research Strategy You Might Like

    MARKETING 
    Hello Fellow Fastlaners, I’ve considered a few different ideas about how to create my fastlane business and mainly generate my strategies by studying the online marketer Russell Brunson… I’ve got some pretty good ideas and wanted to share the strategy I'm currently attempting: Here's The...
    • ryangilchrist
    • Thread
    • customer satisfaction entrepreneur secrets market research market strategy product creation product research target audience
    • Replies: 4
    • Forum: Marketing Strategy
  2. S

    Investing on high customer-satisfaction companies

    INVESTING 
    Recently we got a link from our company CEO from a survey regarding customer satisfaction in our market for COVID. It listed companies that had exceeded expectations in customer satisfaction during this time period, listing also customer-satisfaction before coronavirus. Since our company is...
  3. Royce2

    Talking to companies to get a refund

    PEOPLE RANT 
    My parents bought a 3D Printer, a very nice one for $8,000 that can print with metals. However, the machine has been acting up and the manufacturers solutions are not solving the problem. After asking for our money back they denied our request with talking to the manager and sales reps. This...
  4. ChrisV

    A Company’s Stock Price almost perfectly correlates with their Customer Satisfaction.

    From the American Marketing Association Journal: Customer Satisfaction and Stock Prices: High Returns, Low Risk Link to Abstract: An Error Occurred Setting Your User Cookie Full paper: http://terpconnect.umd.edu/~smithas/papers/mithascsstkprice2006.pdf Claes Fornell, the author also has a...
  5. ANR

    The Only "Please Remove Adblocker" That Hasn't Made Me Hate That Company

    EXECUTION 
    This was at the top of my screen when I hit Fastlane Forum today. The non-intrusive nature of the request and the fact that it was genuine - not a content blocking fake 'request' - made me WANT to turn the adblock off. Usually when I hit an article on Forbes I get blocked from seeing it and...
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