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  1. Forum *Official* Book Discussion
    Influence, The Psychology of Persuasion by Robert Cialdini

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customer disservice

  1. MJ DeMarco
    Thread

    We provide excellence CUSTOMER disSERVICE!

    CUSTOMER DISSERVICE: The act of feigning customer service for the sake of saying you have customer service. In execution, the "customer service"...
    Thread by: MJ DeMarco, Apr 10, 2017, 34 replies, in forum: People Mgmt: Customers, Employees, Investors
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