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  1. C

    Customer Hacked our Propriety Software

    Thank You for your advice, I believe a particular contributor on this thread is indeed not friendly to our situation if you know what I mean. I deleted my post for what it is worth. Thank you so much for your advise, it is much appreciated.
  2. C

    Customer Hacked our Propriety Software

    So do you think I am doing the right thing?
  3. C

    Customer Hacked our Propriety Software

    Thank You! I'm working with my attorney now on this.
  4. C

    Customer Hacked our Propriety Software

    Thank You! Yes, which brings up the question how does one value intellectual property? I figured 25% of the total the customer spend on the project? And they have been illegally developing in our application for 5 years.
  5. C

    Customer Hacked our Propriety Software

    Thank you so much for responding and your generous advice. I will certainly look into that.
  6. C

    Customer Hacked our Propriety Software

    Hello All, I have a long time old customer who spent a lot of money with our company developing out our product ProSTART, which we sold to them many years ago. Our signed agreement with them says our company owns any and all Intellectual rights to our product and any customization to this...
  7. C

    SMA (Support and Maintenance Agreement) for Custom Software

    INTRO 
    Thank you! I will continue on the forum and after I work the numbers I will get back to you.
  8. C

    SMA (Support and Maintenance Agreement) for Custom Software

    INTRO 
    Thank you that is great advice! Thank you, I'm going to think on what you said and get back to you later today. Thank You again for an excellent reply. Would you consider consulting on this with us?
  9. C

    SMA (Support and Maintenance Agreement) for Custom Software

    INTRO 
    Our ProSTART framework is usually and mostly unique to each client. Part of our SMA agreement for existing ProSTART clients is to offer any new modules we create for other clients at no cost except for the cost of integration.
  10. C

    SMA (Support and Maintenance Agreement) for Custom Software

    INTRO 
    Thank you for your reply! We provide multiple customizable solutions, the one in question is called ProSTART and is a end to end starter solution (Client Sever Solution) a framework that includes many modules all the way from Prospects to Invoicing that we highly customize for our clients, sort...
  11. C

    SMA (Support and Maintenance Agreement) for Custom Software

    INTRO 
    Our company currently provides custom software products for many different industries. Many of our solutions are end to end business solutions that often include multi-integrations to third party API's that eventually require an SMA (Software and Maintenance) agreement by the end or during the...
  12. C

    Introduction

    INTRO 
    Hello All, my name is Chris Quinn and I am a new member here at Fastlane. I own a custom software development company, we provide custom software services across many different industries and have been in business since 1998. We also provide Cloud Hosting services and eMarketing as well. As many...
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