usability
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Lie Your Way to Better User Testing Outcomes!
EXECUTIONRead Time: 40s Often users hesitate to share critical feedback while user testing. While reassuing them that it won't hurt your feelings helps, you're better off telling them it's not your product even if it is. Why does this work? When users believe you’re not personally invested, they feel...- sebesto
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- engineering feedback product development usability user testing ux research
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