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Setting up a Service Desk (Helpdesk)
PEOPLEWe're using Basecamp for team communication, and communicating with clients. It's pretty good, but we think we need some sort of ticketing system and service (help) desk. I prefer to call them Service Desks rather than Help Desks. It's there to provide a service, not just help. IT guys...- Andy Black
- Thread
- help desk service desk
- Replies: 10
- Forum: Managing People, Relationships