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  1. JamesAnnaLee

    Taking booking on phone when you also need to get agreement to T&C's

    QUESTION 
    Hi, Does anybody have a good system - or can tell me what's normal practice - for taking a booking/order on the phone where there is also a long terms&conditions that needs to be agreed to? We take booking on behalf of other companies so I need to be sure they have agreed to the terms, but don't...
  2. JamesAnnaLee

    Progress as a booking agent

    EXECUTION 
    Hi All, I just wanted to start this post - mostly to document for myself our progress. Back in October last year after reading MJ's book(s). The fact I didn't need to reinvent the wheel but instead I could just take something that sucks & do a better job of it. That leads me to the idea of...
  3. JamesAnnaLee

    Back to business - intro

    INTRO 
    Hi Everyone, I've been here a month or so now so I thought it was time to introduce myself. When I was in my teens & early 20's I was pretty entrepreneurial, but danm it was hard work back then, I spent so much time & effort & at the end of it all I had an average salary for many X the effort...
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