For as long as I remember I have been going to this local optician for my glasses. These guys were much more expensive than others in the same area,nor did the glasses promise laser vision or superpowers.
Why then do I still buy from here?
Tbh I have tried other cheaper local stores,bought online, bought from bigger stores with a better selection of premium glasses. But I keep returning here.
Wanna Know Why?
Coz these guys have the best F**cking service you are ever going to see. They would drive through 3 hours of snow just to keep you happy. The OWNER would pick up the phone at 3 in the morning(not that I ever called).
These guys genuinely cared about you, they would call to make sure the glasses fit well, they would recommend cheaper glasses or other shops if they believed it would suit me better.
And this was not just because of some stupid company policy, they really did care,You can hear it the voice and the way they treated you.
Maybe I’m just sentimental for sticking to these guys.
But then again they have been here for the last 50 years while other stores have come and gone. Even now with the boom of E-commerce, and most small businesses closing down.
They are opening another store.
Why then do I still buy from here?
Tbh I have tried other cheaper local stores,bought online, bought from bigger stores with a better selection of premium glasses. But I keep returning here.
Wanna Know Why?
Coz these guys have the best F**cking service you are ever going to see. They would drive through 3 hours of snow just to keep you happy. The OWNER would pick up the phone at 3 in the morning(not that I ever called).
These guys genuinely cared about you, they would call to make sure the glasses fit well, they would recommend cheaper glasses or other shops if they believed it would suit me better.
And this was not just because of some stupid company policy, they really did care,You can hear it the voice and the way they treated you.
Maybe I’m just sentimental for sticking to these guys.
But then again they have been here for the last 50 years while other stores have come and gone. Even now with the boom of E-commerce, and most small businesses closing down.
They are opening another store.
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