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Discussion in 'Lessons from Success/Failure' started by pkom79, Feb 4, 2013.

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  1. pkom79
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    pkom79 Bronze Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass Summit Attendee

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    I have nothing but great things to say about my Chase Sapphire Preferred! I love this card!

    I know that some users of the Fastlane Forum had similar, fantastic experience with their customer service. Not only you talk to the agent located in the US but also you get connected to them directly. No more "for balance press 1, to make payment press 2...". Love it!

    I had to dispute a Elance charge (I wrote about it on the forum), the money was back on my card within few days after I sent the documents. Perfect!

    When I signed up last year I got 50,000 bonus points, since then I got a couple of grand towards flights (travel + restaurants get double points). Couldn't ask for more!

    But the best thing happened recently. I went for a short trip to Dubai and on the last day my wife got a really terrible food poisoning. There was no way she would be able to stay 15 hours on a place. We cancelled our flight, and got another hotel night. Next day she felt much better so we booked a new one way flight. When we came back I called Chase to open a claim for a canceled trip embitterment (travel insurance came with the card). I got the forms to fill out in few days. We didn't think we would get anything due to the fact that we didn't have a doctor's note just receipts from the pharmacy.
    So I came back home on Saturday, checked the mail box and what do I find.... a beautiful check for $2,081 :D

    Well done Chase, well done :eusa_clap:

    [where do you paste an affiliate link :)]
     
    2 people like this.
  2. MJ DeMarco
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    MJ DeMarco Raving Lunatic Staff Member Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

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    Kingmaker likes this.
  3. Kak
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    Kak Legendary Contributor Read Millionaire Fastlane Speedway Pass LEGENDARY CONTRIBUTOR

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    Same here. Had it for a while but switched it to a united mileageplus explorer. An awesome card as well.

    I use an amex green for most personal purchases. I use the chase card for business stuff and rent.
     
  4. pkom79
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    pkom79 Bronze Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass Summit Attendee

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    I use Sapphire for home purchases and got Chase Ink for business and AmEx Simply Cash as a backup business card. So far pretty good experience with AmEx customer service as well.
     
    1 person likes this.
  5. pkom79
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    pkom79 Bronze Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass Summit Attendee

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    btw still waiting for another check from the insurance company for delayed baggage. I hope it comes soon :)
     
  6. Kak
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    Kak Legendary Contributor Read Millionaire Fastlane Speedway Pass LEGENDARY CONTRIBUTOR

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    I downgraded the Sapphire Preferred to a plain sapphire when I decided I liked airline miles better than UR points. I am going to B&P on miles alone. I always pay for business trips on the card, there are always plenty of miles for personal trips. :)

    I have to say, I like my AMEX green better for some reason.
     
  7. BeingChewsie
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    BeingChewsie Silver Contributor Read Millionaire Fastlane Speedway Pass

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    I absolutely :love1: Chase. Business and personal. They are great! They are really good at detecting potential fraud with cards too.

    Sue
     
  8. Rickson9
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    Rickson9 Gold Contributor Speedway Pass

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    I thought the American Express black (Centurion) card was the best ;)
     
  9. pkom79
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    pkom79 Bronze Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass Summit Attendee

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    Maybe one day...
     
  10. pkom79
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    pkom79 Bronze Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass Summit Attendee

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    Got it yesterday :)
     
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  11. Kak
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    Kak Legendary Contributor Read Millionaire Fastlane Speedway Pass LEGENDARY CONTRIBUTOR

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    My business partner has the JP Palaidium.