The Entrepreneur Forum | Startups | Entrepreneurship | Starting a Business | Motivation | Success

TD Bank Business Account Woes

Remove ads while supporting the Unscripted philosophy...become an INSIDER.

Flybye

Bronze Contributor
Feb 19, 2018
121
145
142
Cuba v2.1 (Miami)
Anyone else had odd issues with TD Bank?

So I changed my company name with my TD account which completely broke my online access. I could long on to the account, but I couldnt see my balances. I called customer service (which is always a 10-20 min wait), and they told me I need to close my account and open a new one. Yeah ok. I visited my local branch - I was there for 2 hours. Even they dont have a direct access to someone that can fix things. The branch rep calls the same line customers call, and they get put on hold for the same time. First phone rep can't figure it out, transfers us to another phone rep (with more hold time) and 2nd phone rep also can't figure it out. Eventually it turns into a "a supervisor will call you back" scenario. I could have demanded to wait for someone now, but I had already burned 2 hours at the branch for a problem that had been ongoing for almost 2 weeks.

Without even speaking to a manager I decided to just close the account and open up with Chase. My thinking was if this scenario is taking an act of congress to resolve, then I dont even want to be around when a real issue crops up.

And how did the closing of the account go?
Me with teller: "Id like to close my account, please."
Teller: "Oh ok. Just sign this form."

Not even an as to why, what happened, what could we have done better. NOTHING. Again Im not even going to bother with the manager because if management really did care, they would have something in place to have the tellers screen as to why. The small slip I had to sign to close my account didnt even have a reason box on it.

I think the real sign should have been when I looked at the "Last Update" date of their business app. June 21, 2016. :rofl:
 

Don't like ads? Remove them while supporting the forum. Subscribe.

Sponsored Offers

  • Sticky
MARKETPLACE Fox Web School "Legend" Group Coaching Program 2020
How much it will cost if I go for a new setup. I was looking for such ideas and I want to take...
  • Sticky
FEATURED! Introducing... WEALTH EXPO$ED, A Short Story By MJ DeMarco
Finally! I just launched a short story on Kindle (FREE if you have Kindle Unlimited)! After...
  • Sticky
MARKETPLACE You Are One Call Away From Living Your Dream Life - LightHouse’s Accountability Program ⚡
I planned to make a separate post for this video but it is useful here as well for anyone...
  • Sticky
MARKETPLACE Lex DeVille's - Advanced Freelance Udemy Courses!
Last promo of the year.. Get the training you need now or miss it. Promo Code: FINALHOUR...
  • Sticky
MARKETPLACE Kill Bigger Incubator
UPDATED POST: Hey Guys! I wanted to give a quick update on what this program has become. In...
  • Sticky
MARKETPLACE Grow Your Business With a Book (An Unorthodox Marketing Strategy That Built One of the Largest...
Are you looking for a new, lesser-known but potentially very lucrative source of leads to your...



Forum Sponsor

sponsor

New Topics

Fastlane Insiders

View the forum AD FREE.
Private, unindexed content
Detailed process/execution threads
Monthly conference calls with doers
Ideas needing execution, more!

Join Fastlane Insiders.

Top Bottom