- May 9, 2017
I've just been showing it to people and watching them use it without me explaining anything including my grandparents but good ideaMake sure that you have good logging set up. Your shit will break and the reason's won't always be clear without good logging.
Install Microsoft Clarity - Free Heatmaps & Session Recordings on your portal. It's big brother spyware by Microsoft that gives you video recordings of how people use your website. It's sick, though I've heard it can slow page load times a little bit.
And test your customer portal on a variety of systems + browsers. Your features can vary a lot by browser + device, so you want to be sure that critical features work under every circumstance.
- Mac OS + Safari
- Windows + Chrome / FireFox / Internet Explorer (if your customers are older, then they use internet explorer)
- iOS + Safari
- Android + Chrome
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